Development and use of information systems that help businesses achieve their goals and objectives.

1. Management Information Systems Development and use of information systems that help businesses achieve their goals and objectives. * Kroenke: “Using MIS” • Byron Marshall • Faculty, Information Management • College of Business • Oregon State University Thanks to V.T. Raja, Ph.D.

2. What I study:Find Interesting People

3. Help Biologists Understand Data

4. Scale and cost SOX Compliance Threat vulnerability Increased IT dependence IT’s role in organizational change 28% of large-scale IS projects “succeed” The Bad News: 72% do not! • Systematically controlled IT functions aim to assure that IS: • Provides value, • Pushes the envelope, and • Mitigates risk “We’ll delete that old user ID later” “We’ll write the documentation later” “Pick the best solution for our department” Business As Usual “It will be plenty fast” Management Inattention “We won’t get hacked, we’re too small to be on a hacker’s radar” “There’s no real need for a log file” • * Source: SoftwareMag.com (Feb 2001); Survey of 280,000 IS Development Projects

5. Outline • Historical Perspective • Things We Study in MIS • How IS makes a difference • MIS Job Prospects • MIS at OSU

6. Importance of MIS • Historical periods • Agricultural Age • Industrial Age • Information Age

7. 70% 60% 50% % WHITE COLLAR 40% % BLUE COLLAR 30% 20% 10% 0% 1900 1910 1920 1930 1940 1950 1960 1970 1980 1997 YEAR USA: Labor Force Composition Sources: US Dept. of Commerce, Bureau of the Census. Laudon and Laudon, 2002, 7th Edition.

8. Characteristics of an Information Worker • Define what information is needed • Know how and where to obtain needed information • Understand the meaning of the information • Make decisions and act upon the information • Adhere to ethical and legal constructs Where would we be without IT?

9. Some things we study in MIS • Modeling Systems • Acquiring/Developing Systems • Organizing Data • Networks and Telecommunications • System Architecture • Hardware and Software The Goal: Help IT make a difference in organizations!

10. UML Sequence Diagram UML Component Diagram Modeling Systems • Models represent and communicate facets of a system: • Function: What is accomplished? • Structure: How is it constructed? • Behavior: How do the parts act and interact? Flow Charts

11. Acquiring/Developing SystemsThe System Development Lifecycle SYSTEMS INVESTIGATION Understand problem SYSTEMS ANALYSIS Understand solutions SYSTEMS DESIGN Select and plan best solution SYSTEMS IMPLEMENTATION Put the solution into place SYSTEMS MAINTENANCE AND REVIEW Evaluate results of solution

12. Organizing Data for Analysis • A retail store manager hears reliable information from one of her employees that diaper sales in their store has been highest on Fridays. Assume this statistic was based on data that was collected during the last quarter. • What would you do if you were that retail store manager?

13. Switch From A to B From A to B From A to B From A to B From A to B From A to B From A to B From A to B From A to B Hub Hubs vs. Switches: Switching increases performance, security, and cost B? That’s not for me, I’ll ignore it A B? So what? Nothing here What’s this? Oh, Good! B I’m not B

14. Application (HTTP) HTTP HTTP Transport/Internet (TCP/IP) TCP/IP TCP/IP Network Access (Ethernet) Wires Wires System Architecture in An Interconnected E-Commerce World Analysis Portfolio Stock Price Web Service (New York?) • List Currencies and Stocks • Get Stock Prices • Compute • Convert Currency • Summarize Prices Stock Symbols Currency Amounts Currency Conversion Web Service (Chicago?) Portfolio Value $ Rates

15. The Rotating Platter Moves the Data Under the Positioned Read/Write Head X 0110 Seek Time: How long does it take to move the read/write head into place? 0101 Rotational Delay: How long to move the right part of the disk under the read/write head? Buffer: 0110 0101 You can’t invest in IT well, if you don’t understand what you are buying.

16. MIS can help an organization gain Competitive Advantage Cotton Mills: Why would they buy from us? $$$, AND our software adapted to their specific needs Don’t Know Systems? Better Beware: There’s IT Mojo Everywhere Farmers: Why would they sell to us? $$$, AND we provided web access to their data Competitors couldn’t match our efficient operations: Optimized selection of which cotton bales to load together helped us “scratch nickels out of the dirt! “

17. Search for IT-based Fraud Types of IT Audit Work Database Management Web-Based Sales Evaluate Controls Payroll Service Transaction Processing Provide 3rd-Party Assurance (SAS #70 ) Provide Assurance (over Application Deployment Practices) Network Services Software Development Penetration Testing Support Financial Audits

18. IS: Success or Failure? Recipe for success: What types of knowledge are needed to be successful? Successful IS in business require development team to have a well rounded set of perspectives • Organization/Business functions • Information Technology • People

19. The situation: Many information workers, Lots of technology, but … Effective systems to support organizations & people (including customers!) are not always available. Organizations need help!!! Is this reflected in the Job Outlook for the IT industry?

20. VH = Very High Pay

21. Placement of some recent MIS@OSU interns and graduates • Nike • Hitachi Consulting • KPMG • Accenture • Standard Insurance • Stockamp & Associates • Symantec • WebMD • Secretary of State • Audits Division • Family Business • Entrepreneurship • WA State Bar Association • Mazama Capital Management • Ferguson Wellman Capital Management • Empire Pacific Risk Management • Leupold and Stevens • Weyerhaeuser • Approva • Oregon Zoo • Obrien Dental Lab • Willamette ESD • MIS Intern in Guatemala • M.S. Student in HCI at Carnegie Mellon University

22. MIS@OSU offers relevant curriculum experiential learning opportunities and more • Well rounded, relevant, current and valued curriculum http://options.bus.oregonstate.edu/mis/ BA272 BA 462 BA302 BA479 ACTG 378/BA370 BA483 BA371 and BA372 BA572

23. MIS@OSU offers experiential learning opportunities and more • Hands-on IT Skills • MIS@OSU students work on real world business projects sponsored by: • Hewlett-Packard • Stockamp & Associates • Hitachi Consulting • Symantec • Standard Insurance • Several smaller organizations such as Peak Sports, Trysting Tree and local chapters of some fraternities. • Access to MECOP and other internships • Virtual Team Experiences • SIM Club • Field trips • Networking opportunities

24. MIS@OSU offers relevant curriculum experiential learning opportunities and more • ISACA Endorsed Curriculum helps with CISA Certification • Business Solutions Group • Leverage Faculty Expertise and Research Opportunities

25. BSGThe Business Solutions Group • A unique opportunity here at the COB • Gain practical experience designing, developing, and testing real information systems for real customers • Business Analyst • Developer • Tester

26. Display Data Effectively Document collections can be organized (grouped) based on the ideas they contain. Voronoi Diagrams help display these groups in smooth proportional shapes: users can better understand an information space.

27. Help Teachers Find Useful Lesson Plans

28. Come and Learn With US!

29. If someone tells you that MIS is just a fad – just point them to these slides and this video on Youtube! http://www.youtube.com/watch?v=vxmuhzLzubM