Comprehensive Guide to Employee Assessment Methods in Recruitment Processes
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This guide discusses various employee assessment methods utilized during recruitment, including cognitive, personality, and situational judgment tests. It highlights the importance of reliability and validity in assessments, alongside practical techniques like structured and semi-structured interviews. The document also covers application forms, background investigations, and work samples as evaluation tools. A review of performance through methods like assessment centers and exercises is included, providing insights into their effectiveness and application in hiring practices.
Comprehensive Guide to Employee Assessment Methods in Recruitment Processes
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Presentation Transcript
1. 1 ?????????????????????(???) ???
??????????????
2. 2 ???? 1.???????
2.?????
3.??????
4.????
5.??????????
3. 3 1.??????? 1-1 ??????
1-2 ??????
4. 4 ??:??????????,??????????,???????????(???,2000;Gatewood & Field, 1998)
???
(1)???????
(2)?????????,????????????????
(3)??????
5. 5 1-2 ?????? ?????(application form)
??(testing)
???????(work samples and simulations)
?????????(background investigation and check)
??(interview)
6. 6 2.????? 2-1 ??
2-2 ??
7. 7 2-1 ?? ??(reliability)???
?????????????
????????????,??????????????????????????????,??????????????
8. 8 2-2 ?? ??(validity)???
?????????
????????????,???????????????????????
9. 9 3.?????? 3-1 ?????
3-2 ??
3-3 ???????
3-4 ?????????
3-5 ??
10. 10 3-1 ????? ??:??????????????,????????????,????????????????????
??(Dessler & Tan, 2009, p117-118)
????????????????
???????????????,???????????????
??????????????
???????????
11. 11 ???????(?????,p108)
12. 12 3-2 ?? ??
????????????????(standardized)????(objective)???(Anastasi & Urbina, 1997)?
????,???????????????????,?????????????
13. 13 ?????(Dessler & Tan, 2009, p141-143) ??????(tests of cognitive abilities)
????(intelligence tests)
????(aptitude tests)
????(personality tests)
????
????
?????????(tests of physical or motor abilities)
14. 14 ???????????? ??????
15. 15 ???????????? ??????
16. 16 ???????????? ??????
17. 17 ????????????
18. 18 ????:????(1)
19. 19 ????:????(2)
20. 20 ??????????? ??????
??????(GATB)
??????(DAT)
??????
21. 21 3-3 ??????? ??:???????,???????????????????
??
??????(work sampling technique)
??????(management assessment center, AC)
??????(situational judgment test, SJT)
22. 22 ?????? ??:???????????????,????????????????????
??:
???????????
?????????????????
?????????????????????
23. 23 ???????????????? ???????,??????????????????12?,???????????????????,???????????????????????,?????????????????,??????????????????????,??????????????????;????????????????????,????????????????????????????,???????????????????????,???????????????,??????????????????????
24. 24 ???????? ??:?????????????????,??????????????,??????????????????,???????????,????????????
??
?????(assessor)
??????
???????????????????????,???????
??:????????,??????????????????
25. 25 ?????????(Dessler & Tan, 2009, p144) ?????(in-basket exercise)
????????(leaderless group discussion, ??LGD)
????(business game)
????(individual report)
?????(objective test)
??(interview)
26. 26 ????????? (1)____________:??????????(?3??),???????????????????????,?????????????
(2)________________:??????????,????????????????????,???????????????????
27. 27 ?????? ??:?????????????????????????____________,????????????????,??????????????????
????,????????????,??????????,?????????????????
28. 28 ??????????? ??(???????)
??????,???????????????
??????,????????????????
????(??????)
??????,????????????????????
??????,??????????????
??
??????,???????????
????
??????,????????????
29. 29 ?????????(1)???? ???????????????,????????
(A)???????????
(B)????????
(C)??????,?????????????
(D)????,?????????????
????????????????????
??:
30. 30 ?????????(2) ?????? ???????????????,?????????????????????????????????????????????
(A)?????????????????????????
(B)?????????????,??????????
(C)?????????????????????
(D)????????????????,??????????????????????????????????,?????????????
????????????,?????????
??:
31. 31 3-4 ????????? ??:
??????????????????????,??????????????????????????
???????????????????????????,????????????????????
??:
????????????????
???????????????
?????????????(?:??,???……?)?
????????????
32. 32 3-5 ?? ??:??????????????????????????????????,??(????)????????????????????,???????????
33. 33 ?????????????????????? ? ????:????????????
????:??????????????????……??
????:????????????,?????????
34. 34 ????????(1) ?????????(Dessler & Tan, 2009, p162))
______?????(situational items):?????????????,?????????????????
__________?????(experience-based items):????????????????????????????
________?????(background items):????????????????????
________?????(job knowledge items)?
35. 35 ????????(2)(Dessler & Tan, 2009, p162-163) ?????????
????? (structured interview)
?????? (unstructured interview)
?????(semistructured interview)
??????????
??? ---- ????(individual interview)
??? ---- ________???(panel interview)
?(??)?? ---- ??(??)??(mass interview)
______??(stress interview) 1.?????(unstructured interview)
?????????,?????????????????????
2.?????(semistructured interview)
?????????????,???????????????????????????????????????????
3.?????(structured interview)?
