Superior Financial Group

1. Superior Financial Group SBA Community Express Loan Program and Online Training

2. Table of Contents • SFG SBA Community Express Loan Program Overview • SFG Online Application Process • SFG Real Time reporting System • How to get started

3. Why Choose SFG? • Online Instant Pre-Qualification SBA CE loans from 5k to 25k • Real-Time reporting of clients funding status • Since 2002 funded over 9000 SBA community express loans between Innovative bank and SFG • Safe and Secure internet security protocol • Receive $100 per funded loan

4. Who is Superior Financial Group (SFG)? • SFG is one of 13 non-Bank licensed SBA Lender SBLC (small business lending company) • Headquartered in Walnut Creek, California • Company started in December 2005 • Combined over 35 years of lending experience to Small Office Home Office businesses.

5. Background • Tim Jochner and Joe Kaplan have started 3 businesses together all catering to Small businesses. • Sold Innovative Merchant Solutions in Oct 2003 to Intuit, Inc “INTU” the makers of QuickBooks and sold Innovative Bank to a private group in Jun 05 respectfully • Bought the Bank of Oakland in 2001 and renamed it Innovative Bank • Started the Innovative Bank SOHO SBA Community Express loan program in 2002 • Became a top five SBA lender in the first 12 months, and funded over 8000 loans • Responsible for 90% of the SBA increase in number of loans during the 02, 03 and 04 fiscal years.

6. Business Practice Awards Arthur Anderson Award - Best Business Practice in Customer Satisfaction1998 Ernst & Young Award - Entrepreneurs of the YearU.S. Chamber of Commerce Award - Blue Chip EnterpriseU.S. Association for Small Business & Entrepreneurships - "Corporate Entrepreneur's of the Year"Entrepreneur Magazine - Ranking of #6 of the Hot 100 U.S. Businesses

7. What is SBA Community Express (CE) • It falls under the SBA 7 (a) program like SBA Express • Technical Assistance by an approved technical assistance provider is required • The lender is allowed to use there own paper-work and credit decision process. • Has an 85% government guarantee

8. SBA Community Express Eligibility Requirements • Must not be a convicted felon • Must not have defaulted on government backed student loans • Must not have defaulted on child support payments • Must not have any IRS judgments or tax liens • Cannot have over 100,000 cash or equivalents

9. SBA Community Express Program • Online Pre-Qualification application • Pre-Qualification in seconds • No Collateral Required • Affordable Monthly Principal and Interest Payments • No Balloon Payments • No Prepayment Penalty • Quick Source For Unsecured Working Capital

10. Superior Financial Group’s Community Express Loan Program • Loan amounts from $5,000 - $25,000 • Interest rate of WSJ Prime Rate + 4.5% • Start up businesses are OK • Most legal, for profit businesses eligible • Most franchises eligible • Establishes credit for your business • Electronic funding into your business checking account – no waiting for a check! • Electronic loan payments from your checking account – no check writing or mailing!

11. Estimated Monthly Payments

12. SFG Pre-Qual application • Go to www.superiorfg.com • On the Top Button Row of the Web-Site select Pre-Qual now • Must Have a User Name and Password to use the system • Online Tutorial is available on the SFG Pre-Qual Screen

13. Select Pre-Qual now to get started

14. Enter your assigned user name and password to get started Click to see video tutorial

15. Enter the clients first and last name here to then click I authorize

16. This is the SBA 1919 form any “yes” questions is an automatic SBA disqualifier

17. Make sure you select your TA office using the down arrow Enter products sold then click on find Industry codes button. This will automatically find the clients industry code. Enter business information

18. Enter Personal Information of the borrower Own or rent their home

19. Pre-Qual’s are only good for 14 days so complete and mail the paperwork ASAP Complete and have the client sign the original paperwork due to SBA rules we still require wet signatures and mail to this address Click on the loan PDF link to download the paperwork

20. Superior Financial Groups Online Real-Time Reporting System • Go to www.superiorfg.com/tap • Review your Clients Status in Real-Time • Detailed Reports on Client Status • Know when clients have been funded • Saves you Time and Money

21. To see your reports type in www.superiorfg.com/tap Use your assigned user name and password

22. The first screen is your general overview Select Loan Apps to get a more detailed reports

23. Click on the Report icon to see action items and client status

24. Status information is where you will find any ACTION items needed to fund your client’s loan, its very important to review this section!

