e-Learning for the Enterprise: Why Learning Content Management Matters Most

1. Presented at Online Learning 2001 e-Learning for the Enterprise: Why Learning Content Management Matters Most Bryan Chapman e-Learning Analyst Brandon-hall.com

2. “Off-the-Shelf” e-learning Custom e-learning Live, Virtual Classrooms e-assessment Traditional e-learning model Online University Learning Management System Classroom

3. Online University Live, Virtual Classrooms Classroom Emerging Technology - LCMS Learning Management System LCMS Learning Content Management System • Convergence of Knowledge Management and traditional e-learning • Based on learning object model, reusability, and team development

4. Definition • LCMS (èl-see-em-ess): • A multi-user environment where learning developers can create, store, reuse, manage and deliver digital learning content from a central object repository. • Acronym for Learning Content Management System.

5. LCMS vs. LMS

6. LCMS vs. LMS (cont)

7. LCMS - Significant Event Timeline • Circa November 2000 – Formation of the LCMS Vendor Council • Circa February 2001 - The acronym LCMS begins appearing on literature and trade show booths at Training 2001 • April 12, 2001 - Centra acquires MindLever, rebrands the LCMS as “Centra Knowledge Server” • June 4, 2001 – Docent significantly increases its internal content management system functionality and releases it with Docent version 5.0 • June 27, 2001 – Saba acquires Ultris, rebrands as “Saba Content” • July 16, 2001 – KnowledgePlanet acquires Peer3, rebrands as “KnowledgePlanet Content” • September 6, 2001 – Click2Learn releases Aspen Enterprise Learning Platform – converting in-house tool “REDS” to Aspen Content Development Server and acquired Intelliprep to Aspen Learning Experience Server • September 24, 2001 – ThinQ announces that they will “deeply integrate” with Outstart

8. Interoperability with 3rd Party LMS 2 Learning Management System 10 5 2 4 3 LCMS Learning Content Management System 2 3 2 2 29 LCMS Systems

9. Review of LCMS products * Members of the LCMS Vendor Council in blue • Adaptive Learning Framework (ibtraining.com) • Adaptive Tutoring System (Adaptive Tutoring) • Aspen Content Development Server (Click2Learn) • Aspen Content Delivery Server (Click2Learn) • Centra Knowledge Server (Centra) • Docent Outliner/Content Delivery Server (Docent) • ePath Learning (ePath Learning) • Evolution (Outstart) • f(2) (Interactive Media) • iAuthor (NYUOnline) • LEAP Learning Development System (Intellinex) • iPerformance (Online Courseware Factory) • IPRESS/KBRIDGE (KnowledgeXtensions) • Jupiter (Avaltus) • Knowledge Mechanics Studio (Knowledge Mechanics) • Knowledge Pathways (Global Knowledge) • Knowledge Producer (IBM Mindspan Solutions) • Knowledgelinx 2000 (Knowledgelinx) • KnowledgePlanet Content (KnowledgePlanet) • KnowledgeOne Content Manager (LeadingWay Knowledge Systems) • Lightspeed Omnisite (Lightspeed Interactive) • LogicBuilder (LogicBay) • Nogginware (Handshaw, inc.) • SmartBuilder (Suddenly Smart) • SWIFT (Gemini Learning Systems) • Theorix (Theorix) • TopClass (WBT Systems) • Total Knowledge Management (TKM) System (Generation21) • Vitalect (Vitalect) • VuePoint Learning System (VuePoint)

10. “Points of Pain” • Can’t keep pace with the volume of content needed • Inefficiencies of developing content on the desktop • Lack of macro-management of overall development process • Previously created content is difficult to find and use • Need for re-purposing content (multiple, derivative versions) • Content created for one delivery format is not usable in another format • Difficulties of creating adaptive learning using traditional authoring tools • Inconsistencies in delivery standards • Difficulties of frequently changing content • Problems with manually attaching authored content to an LMS

11. Characteristics of an LCMS • Based on a Learning Object Model • Content is reusable across courses, curricula or across the entire enterprise • Content is not tightly bound to a specific template and can be re-deployed in a variety of formats such as e-learning, CD-ROM, print-based learning, PALM, EPSS, etc. • Navigational controls are not hard coded at the content (or page) level • There is a complete separation of content and presentation logic • Content is stored in a central database repository • Content can be represented as XML or is stored as XML • Content can be tagged for advanced searchability (both at the media and the topic level)

12. Characteristics of an LCMS (con’t) • Pre-tests and Post-tests can be automatically aggregated from test questions written for the primary instruction. In addition, the system can delivery the test and prescribe learning based on performance • The system manages the development process by providing some level of workflow tools to manage a multi-developer, team environment. • Version controls and archiving capabilities to store previous versions of content • Advanced searching capabilities across all objects in the repository • Interoperable with 3rd party learning management systems • Includes a delivery engine for serving up content, automatically adding navigation controls, collaboration tools, utilities, and look & feel (skins)

13. \graphics \animations \audio \video Anatomy of an LCMS Content Creation Interfaces Content Assembly Interface (course hierarchy) Database Storage Publish Learning (add navigation controls, etc.) Output Formats D E L I V E R Y E N G I N E M I D D L E W A R E Assemble at runtime Microsoft Word e-Learning Pre-compile Learning Object Repository PowerPoint CD-ROM Output Type? Built-in Authoring Utilities (Browser-Based or Locally Installed Application) Print-based C:\Media Flash (and other 3rd party Authoring tools) PALM (and other mobile devices) HTML Editor Embedded or external EPSS