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Evaluating Satisfaction with IT Services in Academic Settings

This survey aims to assess user satisfaction with overall performance and value of information technology services provided for academic needs. Participants will rate their satisfaction levels and express the importance of various IT services for their educational experience. Additionally, respondents are encouraged to identify IT services or solutions that are not currently offered but would significantly enhance their academic work. Insights from this survey will help improve IT service offerings and better meet the needs of the academic community.

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Evaluating Satisfaction with IT Services in Academic Settings

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  1. How SATISFIED or DISSATISFIED are you with the overall performanceof these information technology services?

  2. Considering your academic needs, how much do you VALUE the information technology services listed below?

  3. What IT services and/or solutions NOT currently offered would be of greatest value for your academic work?

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