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HR Basics: Job Descriptions & Performance Processes Angie von Ruden-Doll QBP HR Director. Benefits of Job Descriptions. Set expectations Clarity Understanding prior to accepting the job Foundation for performance evaluations Causes manager to consider what’s core to success
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HR Basics: Job Descriptions & Performance Processes Angie von Ruden-Doll QBP HR Director
Benefits of Job Descriptions • Set expectations • Clarity • Understanding prior to accepting the job • Foundation for performance evaluations • Causes manager to consider what’s core to success • Personal expectations in addition to technical • Amendable “That’s not in my job description!”
Performance Communication Scenario • Mechanic very talented technically • Strong ego that can make some customers feel intimidated • Lots of friends come into shop to socialize with mechanic, affects his productivity but not his quality