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for Healthcare

BI. for Healthcare. Inderjith Davalur. BI Definition*. Actionable Data. * Assumed poetic liberty. Top 3 CIO Priorities Strengthening the Information Value Chain Building IT business skills Getting closer to business #1 Technology Priority... Business Intelligence.

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for Healthcare

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Presentation Transcript

  1. BI for Healthcare Inderjith Davalur

  2. BI Definition* Actionable Data * Assumed poetic liberty

  3. Top 3 CIO Priorities Strengthening the Information Value Chain Building IT business skills Getting closer to business #1 Technology Priority... Business Intelligence

  4. BI selection criteria in Healthcare A quick start solution enabling hospitals to harness data from key operational systems revealing key performance indicators and supporting reports in the areas Unique in its ability to capture and combine data from several source systems and bring it together into a single solution allowing for true evidence based decision-making

  5. Top 10 To Dos Team Up- Funds, Leadership Data, Data Everywhere – ETL, Analytic sandboxes Business Intelligence = Business Value - empowerment Failing to Plan is Planning to Fail - Plan, plan and then plan some Semper Gumby—Always Flexible - Dynamic ETL – Extract Transform Load – Get a professional Data Model – Flexibility and Scalability Data Must Be Governed – Corporate Asset End Users Are Not Naïve – Content relevance Manage Your Program – Operations Logistics

  6. Solid Foundations Operations Process Excellence HMIS Application Technology Partner

  7. BI Needs Financial Financial Analysis – costs, profits, investment, risks, cost of capital Claims Analysis – reimbursement rates management

  8. BI Needs Resources Management Staffing – recruit, retain, satisfaction trend Demand analysis – balance volumes Actuarial – Statistics on qualitative trends Educational – Maximize community value

  9. BI Needs Operational Management Clinical quality reporting and analysis - standards Supply chain efficiency – control costs, optimize processes

  10. KPI Examples Patient Administration Time to register Waiting time for encounter (with a care provider) Time to bed (from admit order) Time to discharge (from discharge order) Time to bill (from discharge order) Time to response (to a request – call center, appointment request, calling a care provider)

  11. KPI Examples Billing & Accounting Time to generate bill Time to settle bill By Patient By Responsible Party (Individual, e.g. patient representative) By Insurance Overdue (by amount, by time) wrt all or by payers Costs Incurred Accounts Receivable

  12. KPI Examples Clinical Areas Time to evaluate (from beginning of encounter) Time to diagnose Time to report (from order or sample collection) Average length of stay

  13. KPI Examples Clinical Administration (includes nursing) Time to needle (from entering the premises) Occupancy Rate Turnaround Time (for bed) Time to sample collection (after order) – both technician draw & nurse draw Time to medicine administration (after order) Time in recovery (post procedure)

  14. Axiom Healthcare BI Customer experience

  15. Sample screenshots

  16. Thank you!

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