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Housing Associations working to prevent homelessness and sustain tenancies

Western Bay RCC Development Day 24 th May 2016. Housing Associations working to prevent homelessness and sustain tenancies. Housing Associations. Family HA. Housing Associations. NPT Homes V2C Family HA Gwalia HA (part of POBL Group) Coastal Housing Linc Cymru Newydd United Welsh.

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Housing Associations working to prevent homelessness and sustain tenancies

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  1. Western Bay RCC Development Day 24th May 2016 Housing Associations working to prevent homelessness and sustain tenancies

  2. Housing Associations • Family HA

  3. Housing Associations • NPT Homes • V2C • Family HA • Gwalia HA (part of POBL Group) • Coastal Housing • Linc Cymru • Newydd • United Welsh

  4. Homelessness Prevention • Sustainable Tenancies • Early Intervention • Community Assets • Local Integrated teams • What matters • Good Life • Strengths • Insight • Move On • Tenancy Sustainability • Employability and Skills • Digital Inclusion • Health and Well being • Partnerships • Nominations • Trigger Points

  5. Early Intervention • Trigger Points • Staff Responsibilities – Protecting People and Properties Initiative • What Matters questions • What does a good life look like? • The Perfect Community • What strengths and interests do people have? • What other assets are available? • Insight Data

  6. Perfect Community • I feel safe in my home & secure in the knowledge that people will be there if I need help • I have friends, good neighbours, and an active social life within and beyond our community • I am supported to live an independent life and my support needs are flexibly met • I feel I am part of a community – making a contribution and being appreciated for it • I live in an attractive, well-maintained environment, appropriate to my needs

  7. Community Teams • Integrated Housing and Support Teams • Estate Rangers and Caretakers • Utilising Community Resources • Linking with Communities First • Local Area Co-ordinators

  8. Sustainable Tenancies • Pre tenancy courses • Bursary Awards • Contractor Work placements • Employment and Training Skills • Volunteering • CV writing and interview skills • Corporate Priority Project

  9. Corporate Priority Project • Universal Credit • Support to new and existing claimants • Query and challenge decisions • DWP/RSL user group • Migration of 4000 NPT Homes tenants onto UC • Rent Arrears Prevention • 3 tier way of prevention – RAG system • Green – regular payers who miss a payment • Amber – irregular payers • Red – court entry cases • Importance of personal contact

  10. Housing • Nominations • Common Housing Registers • Move On • Framework Agreements • Sanctions • Concerns • Deposits and rent in advance • Affordability Assessments • Former tenant arrears/poor credit rating

  11. Community Inclusion • Digital Inclusion • Dedicated staff • Drop in sessions • Financial Inclusion • Debt assistance • Personal Budgeting • Income Maximisation • Benefit Checks • Appeals • Health and Well Being • Mediation • Counselling

  12. Partnerships • Support Providers • Supported Accommodation • Shelter • CAB • Temporary Accommodation • Forums and Meetings • Support Services working within Housing Options teams • Support worker based within private rented sector access team

  13. Evictions – Coastal Data • 2015/16 • 553 end of tenancies • 26 Evictions • 4.7% of all voids • 2014/15 • 405 end of tenancies • 21 Evictions • 5.2% of all voids • Approximately 1 in 20 tenancies ended in eviction

  14. Case Studies – NPT Homes • Clare Way

  15. Contact Details & any ?'s • www.coastalhousing.co.uk • david.tovey@coastalhousing.co.uk • 01792 619310 • 07794214525

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