Caribou Coffee Company Creating a Culture of Sustainability

Caribou Coffee CompanyCreating a Culture of Sustainability Kathy HollenhorstSVP – Marketing, Caribou Coffee Companykhollenhorst@cariboucoffee.com

Founded in 1992 • Headquartered in Minneapolis, MN • Second largest company-owned coffeehouse company • 475 locations worldwide including 33 franchised locations (as of March, 2007) • Caribou Coffee is also sold via commercial channels including grocery stores, club stores, entertainment venues, office coffee distributors, etc. • Caribou trading on NASDAQ exchange under CBOU • Our mission is to “deliver an experience that makes the day better” Caribou Coffee Company Overview

The children of Finca Santa Isabel

Caribou Coffee’s Commitment to RA 50% of all coffee will be RA certified by 2008Projected RA Certified Purchases (lbs.)

Making Great Progress toward our 50% goal! • 35%+ of coffee contracted to arrive during 2007 will be Rainforest Alliance Certified™ • 6 permanent offerings and 2 seasonal offerings bear the RA seal

Impact of Sustainability On Our Business • Too early to quantify financial impact of our sustainability efforts • It is a core value of Caribou Coffee to support the communities we impact • Creating a culture of sustainability keeps us rooted in what’s really important!

“When you know the ethos behind the coffee, it makes you feel a lot better about what you are buying”.“It’s just not right to pay $3 or more for a cup of coffee and not have some kind of impact on the farms that grow the beans in the first place.” “Isn’t it just right to give back?” How Sustainability Builds the Caribou Brand • As heard recently from Caribou Coffee customers when asked about what’s important to them in a gourmet coffee experience….

Caribou Coffee Sustainability Campaign • Launching an education campaign in our retail stores beginning on Monday • Promoting all of our RA certified coffees, special offer of a free RA frog with the purchase of beans

For our kids…

…..and theirs! We are so proud to be part of the Rainforest Alliance!

Caribou Coffee Company Creating a Culture of Sustainability

Caribou Coffee Company Creating a Culture of Sustainability

Presentation Transcript

creating a culture of trust

Creating A Culture of Wellness

CREATING A CULTURE OF ASSESSMENT

Creating a Culture of Nurturing

Creating a Culture of Generosity

Creating a Culture of Collaboration

Creating a “Culture” of Cybersecurity

Creating a Culture of Service

Creating a Culture of Generosity

Creating a Culture of Excellence

CREATING A Culture of TEAMWORK

Creating a Culture of Assessment

Creating a Culture of Accountability

Creating a Culture of Learning

Creating a Culture of Health

Creating a Culture of Respect

Creating a Culture of Assessment

Creating A Culture Of Safety

Fostering a Culture of Sustainability

Creating a Culture of Excellence!

Creating a Culture of Accountability

CREATING A CULTURE OF MINDFULNESS