25. How to get Started • Complete and sign a TA agreement with SFG • Submit your SBA TA approval letter with your SFG TA agreement • You will receive a user name and password which will allow you to access the Online reporting system and the pre-quail application • You will also receive a demo link on how to use the Pre-Qual application • Donations are $100 per funded account and are paid monthly

26. Community Express Loan Technical Assistance Provider Plan

27. Table of Contents Community Express Loan Technical Assistance Provider Plan: Borrower’s Process…………. 3 Borrower Completes Technical Assistance Registration…………………4 Technical Assistance Needs Assessment Mockup………………………...5 Technical Assistance Needs Assessment Report and AssociatedOnline Workshop Content Prioritized by Needs…………………….. 6 Online Workshop: Course Features………………………………………….. 7 Online Workshop: Sample Completion Certificate………………………… 8 Community Express Loan Technical Assistance Tracker:Home Page, Counselor View…………………………………………….. 9 Community Express LoanTechnical Assistance Provider Plan: Borrower’s Process with Technical Assistance Tracker: Counselor View…………………………………………………………… 10

28. 7 6 3 4 5a 5b 2 1 Community Express Loan Technical Assistance Provider Plan: Borrower’s Process Complete TechnicalAssistance Needs Assessment Review Technical Assistance Needs Assessment Report Applicant is approved by Superior Financial Group for Community Express Loan Complete Online Registration Choose type of technical assistance Work with Certified Counselor Take Online Workshop OR Complete Action Plan Receive Completion Certificate 28

29. Borrower CompletesTechnical Assistance Registration The purpose of registration is to: • Collect company and industry demographic information • Collect contact information • Set up login and password Borrower’s Assessment and Recommendations are customized to their Business Type.

30. Technical Assistance Needs Assessment Mockup Entire Assessment not shown

31. Technical Assistance Needs Assessment Reportand Associated Online Workshop Content Prioritized by Needs Technical Assistance Needs Report: Borrower is directed to take Online Workshop, starting with content related to greatest needs areas – in this case, Financial Management content. • Displays an overview of borrower’s scores for each category • Indicates areas of greatest technical need 31

32. Online Workshop: Course Features Each Chapter Includes: • Multimedia presentation illustrating key chapter concepts • Table of Contents providing access to: • All course chapters • Business Assessment Center • Course Completion Certificate • Business Assessment • Videos of well-known entrepreneurs discussing chapter topic • Worksheets provided to facilitate implementation of course concepts • Course takes several hours to complete

33. Online Workshop: Sample Completion Certificate

34. Community Express Loan Technical Assistance Tracker:Home Page, Counselor View • Create, edit, and track Action Plan and counseling session notes • Track Client’s progress in Online Workshop • One-click access to: • Client’s completed worksheets • Client’s Technical Assistance Needs Report • Client’s Business Assessment Results from Online Workshop • Ability to set reminders and follow up when due dates are passed

35. 5b 5a 5b 4 3 6 7 2 6 7 1 Community Express Loan Technical Assistance Provider Plan: Borrower’s Process with Technical Assistance Tracker: Counselor View Complete TechnicalAssistance Needs Assessment Review Technical Assistance Needs Assessment Report Applicant is approved by Superior Financial Group for Community Express Loan Complete Online Registration Technical Assistance Tracker: Counselor ViewTracks, audits, and reports on borrower’s activities at key points in the Technical Assistance process Choose type of technical assistance Work with Certified Counselor Take Online Workshop OR 4 Complete Action Plan Receive Completion Certificate 35

36. Superior Financial Group 165 Lennon Lane Ste 101 Walnut Creek, Ca 94598 877-675-0500 toll free 925-296-0500 phone 925-296-0510 fax www.superiorfg.com mermi@superiorfg.com Contact Information