DuPage County Health Safety Net Plan 2012

1. DuPage County Health Safety Net Plan 2012

2. About DuPage County • In Illinois, counties have many permissions, almost no mandates • Six nonprofit general hospitals, no public hospital • Historically affluent, suburban area • Rapidly becoming more diverse, less affluent • International immigration accounts for all population growth since 2000

3. (So where is DuPage County?)

4. Medicaid distribution in DuPage

5. Vision • The DuPage County Health Safety Net system will be a model for others to follow in managing the health of a defined low-income populationeffectively and efficiently across the entire continuum of care.

6. Target Population • Low-income persons – i.e. • those enrolled in or eligible for Medicaid (>104,000) • those medically uninsured adults with household incomes under 200% of the Federal Poverty Level.(>38,000)

7. Background • 1989 DuPage Community Clinic Founded • Late 1990’s DCC reaches capacity of its model • 2001 Access DuPage Founded • 2003 FQHC #1 Established • 2003 Medical Access Plan developed • 2005 FQHC #2 Established • 2007 FQHC #3 Established; Oral Health Plan • Mental Health Plan • 2010 Southeast DuPage Health Initiative

8. When the plan is implemented: Every person within the target population who identifies him/herself will: • Be enrolled in every public benefit plan or access program for which he/she is eligible; • Have access to regular primary care; • Have access to the diagnostic services, specialty care, hospital services, and prescription medications that he/she requires; • Have access to essential mental health and oral health services; • Have access to those services required to manage many chronic diseases; and • Have access to medical care that is delivered in an increasingly linguistically and culturally competent manner.

9. DuPage Health Safety Net Coalition • Includes all organizations whose missions compel them to be involved in the issue: hospitals, health department, County, etc • Able to clearly demonstrate effectiveness, efficiency, and a solid return on investment on all resources used to develop and maintain the Health Safety Net; and • Have the necessary political support and financial backing to fully implement this Plan.

10. Guiding Principles • Collaboration • Asset Focus • Fair Share (no blank check) • Mosaic Approach • System Focus

11. Enrollment • Goal 1: Every individual within the target population who is eligible for • public health insurance coverage and/or a • health care program providing access to care is properly enrolled in that program in a timely fashion. • DuPage County Health Department has taken responsibility to get people enrolled • 28 community agencies are enrollment sites • New SOAR Capability lets us get people who are diagnosed with qualifying conditions onto Medicaid or Medicare.

12. Essential Medical Services • Goal 2: Every individual within the target population has a primary care “medical home” from which to receive regular primary medical care. • Federally Qualified Health Center • Private Doctors • Free Clinic • Three Federally Qualified Health Centers have been opened; We’re working on a fourth • Second site of Free Clinic has opened • 1/3 of the doctors in the County participate

13. Goal 3: Every individual within the target population has access to the medical specialists required to maintain good health. • Weak Spot in the plan • Specialists are asked to donate services without charge. • For some, this is a lot to ask • Not enough participating specialists • Working on getting specialty clinics in FQHC’s, etc.

14. Goal 4: Every individual within the target population has access to the diagnostic services required to maintain good health. • All the hospitals, pathologists donate labs, • Radiologists donate imaging

15. Goal 5: Every individual within the target population has access to the hospital services required to maintain good health in a timely manner. • All the hospitals treat Access DuPage patients under their charity care policies • Federation is working with hospitals on Frequent User initiative

16. Goal 6: Every individual within the target population has reasonable access to those prescription medications that are required to maintain good health, and especially those medications that will keep medical conditions from worsening. • Samples • Manufacturer’s Free Drug Programs • 97% Generic Efficiency • Other Strategies

17. Goal 7: An array of essential mental health services is available for those within the target population who need such services. • Circuit Riding Psychiatrist spends time at nonprofit MH agencies, substance abuse agency • FQHC’s – Spanish Speaking MH providers • Interns and Externs at Free Clinic, supervised by large, reputable mental health provider • More to be done

18. Goal 8: Every individual within the target population has reasonable access to the oral health services that are required to maintain good health • Health Department in the lead • Expanded its crisis clinic to include Medicaid • Other strategies for elderly and disabled persons • Newly developed Dental School to open clinic

19. ENABLING SERVICES • Goal 9: Persons within the target population with certain chronic diseases are enrolled in Disease Management programs and making progress in managing those diseases • Access DuPage has NIH funded navigator program for breast and cervical cancer • Exploring wider use of navigators for Frequent Users

20. Goal 10: All health services described in this Health Safety Net Plan are provided in a manner that is linguistically and culturally competent to patients with limited English proficiency (LEP). • Language Access Resource Center trains interpreters, provides interpreters to health and human services agencies • 7 Executive Directors doing plan for their agencies on CLAS • 250 Interpreters trained

21. Goal 11: The effectiveness and efficiency of the entire Health Safety Net is demonstrated by means of a robust system of information retrieval, analysis, and evaluation. • SF-12 Data tracked for many years shows improvement in mental health, stable physical health • Utilization data shows efficient use of system that is low where it should be low (ED use), high where it should be high (Primary care)

22. ORGANIZATION • Goal 12 The coalition of organizations taking accountability for this Health Safety Net Plan is organized and structured in a manner that allows the Health Safety Net Plan to be most successfully implemented • Coalition formed in 2001 stronger than ever • New collaborative efforts forming every year.

23. GARNERING SUPPORT • Goal 13 Obtain all necessary political support to insure the success of the DuPage Health Safety Net Plan • Goal 14 The DuPage Health Safety Net Plan is marketed in a way that insures optimal participation from Coalition partners, and optimal support from key external parties. • Need to continually work on this.

24. FUNDING • Goal 15 The DuPage Health Safety Net Plan is sufficiently well funded to effectively implement all components of the Plan. • FY 2010 Donated Services worth $80 million • 11,000+ persons enrolled

25. Health Reform Impacts • Legal Residents < 130% FPL to Medicaid • Categorical restriction for Medicaid removed • Some employed low wage earners will get coverage at Exchanges • Net effect: Enrollment in Access DuPage will drop somewhat but the need for the program will not go away.