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RECRUTING, Hiring Training exceptional Employees Ken Arthurs wolfendales

RECRUTING, Hiring Training exceptional Employees Ken Arthurs www.wolfendales.com. A Little About Me. Been Hiring & Training since 1978 Got My Start at McDonald’s Purchase My First Restaurant & Bar In 1984 Major in College … Computer Science. Generation Y.

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RECRUTING, Hiring Training exceptional Employees Ken Arthurs wolfendales

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  1. RECRUTING, Hiring Trainingexceptional EmployeesKen Arthurswww.wolfendales.com

  2. A Little About Me Been Hiring & Training since 1978 Got My Start at McDonald’s Purchase My First Restaurant & Bar In 1984 Major in College … Computer Science

  3. Generation Y • Iphone … Itouch … Ipod … IM … • My Space … MyTV … My Tivo … My Ebay • My Documents … My Computer … My Music • MINE MINEMINE … MINE

  4. 2012 50% of the Work Force • That’s right • Answering phones • Taking your money at the bank • Treating Illness • Selling Stocks & Securities • Running The Government

  5. Not Generation Y It’s Generation I‘ I Like to Call it Generation Me We are all scared & miserable What do we do?

  6. Recruiting & Hiring • Everything you know … Toss out the window • Instant Hire • Hire in Groups • The interview takes place in 3 shifts … … Three Shot Shifts …

  7. Hire Friends of Friends • No Experience is a plus not a minus • Don’t wait to hire on a certain day • Take applications all the time • Allow other people to hire

  8. Training • Friends train friends • One on One • One Step at a Time • Customize for each person

  9. Making Them Exceptional • Teach everything • More they know the less you have to do

  10. Keeping Them Exceptional • Keep up with the latest technology • Work in small team 2 to 4 • Give Nicknames to teams • Give Nicknames to workers … Name tags

  11. Keeping Them Exceptional • Put Aces in their places • Instant Awards, Instant Bonus • Comments , My Space, Facebook, IM, Text • Dwell on The Positive, Make Positives Comments in Front of Everyone

  12. Keeping Them Exceptional • Smaller, less frequent shifts … Like 4 to 5 hours • Listen to their ideas … You can find out the latest and greatest • Schedule Online, Schedule Request Online • Honor requests • Put Schedule up at last possible moment • Have Set Schedules … Back to the Me & Mine

  13. Keeping Them Exceptional • 50 % off or Free wells and drafts • NO Cover for them or their friends • Have a night when they can give 1 free drink to their friends … do it on a slow night • Can Have Anything as long as they ask for it

  14. Keeping Them Exceptional • Bar Tour with the boss, They kick in • Parties … after Big Promotions or Holidays • Uniforms … Things of the past … Save Money • Turn Over Cost Money … $ 500 per person

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