1 / 8

CALGARY CAMBRIDGE MODEL OF THE CONSULTATION

CALGARY CAMBRIDGE MODEL OF THE CONSULTATION. Suzanne Kurtz & Jonathan Silverman. Notes on the second half of their model. Five Sections. Initiating the session. Gathering information. Building relationship. Explanation and planning. Closing the session.

Faraday
Télécharger la présentation

CALGARY CAMBRIDGE MODEL OF THE CONSULTATION

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. CALGARY CAMBRIDGE MODEL OF THE CONSULTATION Suzanne Kurtz & Jonathan Silverman Notes on the second half of their model

  2. Five Sections • Initiating the session. • Gathering information. • Building relationship. • Explanation and planning. • Closing the session.

  3. Explanation and planning-Broken down into four sub-sections; • Providing the correct amount and type of information. • Aiding accurate recall & understanding. • Achieving a shared understanding: incorporating the patient’s perspective. • Planning: shared decision making.

  4. 1.Providing the correct amount and type of information Aims; to give comprehensive and appropriate information for individual patients; to neither restrict or overload • Chunks and checks • Assesses patient’s starting point • Asks patient what other information would be helpful • Gives explanation at appropriate times

  5. 2. Aiding accurate recall and understanding Aims; To make information easier for the patient to remember and understand • Organises explanation. • Uses explicit categorisation or signposting e.g. there are three important things I would like to discuss • Uses repetition and summarising • Clarity • Uses visual methods if appropriate • Checks patients understanding of information given or plans made

  6. 3. Achieving a shared understanding: incorporating the patient’s perspective. Aims; Encourage interaction, incorporate patients perspective, thoughts and feelings. • Relates explanations to patient’s illness framework. • Provides opportunities and encourages patient to contribute • Picks up verbal and non-verbal cues • Elicits patient’s beliefs, reactions and feelings

  7. 4.Planning: shared decision making Aims; Involve patients in decision making if they wish, increase patient understanding and commitment • Shares own thoughts, ideas, dilemmas • Involve patient by making suggestions rather than directives • Encourages patient to contribute their thoughts • Negotiates • Offers choices • Checks with patient

  8. Closing the session • Summarising • Contracting • Safety netting e.g. explains possible outcomes, what to do if plan isn’t working, when and how to seek help • Final checking

More Related