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Service and Action Planning PPRN 19 th January 2007

Service and Action Planning PPRN 19 th January 2007. What we do. Previously a 3-year action plan and an annual performance review. Now testing alignment against council priorities a more detailed service plan a 3-year action plan. What the service is all about What is it contributing

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Service and Action Planning PPRN 19 th January 2007

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  1. Service and Action PlanningPPRN 19th January 2007

  2. What we do • Previously • a 3-year action plan and • an annual performance review • Now • testing alignment against council priorities • a more detailed service plan • a 3-year action plan What the service is all about What is it contributing What does it face Where does it needs to be How will it get there What are the impacts What has it learned

  3. Corporate Alignment Business Planning Performance Review Evaluating Did we achieve our vision? What can we learn? How can we improve? Planning How will we do it? With what? What are the risks? Corporate Things Risk Efficiency Value for Money Partnerships Training Equality Communication Delivering How are we getting on? Do we need to adjust our plans? Performance Monitoring Action Planning Why Defining What are we trying to achieve? Why – what is at stake? What are the influences?

  4. How are they developed • This year… • Corporate Alignment Workshops • Business Plan • Action Plan • Report to Strategic Management Team • In future… • Annual review by services – January to March • Taking account of budget and council plan

  5. What next? • Reviewing annual performance review • Developing full, interactive, guidance • Setting up monitoring systems – Excelsis? • Deciding how to minimise corporate requirements • Integration of service planning with service assurance and business continuity?

  6. Help! • Do our plans contain the right things? • How are others engaging all staff in the process? • Do others have problems getting Heads of Service to take ownership of the Plans? • Do Members / Senior Managers get involved? How? • Has anyone any ideas on streamlining the demands made on services? • How are others monitoring?

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