karen@karenhyder linkedin/in/karenhyder Twitter @karenhyder

2. karen@karenhyder.com www.linkedin.com/in/karenhyder Twitter @karenhyder

3. Please respond to the Poll Will you agree to participate? • Yes. Of course! • No. I'm multitasking. • We'll see how it goes.

4. Please respond to the Poll • List typical virtual session disasters • Identify solutions to mitigate or solve problems • Determine which solutions are best solved by the presenter or by the producer • About the producer role in The eLearning Guild’s Online Forums

5. Please type in the Chat pod below or shout out ?

6. http://en.wikipedia.org/wiki/Montparnasse_derailment Some disasters are avoidable

7. Please type in Chat or shout out If you knew then what you know now… • what should you have done? • OR would you do differently? Would it be possible for you to actually do that? ?

8. Solving problems in online sessions

9. Please type in Chat or shout out Questions ?

11. Please type in the Chat pod below or shout out Not disasters, but what are some tasks that can be cumbersome for the presenter? ?

12. Who was Frasier’s producer? • Daphne • Diane • Roz • Lilith • What was her role on the radio show?

13. We’re talking about virtual online training

14. Trainer Producer Software Participants Content What does the Producer do? • Please type in Chat or shout out

15. Can you do it? Can you do it quickly?

16. What happens when the presenter is not comfortable using the features? ? • Please type in Chat or shout out

17. Fail to get feedback from participants Get bogged down in technology Waste time Frustrate learners Are overwhelmed by software features Give unclear messages Are afraid Aren’t able to respond to participant issues Lose credibility Suffer awkward moments Leave out the activities that are too difficult to use Focus on the wrong things Can't clearly articulate instructions to participants Default to lecture Miss the point!

18. Rehearse with presenter • Introduce presenter • “Volunteer” to participate • Serve as wingman • Escalate questions to presenter • Facilitate polls • Provide comic relief • Interview presenter • Offer tutorial info • Remind • Back up sharing option • Tread water • Turn on recorder

19. Producer provides a template for the presenter to plug into Write session description, draft slides Identify software, presenter, topic, date Start Create session schedule Update draft considering software Prep 3 Click through slides, test everything. Tweak slides. Finalize Prep 2 Working session Prep 1 Immersion Rehearse Host introduction and tutorial Q&A, Wrap up and survey Presentation End Follow up Login early

20. Pull together slides, images, poll questions and script messaging Adapt materials to suit interface. Add producer recommendations. Add prompts to slides. Fill in script. Talk through slides one more time. Print slide file and handout for reference. Present session with Host support Prep 1 Review features, discuss needs, test audio. Prep 2 Upload and test draft files Create polls. Address presentation skills and verbal messaging. Prep 3 Upload newest file. Click through and practice interactions. Make final edits and reupload. Pre-session Login 30 minutes early for setup and final test. Adjust audio levels.

21. Please type in Chat or shout out Questions ?

22. Contact me: karen@karenhyder.com www.linkedin.com/in/karenhyder Twitter @karenhyder