1 / 17

Chapter 2 Taking Charge of Your Health Lesson 4 Managing Consumer Problems

Chapter 2 Taking Charge of Your Health Lesson 4 Managing Consumer Problems. Resolving Consumer Problems. Take action to correct consumer problems. Resolving Consumer Problems. When shopping for a product:. If the product has a warranty, make sure you receive it and understand it.

catherinesilva
Télécharger la présentation

Chapter 2 Taking Charge of Your Health Lesson 4 Managing Consumer Problems

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Chapter 2 Taking Charge of Your Health Lesson 4 Managing Consumer Problems

  2. Resolving Consumer Problems Take action to correct consumer problems.

  3. Resolving Consumer Problems When shopping for a product: If the product has a warranty, make sure you receive it and understand it. If the product comes with instructions, read and follow them carefully.

  4. Resolving Consumer Problems • Most products have

  5. Resolving Consumer Problems If you are using the product correctly and it isn’t working the way you expected: Put the product back in its original packaging, and follow the manufacturer’s return instructions. Date your letter and keep a copy, along with the shipping receipt.

  6. Resolving Consumer Problems • If you are not satisfied with the response to your efforts, ask for help from one of the following organizations: The Better Business Bureau

  7. Resolving Consumer Problems • Consumer organizations are also called consumer advocates. Consumer advocates

  8. Resolving Consumer Problems • Occasionally, health care professionals can be guilty of malpractice. Malpractice

  9. Resolving Consumer Problems • If you experience a serious problem with a health care professional,

  10. Health Fraud Protect yourself from health fraud.

  11. Health Fraud • Health fraud is often called quackery. Health fraud The sale of worthless products or services that claim to prevent disease or cure other health problems

  12. Health Fraud • You can consult a registered pharmacist if you have questions about

  13. Health Fraud • Look out for claims like the following: Secret Formula! Offer Expires Soon!

  14. Health Fraud • To protect yourself from health fraud, you can:

  15. After You ReadReviewing Facts and Vocabulary • How do consumer advocates help you to be a better health consumer?

  16. After You ReadReviewing Facts and Vocabulary • What is malpractice?

  17. After You ReadReviewing Facts and Vocabulary • Define health fraud.

More Related