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The TIE Projet February – March 2005

The TIE Projet February – March 2005. To view this slideshow, please use the right-arrow key ( ) on your keybord. Designing and developing the online help for the users of the in-house application TIE. Project Goal.

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The TIE Projet February – March 2005

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  1. The TIE Projet February – March 2005 To view this slideshow, please use the right-arrow key () on your keybord.

  2. Designing and developing the online help for the users of the in-house application TIE Project Goal TIE is a web-based application that allows Airbus managers to manage all the transnational, and national Research&Development projects throughout the whole project cycle.

  3. Client Airbus (France) http://www.airbus.com

  4. Team • Responsible for the technical side of the project : Marc Delbes (Airbus France) • Responsible for the content side of the project: Georg Wolfram Köhler (Airbus Germany) • Team : Jean-Christophe Lang: Programmer ; Monika Duvinage: Technical writer.

  5. Language English

  6. Work Methodology Airbus Approval Explore the software Perform user tests Airbus Approval Analyze the user profile Develop the modules Airbus Approval Airbus Approval Structure the content Build prototypes for each online help module

  7. Designing an overall conceptual model that lies underneath each online help module The Result: an Online Help Designed for Different User Types • Developing user group specific online help modules that focus only on the information needed by the specific group • Developing a global online help module, designed as common information pool

  8. Sample of the Online Help Contents

  9. Development of a Quick Gfor the Maintenance of the Online Help What about Maintenance ?

  10. “We like to express our complete satisfaction about the support from Monika, to achieve a very well performed ‘Online Help’ facility for the project TIE. During the two months development phase we have had a constant contact. The target has been performed in time, cost and quality. Especially I’d like to thank Monika for her personal encouragement on this task.” Georg Wolfram Köhler, Program Management, Research and Technology, Airbus GMBH Deutschland (April 2005) Comment on my work

  11. monika.duvinage@consultant.com.fr Tel.: +33 (0)5 61 80 26 62 Cell: +33 (0)6 68 06 05 76 (the cell phone only works within the European Community) 42 ave Jean Rieux, F-31500 Toulouse Contact

  12. Thank you for your attention !

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