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Diana Pilling – Managing Director Susan Goldstein – Director Australian Internships IES Global

The Internship Climate and Culture in Australia and China. Diana Pilling – Managing Director Susan Goldstein – Director Australian Internships IES Global. An “internship” is defined by the National Society for Experiential Education (NSEE) as:

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Diana Pilling – Managing Director Susan Goldstein – Director Australian Internships IES Global

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  1. The Internship Climate and Culture in Australia and China Diana Pilling – Managing Director Susan Goldstein – Director Australian Internships IES Global

  2. An “internship” is defined by the National Society for Experiential Education (NSEE) as: “A carefully monitored work or volunteer experience in which an individual has intentional learning goals and reflects actively on what he or she is learning throughout the experience.” Internships The Internship Climate and Culture in Australia & China

  3. Australia is ranked as the Number 3 most liveable country – UN Human Development Index • Melbourne rated the most liveable city in the world in 2011. Four of the top 10 cities are Australian (Melbourne 1, Sydney 6, Perth/Adelaide 8) • Average annual income in Australia is around 72,960 AUD (76,000 USD), according to 2011/2012 salary survey. • Unemployment rate was around 5% at the end of year 2011; considerably less than in United Kingdom and United States. • Australian economic status is comparatively high. If you are a skilled worker you will earn good money. Snapshot of Australia The Internship Climate and Culture in Australia & China

  4. Rail & Maritime Transport - 188% • Quality Assurance & Control - 154% • Process Engineering - 115% • Surveying - 100% • Systems Engineering - 94% • Policy, Planning & Regulation - 87% • Insurance & Superannuation Law - 80% • Agronomy & Farm Services - 80% • Intellectual Property Law - 76% • Mining – Drill & Blast - 73% Top 20 in-demand jobs for 2012 • Here are the top 20 in-demand jobs for 2012 according to the nation’s biggest employment website, SEEK. • Job Classification Year on year growth %: • Horticulture – 68% • Corporate Development - 67% • Bakers & Pastry Chefs - 65% • Mining – Engineering & Maintenance - 63% • Water & Waste Engineering - 61% • Management - 60% • Health, Safety & Environment - 57% • Mining – Exploration & Geosciences - 57% • Welders & Boilermakers - 54% • Analysis & Reporting - 53% The Internship Climate and Culture in Australia & China

  5. Working Holiday Visa • Internships for a max of 6 months with any one organisation • 442 Occupational Training Visa • Available for students and graduates in all fields • Must have an approved sponsor to monitor the program • 416 Special Program Visa • Up to 6 months in duration • Available for students and recent graduates completing internship in all fields • Student Visa • If currently enrolled with an Australian education provider where they offer an internship unit on the CRICOS register • Part time or full time during scheduled study breaks • Maximum of 20 hours per week during study periods • Tourist Visa • Volunteering only i.e. Not for Profit organisations. • Programs must not be structured learning. Visa Options for internships in Australia The Internship Climate and Culture in Australia & China

  6. Many of Australia's Industrial relations functions are now being performed by a new tribunal Fair Work Australia. • Fair Work Australia is an independent body with power to carry out a range of functions relating to the workplace. • With regard to internships and work experience visit: http://www.fairwork.gov.au/pay/student-placement-and-unpaid-work/pages/student-placements-work-experience-and-internships.aspx Australian Industrial Relations The Internship Climate and Culture in Australia & China

  7.  Australian Internships Industry Association • The Australian Internship Industry Association (AIIA) brings together organisations active in the domestic and international internship industry in Australia • Represent and promote the interests of Internship organisations to government, media, industry bodies and the domestic and international community • Act as the critical link between Internship organisations and the Australian Government as well as other industry bodies, in the interpretation of specific issues. The Internship Climate and Culture in Australia & China

  8. Quality Internship Program Design Program Provider - Systems and People “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skilful execution; it represents the wise choice of many alternatives.” William A. Foster Systems – Clarity • Defined procedures, systems and processes • Trained staff • Document Control • Rely on systems and procedures that are measured and audited • Continuous improvement People • Intern Program Supervisor – Skilled Professionals • One point of contact from start to finish! • Trained to counsel and support students in the workplace • Document all communication • Defined follow up and assessment • Manage non compliance and risk The Internship Climate and Culture in Australia & China

  9. Quality Internship Program Design: Stage 1 • Stage 1: Student Assessment • Getting to know the students, skills and priorities through • Application documents and academic criteria • Skype Interview • Assessing and advising on what is possible • Signed agreement defining internship options • Forms the plan for the internship EXPECTATIONS PROGRAM • Lower the expectations to a realistic level • Improve your program (Quality, Flexibility, etc.) The Internship Climate and Culture in Australia & China

