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Background

Background. Results of 2009 Member Satisfaction Survey Conducted in December by PMI Global Audience: 50 members of SWOC 2008 results included. Length of service Of the 50 members who responded. 1. 5. 6. 11. 26. Overall, how Satisfied are you with your Chapter Membership?.

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Background

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Presentation Transcript

  1. Background • Results of 2009 Member Satisfaction Survey • Conducted in December by PMI Global • Audience: 50 members of SWOC • 2008 results included

  2. Length of serviceOf the 50 members who responded 1 5 6 11 26

  3. Overall, how Satisfied are you with your Chapter Membership? 75% are somewhat or very satisfied Random sample 50 members

  4. Please indicate how satisfied or dissatisfied you are with the following service – community events 69% are somewhat or very satisfied 2 members: My chapter does not provide this service

  5. Website 62% are somewhat or very satisfied

  6. Communications via newsletter or email 76% are somewhat or very satisfied

  7. Member Recognition 50% are somewhat/very satisfied 2 members indicated we don’t provide this service

  8. Member Introduction Package 49% are somewhat/very satisfied 6 members indicated we don’t provide this service

  9. Summary 7 2 3 16

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