EMOTIONAL INTELLIGENCE

1. EMOTIONAL INTELLIGENCE Leading and Serving with Emotion Intelligence

2. During this session, you will… • …learn about the elements of emotional intelligence. • …learn how they are directly related to skills educators use daily in their jobs, and • …learn how to increase your own EQ. 2005 Paula Nailon

3. Resources: Daniel Goleman, Author • Emotional Intelligence • Working with Emotional Intelligence • Primal Leadership - Realizing the Power of Emotional Intelligence • Paula Nailon, U. of Arizona Rogers College of Law 2005 Paula Nailon

4. The Research: In every field, your EQ (emotional quotient) is 2 times as important as your cognitive abilities. (Goleman, 1998) 2005 Paula Nailon

5. The Research: Almost 90% of success in leadership is attributable to EQ. (Goleman, 1998) 2005 Paula Nailon

6. The Big Picture: Emotional Competencies are: • Independent • Interdependent • Hierarchical 2005 Paula Nailon

7. 25 competencies Divided into 5 dimensions: Personal Competence: • Self Awareness • Self Management • Motivation Social Competence: • Empathy • Social Skills 2005 Paula Nailon

8. Personal Competence • Self-Awareness • Self-Management • Motivation 2005 Paula Nailon

9. Self-Awareness Personal Competence Self-Awareness Emotional Awareness Accurate Self-Assessment Self-Confidence Self-Management Motivation 2005 Paula Nailon

10. Self-Management Personal Competence Self Management Self-Awareness Self ControlEmotional Awareness TrustworthinessSelf-Assessment Conscientiousness Self-Confidence Adaptability InnovationMotivation 2005 Paula Nailon

11. Motivation MotivationSelf-Awareness Achievement DriveEmotional Awareness CommitmentSelf-Assessment InitiativeSelf-Confidence Optimism Self Management Self Control Trustworthiness Conscientiousness Adaptability Innovation 2005 Paula Nailon

12. Social Competence • Empathy • Social Skills 2005 Paula Nailon

13. Empathy Social Competence Empathy Understanding Others Developing Others Service Orientation Leveraging Diversity Political Awareness Social Skills 2005 Paula Nailon

14. Social Skills Social Competence Empathy Social Skills Understand OthersInfluence Developing OthersCommunication Service OrientationConflict Management Leveraging DiversityLeadership Political AwarenessChange Catalyst Building Bonds Collaboration/Cooperation Team Capabilities 2005 Paula Nailon

15. Emotional Intelligence Map Self-AwarenessEmpathy Emotional Awareness Understand Others Accurate Self-Assessment Developing Others Self-Confidence Service Orientation Self ManagementLeveraging Diversity Self Control Political Awareness Trustworthiness Social Skills Conscientiousness Influence AdaptabilityCommunication Innovation Conflict Management Motivation Leadership Achievement Drive Change Catalyst Commitment Building Bonds Initiative Collaboration & Cooperation Optimism Team Capabilities 2005 Paula Nailon

16. How to Increase Your EQ • Conduct a “personal inventory.” • Analyze the setting & identify skills needed. • Enlist trusted friends. • Focus on a few competencies. • Practice, practice, practice. • Be observant and reflective. • Don’t expect immediate results. • Learn from your mistakes. • Acknowledge your successes. 2005 Paula Nailon

17. Self Assessment • The purpose of this self-evaluation is to measure your tendencies and abilities within various areas of emotional intelligence. The Emotional Intelligence Self-Evaluation measures five areas of emotional intelligence including: • Emotional Awareness • Managing One’s Emotions • Self-Motivation • Empathy • Coaching Others’ Emotions (Social Skills)

18. Now Put Your EQ to Use… Read and discuss the scenario assigned to your team. Think and decide how this situation can be resolved. Assign each person on your team a role to play, for example, one teacher, two parents, one student; or teacher, parent, principal and student. • Present your plan to the class in the form of a skit.