  10. Quality Internship Program Design: Stage 2 • Stage 2: Developing the Internship Program • Preparing the student for interviews • Introducing the company and arranging interviews • Developing the Training Agreement • Define roles and responsibilities for Intern, Host Organization and Program Partner • Defined goals to be measured and assessed The Internship Climate and Culture in Australia & China

  11. Quality Internship Program Design: Stage 3 • Stage 3: Preparing for the Internship in Australia • Arranging visa, accommodation, insurance and support services • Pre departure package • Orientation and preparation for the Australian Workplace • First Day Instructions • Transport • Local city info and tourist attractions The Internship Climate and Culture in Australia & China

  12. Quality Internship Program Design: Stage 4 • Stage 4: Internship Program • Prescribed follow up with both student and Host Organization • Learning Plans – Journal of daily activities and outcomes signed off by student and supervisor • Monitoring the intern and supervisor to ensure compliance with the defined learning outcomes The Internship Climate and Culture in Australia & China

  13. Quality Internship Program Design: Stage 5 • Stage 5: Evaluations and Departure • Workplace Assessment progressive – sign off as competent • Two week initial evaluation • Midway evaluation • Final Performance Report • Final Feedback – both Host and Intern The Internship Climate and Culture in Australia & China

  14. Quality Internship Program Design: Stage 6 • Stage 6: Continuous Improvement • Record feedback • Implement changes based on feedback The Internship Climate and Culture in Australia & China

  15. 700 Million Job Opportunities • 300,000+ Foreign Workers • 28,000 Foreign Enterprises • 400 of the Fortune 500 companies • A thriving environment to work in across all industries • Education: demand for English teachers • Science and the Arts: increased investment and 2nd highest funder of global R&D • Environmental Protection & Clean Energy Production Snapshot of China The Internship Climate and Culture in Australia & China

  16. Employability in home country (adaptability to employers) and internationally • Differentiation from other job seekers when applying for jobs back home • Become a ink between foreign businesses and Chinese Professional & Career Development: The Internship Climate and Culture in Australia & China

  17. Learn Mandarin - the most spoken and fastest growing language • Experience Chinese business customs and culture in real time situations • Develop skills in a different environment Education The Internship Climate and Culture in Australia & China

  18. Experience & adapt to different culture, customs, language • Challenge oneself, become independent, reach out beyond comfort zone • Bring own ideas/skills to new environment Cultural Immersion & Sensitivity The Internship Climate and Culture in Australia & China

  19. Demand high – capacity high – placements available • Quality high - professional and corporate level placements • Networking opportunities – multiple official and unofficial conduits Conclusion The Internship Climate and Culture in Australia & China

  20. 59% Joint Ventures Barely Break Even • 42% European Businesses Report Losses in China • International Brands that Failed eBay; Yahoo; Groupon; Google Snapshot of China The Internship Climate and Culture in Australia & China

  21. Chinese market dynamics; distinctive & unique culture, language and taste differences • Concept and benefits of internships and home stay and not understood • Relationship based culture; less transparent & more important than agreements or contracts • “To get into the Chinese shoes, the foreigner must take off his/her own shoes” • Language barriers • When KFC entered the Chinese market, to their horror they discovered that their slogan "finger lickin' good" was translated into "eat your fingers off" • Different communication patterns : verbal and non-verbal CHALLENGES OF ESTABLISHING CHINA PROGRAMS The Internship Climate and Culture in Australia & China

  22. XXXX The Internship Climate and Culture in Australia & China

  23. XXXX Values The Internship Climate and Culture in Australia & China

  24. The Internship Climate and Culture in Australia & China

  25. The Internship Climate and Culture in Australia & China

  26. The Internship Climate and Culture in Australia & China

  27. Local Presence • 24/7 on shore and emergency support • Swift response to ubiquitous last minute changes • In person verification of “agreements” What You Need To Run A Successful Program in China The Internship Climate and Culture in Australia & China

  28. Local Understanding & Expertise • Communicate, facilitate, mediate • Solve misunderstandings • Nurture relationships local stakeholders • Perceive & manage partner personal agendas • Overcome local bias/suspicion of foreigners • Vetting issues • Navigate business, legal, visa & other government regulations Role of the Local Specialist The Internship Climate and Culture in Australia & China

  29. QUESTIONS Contact Susan Goldstein Director IES Global www.iesglobal.com s.goldstein@iesglobal.com Skype: susan_goldstein Contact Diana Pilling Managing Director Australian Internships www.internships.com.au diana@internships.com.au Skype: dipilling

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