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NHDP Quarterly Meeting Performance Improvement Projects

NHDP Quarterly Meeting Performance Improvement Projects

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NHDP Quarterly Meeting Performance Improvement Projects

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  1. NHDP Quarterly MeetingPerformance Improvement Projects Presenters: Don Grostic, MS Associate Director, Research and Analysis Yolanda Strozier, MBA Project Manager, State and Corporate Services September 30th, 2010

  2. Performance Improvement Projects -IMPROVEMENT- • Plans now familiar with validation requirements • Emphasis on improving outcomes 2

  3. 3

  4. Four Reasons PIP Outcomes Don’t Improve 4

  5. Rates are already at a very high level Example: • The baseline rate exceeds the goal and/or benchmark Suggestion: • Analyze historical data before identifying PIP topics or study indicators • Make certain the performance can be improved 5

  6. Barriers are not specific Example: • Barrier – Lack of knowledge (members and/or providers) Suggestion: • Identify the specific knowledge gap • Member lacks knowledge regarding the purpose of an advanced directive 6

  7. Interventions are not specific to the PIP study timeline Example: • Interventions have been ongoing for multiple years and rates remain suboptimal Suggestion: • Ensure that new strategies are implemented during the study • Interventions prior to Baseline are potentially ineffective 7

  8. Intervention’s success cannot be evaluated Example: • The plan documented 20 different interventions Suggestion: • Develop targeted interventions • Reduce the overall number of interventions • Ensure interventions are synergistic • Incorporate evaluation of the interventions 8

  9. Data Drives the Improvement Process 9

  10. Key Improvement Concepts • Know the rates for applicable demographic subgroups • Prioritize barriers; all barriers do not have to be addressed • Strategize interventions and intervention types based on barrier analysis • Identify an evaluation plan for each intervention prior to implementation • Submit supporting documentation for the entire improvement process 10

  11. Collaborative Baseline Results Submitted FY 2009-2010 11

  12. Collaborative Baseline Results Submission October 8, 2010 12

  13. Timeliness of Services Collaborative PIP June 2010 Quarterly Meeting 13

  14. Timeliness of Services Collaborative PIP June 2010 Quarterly Meeting (cont.) 14

  15. Timeliness of Services Collaborative PIP June 2010 Quarterly Meeting (cont.) 15

  16. Follow-up to June On-SiteQuarterly Meeting What’s Next? • Modify PIP Summary Form to submit baseline data on October 8, 2010 • Continue discussion regarding collaborative interventions • HSAG to evaluate baseline data for potential study indicator reduction 16