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Building Power through Expertise, Respect, Resource Control, Authority, and Information

Learn how to build power and influence in organizational communication by promoting expertise, maintaining credibility, building respect, exercising resource control, asserting authority, and sharing information effectively.

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Building Power through Expertise, Respect, Resource Control, Authority, and Information

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Presentation Transcript

  1. CT 310 Organizational Communication Power 2

  2. building power based upon expertise: • promote image of expertise

  3. maintain creditability

  4. act confidently and decisively in a crisis General Patton

  5. keep informed

  6. avoid threatening the self esteem of others

  7. building power based upon respect • learn interpersonal skills • work on building a positive history of interaction • it’s harder to say “no” to someone you like.

  8. resource control - punishment • inform subordinates about rules and penalties • administer consistently and promptly • provide warning

  9. get the facts first • stay calm, avoid appearing hostile • maintain creditability • use appropriate punishments • administer in private

  10. resource control - reward • compliance can be verified • request is feasible • reward is attainable • incentive is attractive

  11. leader is a creditable source of the reward • request is ethical

  12. power based upon authority • make polite requests • make confident requests • make clear requests • make legitimate requests

  13. explain reasons for requests • follow channels • exercise authority regularly • insist upon compliance • be responsive to subordinate concerns

  14. power based upon information • don’t withhold information • don’t manipulate information • share information accurately • share information clearly • make certain information is received

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