Rely services – Healthcare outsourcing

1. Reliable Fast Accurate Automate Data Entry Services Rely services – Healthcare outsourcing Matthew S. Rosenberg – Director of Sales

2. MARKET TRENDS 1. The end of health insurance as we know it 2. Information everywhere 3. Commoditization of healthcare services 4. Coping with shortages of qualified professionals 5. Worldwide access to the healthcare economy • Source: Dr. Bill Crounse, MD. Microsoft Healthcare Rely services technology group Matthew S. Rosenberg – Director of Sales

3. U.S. Healthcare Spending $ trillions 17.7%GDP 14.1%GDP Source: Centers for Medicare and Medicaid Services (CMS) Rely services technology group Matthew S. Rosenberg – Director of Sales

4. Rely services technology group Matthew S. Rosenberg – Director of Sales

5. Rely services technology group Matthew S. Rosenberg – Director of Sales

6. INDUSTRY AND MARKET DRIVERS “Go Paperless” “Pay for Performance” “Compliance” Electronic Medical/Health Records – EMR/EHR Certification Commission for Healthcare Information Technology - CCHIT Rely services technology group Matthew S. Rosenberg – Director of Sales

7. DOCUMENT IMAGING AND INDEXING Rely services technology group Matthew S. Rosenberg – Director of Sales

8. PAPER INTENSIVE DEPARTMENTS • Admissions • Accounts Payable • Health Information Management • Human Resources • Patient Financial Services • Physician Offices/Clinics • Supply Chain • Legal/Contract Management Front Office Emergency Department Denial Management Cash Posting Outpatient Facilities Ambulatory Services Care Coordination Case Management Pharmacy Surgery Centers Rely services technology group Matthew S. Rosenberg – Director of Sales

9. WHY DOCUMENT IMAGING? Healthcare Infrastructure Patient Value Structured20% Unstructured80% • Unstructured information is growing annually at 36% • Great opportunity to automate capture and processes • Faster processing • Easier collaboration • Quicker retrieval • Better retention Rely services technology group Matthew S. Rosenberg – Director of Sales

10. DOCUMENT IMAGING FOR HEALTHCARE • Identify a suitable solution to achieve maximum efficiency • Facilitate sharing of patient information between departments • Centralize patient documents from core applications • Select a uniform solution that works in all departments • Reduce time and cost of record processing Rely services technology group Matthew S. Rosenberg – Director of Sales

11. Document Imaging in Hospital Environment Human Resources Patient Financial Lab Medical Records Pharmacy Admissions Radiology Accounts Payable Supply Chain Secure Network Infrastructure Document Imaging Data Storage Wide Area Network Insurance - Payer Physician Clinics Distributors Long Term Care Rely services technology group Matthew S. Rosenberg – Director of Sales

12. U.S. Healthcare Spending Issues Email MS Office Standardization- “User Proof?” Device Management? Image Quality- Need “Middleware”? Security?- User authenticity ECM Integration Distributed Capture Info quicker Less process time Improved Customer Satisfaction 1: Many Reduced cost? Mobile devices ContentManagement System Rely services technology group Matthew S. Rosenberg – Director of Sales

13. Rely services technology group Matthew S. Rosenberg – Director of Sales

14. Document Management Solutions Rely services technology group Matthew S. Rosenberg – Director of Sales

15. Fiscal Year 2005 Annual Report • Market Risk • Fiscal Year 2004 Annual Report

16. 1st Year Sales Figures • Market Distribution • Financial Summary • Our perennial 3rd Quarter boost was larger than expected contributing to an exceptionally strong year. Distribution of sales across the geographic markets looks fairly steady. • Our new product line, released this year, is early in its adoption phase. We expect to see substantial revenue contribution from these products over the next two years. Market Summary Analysis

17. Market Share by Division • Organizational Structure • Business Process Model • Summary • This has been a pivotal year for the company in growth, but also development of our infrastructure and business processes. We’ll continue to focus on our internal systems over the next year. • Specific growth areas include Electronics where Contoso has seen as 6.7% increase in market share over the last three years. An area to monitor closely is the Services division where market share has dropped slightly. Business Summary

19. Centralized Distributed Capture Document Management SharePoint MFP Scanner Email Server Connections to workflows and document repository Capture information from any device, anywhere Solution Fax • Rules Based • Centralized Management • Security • Standard Interface • Doc Process Management • ECM Integration LOB Fax & Variable Data Workflows Production Workflows Scan Station Capture Connect Process Rely sERviceS TECHNOLOGY GROUP Matthew S. Rosenberg – Director of Sales

20. Document Imaging For Healthcare • Increased productivity • Increased efficiency • Reduced cost • Increased security and accuracy of Information • Ensured compliance • Improved information sharing & analysis Rely services TECHNOLOGY GROUP Matthew S. Rosenberg – Director of Sales

21. Rely services TECHNOLOGY GROUP Matthew S. Rosenberg – Director of Sales

22. Manual Process Manual File & Retrieve Manual Handling Read & Key – Edit – Correct – Edit - Run Transport – Store – Request – Find - Transport Receive – Sort - Transport AuthenticateValidateManage Recognition Verification Correction Automated Automated Automated Rely services TECHNOLOGY GROUP Matthew S. Rosenberg – Director of Sales

23. Document Management Solutions Send images to: • File • e-mail • Printer • or other desktop applications • Send documents as: • PDF, TIFF, JPEG, RTF and searchable PDF • Assign up to 9 scanning shortcuts Rely services TECHNOLOGY GROUP Matthew S. Rosenberg – Director of Sales

24. Rely services TECHNOLOGY GROUP