?????(situational interview)
???????????????,???????????????,??????????
4.?????(serialized interview)
??????(???????????????)?????????????
5.??????(panel interview)
????????????????
???
6.????(stress interview)
???????????????????(??,??????????????????????????????),?????????????1.?????(unstructured interview)
?????????,?????????????????????
2.?????(semistructured interview)
?????????????,???????????????????????????????????????????
3.?????(structured interview)?
?????(situational interview)
???????????????,???????????????,??????????
4.?????(serialized interview)
??????(???????????????)?????????????
5.??????(panel interview)
????????????????
???
6.????(stress interview)
???????????????????(??,??????????????????????????????),?????????????
36. 36 ???????(1) ????(first impression)
????????(negativity bias)
????(stereotype)
????????????,??????????
??????????????????,???????
????????(order error)?????(contrast error)
????(pressure to hire)
37. 37 ???????(2) ?????(nonverbal behavior)?????(impression management)
?????????,??????????
????????????,????????????????(telegraphing)
????/????,???????
?????????,??????
?????????????????????
38. 38 ????????? ??????
?????
?????
???--??????
???--???????
?????
?????
39. 39 ????????? ?????? ???????????
(?????,????????KSAO???)
??????????
??????
(???????????)
??????
(??????????)
40. 40 ?????????????? ????????
????????
???????
41. 41 ?????????????? ??????(rapport)
????????????????????
???????
????????????????????????????
???:???????????????????
42. 42 ?????????????? ??????????????,??????????????????:
??????????????
?????????????
??????????????
??????????????????,?????????????????,???????????;?????????????????????????????????,????????
43. 43 ??????????????:???—?????? ????????????(???????????),??????????
44. 44 ??????????????????????
45. 45 ??????????????:???—?????? ??????????,???????????????:
???????????
??????????????????
?????????
?????????????,???????????
46. 46 ??????????????:???—?????? ??????????,?????????????(?)
???????????????,??????
?????????????????,??????????
????????????????????????,??????
??????????????,????????
???????:
??????????,???????
???????????????,????????????
47. 47 ??????????????:???—?????? ???????,?????????????
48. 48 ??????????????:???—??????? ???????????????????,????????????
?????????:
49. 49 ??????????????:???—???????
50. 50 ??????????????:???—??????? ?????:???????:
?????????????,????????????,??????
51. 51 ??????????????:???—??????? ????????????????,???????????????????(??????????????(the structured situational interview,????????????,??????????????????????,?????????????,???????
52. 52 ??????????????:???—??????? ???
??????????????????,????????????????????????????,???????……
53. 53 ??????????????:???—??????? ???
????????????????????????????,??????????????,???????,??????????
54. 54 ??????????????:???—???????
55. 55 ??????????????:???—??????? ?????:?????????
????????????????????
?????????????????????????
56. 56 ??????????????:???—??????? ?????:?????????
????????????????????????
57. 57 ????????? ????? ??????????
?????????
???????(????????)
??????????????
58. 58 ????????? ????? ??????,??????
?????,?????????
59. 59 ????????????? ??,??????????????????KSAOs?????????KSAOs???,????????????????????!
60. 60 ????????????? ??,????,??????????????,???????????????????????(??????Gatewood & Field, 1998)
61. 61
62. 62 ????:?????? ??YCC?????????????????????,???????????????????????????????,??????????????????????,??????????KSAOs?:
(1)????????????,?????????????????
(2)?????????,???????????,?????????????????,?????????,??????????????????????
???????????,??????????,??
??????
63. 63 4.???? 4-1 ???
4-2 ??????
4-3 ???
4-4 ?????
64. 64 4.???? ???????
65. 65 4-1 ???(compensatory method) (1)????:????????????????
66. 66 (2)????:??????????????,????,??????
67. 67 4-2 ??????(multiple cutoffs)
68. 68 ????????
69. 69 4-3 ???(combination method) ??????????????,??????????????(?????)
70. 70 4-4 ?????(multiple-hurdles approach) ????????????,??????????????,????????????????
71. 71 5.??????????
72. 72 5.??????????
73. 73 ?????(1) ????????????????????????,????,?????????????????,???????
(1)?????????????????
(2)????????????
(3)?????????????????????????????,???????????,?????????????,??????????????,?????????????(???:????????????????,??????????,??????)
(4)??????????????????????,??,????,?????????????????????????
74. 74 ?????(2) ??????,????????,?????
????????????,???????????,????????????
???????????????????logo?
75. 75 ?????(3) ????:5?16??????
????:????????????
??????
5?16????????,??????????
5?16???????(????),????5?13?(?)21:00??????????MA503??????,?????????
?????
??????5?16????????????(pdf??word???)???? ? ?????????????ppt??
76. ????????????? ?????????????????????????(??????),??????????(??????)
????12??,?????10??(???????,??????;?????,??????)?
????????????????????????
?????,???????????????
?????:??????????,?????????????????
?????:?????????????,????????????
76
77. ???????? ?????????????????????????????:
(1)???:???????????,?????????????????(25%)
(2)???:????????????????????????,?????(25%)
(3)????:???????????,???????????????????? (25%)
(4)???:???????HR??????????,??????????(15%)
(5)????:?????????????,??????????????????????????(10%)
77