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BMI Management Conference May 2008 Lynn Terhune POD&USR Administrator/Corporate

BMI Management Conference May 2008 Lynn Terhune POD&USR Administrator/Corporate. Wiley’s POD/USR Programs & Global Digital Initiatives. Background of Wiley’s Demand Program. Background of Wiley’s Demand Program.

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BMI Management Conference May 2008 Lynn Terhune POD&USR Administrator/Corporate

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  1. BMI Management ConferenceMay 2008Lynn TerhunePOD&USR Administrator/Corporate

  2. Wiley’sPOD/USR Programs&Global Digital Initiatives

  3. Background of Wiley’s Demand Program

  4. Background of Wiley’s Demand Program Currently 7,330 Wiley titles available in the US and UK thru our US POD and UK USR Programs.

  5. Distinction of Terms USR = Inventoried & Returnable (UK & US) POD = Not Inventoried & Not Returnable (US only)

  6. US POD Program History • ’97-98 POD vendor with distribution backing – LSI/Ingram • March 1998 – Pilot Program started with 9 Wiley titles • June 2003 Wiley launches “true” POD drop ship thru EDI processing with 20 titles • July 2007 added our 2nd POD vendor – BNB • March 2008 launched 75 titles with Amazon/Booksurge

  7. Global Digital Print Program Mission Provide global persistent availability of all Wiley print product to all our customers.

  8. Why POD? • APrint-on-Demand Program offers a virtual database/library/warehouse of titles available to customers on an as needed basis. • Receive an order; fill it easily, economically and efficiently.

  9. Customer Benefit • Content kept available and in print • No more out of stock situations • Product supplied in a timely manner

  10. Benefits on the Publisher’s side • No lost revenue from out-of-print or back-order cancellation • Not having to tell an author the work is going out-of-print • No minimum quantity reprints • Keep space requirements down • Reduce obsolescence • Improve customer service • Additional sales revenue • Sustain US ultra-short run revenue • Improved title visibility and sales uplift thru exposure from distribution channel • Improve cash flow • GREEN advantage

  11. Additional Benefits for a Global Publishing Company • Time to customer / market reduced • Capture sales that would otherwise back ordered • Reduction in shipping costs

  12. Functions reduced on the Manufacturing side • No Po’s to cut • No vendors to follow-up with on specific orders • No Bound Book dates to watch • No inventory to monitor

  13. Why POD / USR? Still not convinced???

  14. Pub’d Feb 2003 1st printing of 2,000 +900 written-off & destroyed POD Dec 2005 Sales uplift of 267 units for past 2 FY’s Title Sales Uplift Example

  15. - 1st Printing of 2300 - 132 units write-off & destroyed - POD Sept 06 - Last 2 FY’s sold 700 units - More sales units in FY08 in POD than in FY06 as a regularly inventoried item - OP April 1st, 2008 due to a new edition Another Sales Uplift Example

  16. Other Examples: • A $7800 valued 19 volume STMS set able to be completed for the Singapore location to fill to a customer before our FY closed.

  17. Other Examples: • Research done thru our Operations Group has shown that the service level for the titles in the US POD Program are close to and in some cases better than our own DC’s.

  18. Why POD / USR? Still not convinced???

  19. US August Growth Comparison Aug ’04 5,584 units

  20. US August Growth Comparison Aug ’04 5,584 units Aug ’05 20,139 units

  21. US August Growth Comparison Aug ’04 5,584 units Aug ’05 20,139 units Aug ’06 32,589 units

  22. US August Growth Comparison Aug ’04 5,584 units Aug ’05 20,139 units Aug ’06 32,589 units Aug ’07 51,875 units

  23. FY US POD Unit Growth Units FY04 26,679

  24. FY US POD Unit Growth Units FY04 26,679 FY05 88,794

  25. FY US POD Unit Growth Units FY04 26,679 FY05 88,794 FY06 228,530

  26. FY US POD Unit Growth Units FY04 26,679 FY05 88,794 FY06 228,530 FY07 342,107

  27. FY US POD Unit Growth Units FY04 26,679 FY05 88,794 FY06 228,530 FY07 342,107 FY08TD (US) 421,640

  28. FY POD/USR Unit Growth Units FY04 26,679 FY05 88,794 FY06 228,530 FY07 342,107 FY08TD (US) 421,640 Global FY08TD 492,209

  29. Think about it! 525,000+ units delivered in one year to Wiley’s customers around the world in a quantity of 1 or 21 or 101 or 1001whenever or wherever they need it!

  30. Now that’s a powerful inventory management tool!

  31. Wiley’s Systems • How do we achieve delivering 525,000+ to our customers in a one-off environment?

  32. Overall Systems/Workflow to accommodate US POD • Initial title review • Title set up within our Book Product Management system (costing, GM, approval, materials tracking, metadata feeds…) • Electronic ordering thru our distribution system • Electronic shipment notification feed to trigger invoice to customer & feed our inventory accounting system • Sales Reporting • Electronic Invoicing

  33. Basic Title Criteria • Sales • Unit cost • Materials availability (files preferable) • Manufacturing specifications within: • Page count range • Trim size • One color text • Minimal halftones, screens, tints if scanning

  34. BPM (US) • Handles title set up for demand candidates • View and adjust GM on one screen • Approve title & release title metadata • Track title progress / Materials sent • View exceptions by title • View confirmation that title is live at vendor by title

  35. Example of BPM Work w/Candidates screen

  36. Example of BPM GM screen

  37. US CORE • Orders split off if coded w/PPC of DP and transmit to one of our POD partners • POA received • Books printed & drop shipped to our customers • ASN triggers invoice to customer & populates IA w/ estimated units & $’s

  38. Wiley System ASN triggers customer invoice Vendor receives order and generates a POA ASN feeds back to Wiley for customer invoice & IAS Data routes to the print engines at the vendor Books Print and Bind Books Drop Ship to Customers Customer Order

  39. POD Daily Transmission Summary • Date Orders Lines Units • 8/14/07 168 911 2843 • 8/13/07 186 934 4536 • 8/10/07 188 303 2019 • 8/09/07 157 219 819 • 8/08/07 121 192 1135 • 8/07/07 157 1224 6629 • 8/06/07 137 198 1466 • 8/03/07 166 242 1179 • 8/02/07 160 309 1254 • 8/01/07 152 270 959

  40. Areas for Digital Print Growth • 1st Prints • Reprint Stop-Gaps • HE Supplements • Journals • Custom Publishing • Out-of-Print (POD Zzzz’s / POD Zombies) • All product - Higher run length reprints • 4 color • Test Market runs • Sets • Convention orders • Distributed printing in Asia, Australia & Canada

  41. QUESTIONS? THANK YOU FOR YOUR ATTENTION AND FOR THE INVITATION TO THE BMI CONFERENCE!

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