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UPMC: Desired Qualities in New Graduates, Interns, and Student Techs

UPMC: Desired Qualities in New Graduates, Interns, and Student Techs. Conveying YOUR best!. Lorraine Brock, RN MSN Director, Nursing Recruitment Renee Thompson, RN MSN Director, Academic Service Partnerships. Objectives.

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UPMC: Desired Qualities in New Graduates, Interns, and Student Techs

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  1. UPMC:Desired Qualities in New Graduates, Interns, and Student Techs Conveying YOUR best! Lorraine Brock, RN MSN Director, Nursing Recruitment Renee Thompson, RN MSN Director, Academic Service Partnerships

  2. Objectives • Students will be able to list 5 desired qualities of a new graduate nurse. • Students will be able to describe 3 activities that promote professionalism in nursing. • Students will be able to define and provide and example of followership.

  3. Qualities Leadership potential Engagement Professionalism Compassion Clinical Competence

  4. Demonstrated by…. • Ability to build trusting relationships with patients and co-workers • Ability to be decisive in urgent situations • Ability to communicate clearly in a professional manner with patients, family, and coworkers • Ability to multi-task, prioritize, delegate • Teamwork and followership skills • Ability to draw on education, experience, and resources to care for patients • Respect for diversity

  5. Showcase your strengths • Behavioral Interviewing • Offer past experiences during the interview • Don’t be shy about sharing! • “Let me demonstrate by something I have done in the past….” • As an addendum to the resume

  6. Leadership potential Do you: • Belong to any organizations? SNAP? School organizations? Nursing organizations such as AMSN? • Volunteer in or out of school? • Do you organize projects? For church or other organizations? • Set examples by your behavior?

  7. Engagement Engaged employees “give it their all” With Nursing: Do you…. • Belong to student/other nursing organizations? • Do you get nursing journals? • Have plans for continued learning?

  8. Engagement With the Organization: Do you…. • Have a work history that demonstrates your ability to stay with a work commitment? • Tell us why you choose to work at UPMC – why this unit? What background research have you done for this position? • Reciprocal investment – we will invest in you, will you be invested in us?

  9. Professionalism • Resume • Dress for success • Conduct oneself with poise

  10. Compassion A feeling of deep sympathy and sorrow for another who is stricken by misfortune, accompanied by a strong desire to alleviate the suffering. …. • “I want to take really good care of patients” • Why you want to be a nurse • Talk about a special patient • Talk about things outside of clinical work

  11. Ability to build trusting relationships with patients and co-workers • Do you have examples of when you had to build a relationship with a patient, perhaps a difficult one, and how did you do it? • Do you have examples of when you had to earn the trust of coworkers? In or outside of clinicals? • Customer Service – patients and coworkers

  12. Ability to be decisive in urgent situations • Any experience with clinical emergencies • Emergencies outside of the hospital arena

  13. Ability to communicate clearly in a professional manner with patients, family, and coworkers • Give an example of when you had to work very hard at communication with a patient, family, or coworker

  14. Ability to multi-task, prioritize, delegate • Examples from clinicals • Examples from your student life

  15. Teamwork - Followership Followership is working cooperatively and supportively with a leader to accomplish goals. Being an effective follower is just as important as being a leader! • Discuss a time you: • Advocated for new ideas presented by a group leader • Actively participated in setting a groups direction • How you invested time and energy into the work of a group

  16. Ability to draw on education, experience, and resources • Talk about a challenging assignment and how you incorporated one or more of the above to rise to the occasion

  17. Respect for diversity • Talk about a time you made an effort to understand cultural differences • In treatment • In behavior • In customs

  18. In summary • Present your strengths – sell yourself! • Addendum page to resume listing these qualities and how you can demonstrate them • Present yourself honestly • Hiring for Quality vs Quantity

  19. Opportunities at UPMC • Specialties • Inpatient & outpatient • Urban & suburban, regional • International • Leadership • Get noticed! • Talent Roundup

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