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Best Practices in Counseling for Foreclosure Prevention Clients

This guide outlines essential best practices for counselors working in foreclosure prevention. It emphasizes the importance of self-care, setting clear boundaries, and maintaining consistency while actively listening to clients’ goals. Empathy is highlighted over sympathy, along with the need for factual knowledge about resources and proper roles. Building strong relationships and networks is crucial, along with accessing valuable online resources such as Making Home Affordable and HUD. For immediate assistance, contact Tuwana D. Jones, a Financial & Housing Counselor at The Up Center.

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Best Practices in Counseling for Foreclosure Prevention Clients

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  1. Best Practices: Counseling Foreclosure Prevention Clients Self Care!!!!!!! Develop boundaries – Stay consistent Listen to the client! – What are their goals? Have Empathy and not Sympathy Have the FACTS Know your “Role” Develop Relationships / Network

  2. www.makinghomeaffordable.gov • www.hud.gov • www.fha.gov • www.freddiemac.gov • www.fanniemae.gov • www.hmpadmin.com • www.nw.org • www.loanscamalert.org • www.virginiahousingcounselors.org

  3. Tuwana D. Jones Financial & Housing Counselor Tuwana.Jones@TheUpCenter.org 757-965-8627 - Direct 757-640-8402 – Fax

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