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The Scoop

Session Number 1 General Session – Solution Center Update Mike Reid – Director, CCC Solutoin Center. The Scoop. Organizational Update CALB/CALB HR Support Getting YOU Involved Product Calendar. C3SC - A Year of Change. Increased staff size HR/Finance Primary Consultant

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The Scoop

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  1. Session Number 1General Session – Solution Center UpdateMike Reid – Director, CCC Solutoin Center

  2. The Scoop • Organizational Update • CALB/CALB HR Support • Getting YOU Involved • Product Calendar

  3. C3SC - A Year of Change • Increased staff size • HR/Finance Primary Consultant • 2 additional developers • Transitioned from contract to SunGard development resources

  4. The Expanded C3SC Team Developers Functional Consultants Chris Leuer - Lead TJ Baugus – Student Noor Ahmed Jan Wilder – HR/Finance Venkata Krishna Nevil Palayur Anshu Sayal Mihir Vipura

  5. The Effects of Change • 12.5 hours time difference • New Banner developers • We all speak English but do we speak the same language? • Cultural learning • Ability to leverage resources

  6. Immediate Benefit • Assumed responsibility for HR MIS and STRS/PERS reporting • Released CALB HR 7.2 • CALB HR 8.0 10/31/09 • HR Focus Group working on PERS reporting changes

  7. CALB/CALB HR Support • Banner 7 support extended through April 2011 • CALB / CALB HR 7 – same timeline • Maintenance only • Regulatory updates to existing functionality • Support baseline required releases • NO NEW FEATURES

  8. CALB/CALB HR Support • Multiple version support • CALB 7 and CALB 8 • CALB HR 7 and CALB HR 8 • REPT 7 and REPT 8 • PLEASE – UPGRADE to Banner/CALB 8 as soon as it is convenient!

  9. CALB/CALB HR Support • Actionline – First line support for all C3SC modules • Professional Services Consultants

  10. Your Role in C3SC Development • CCB – Project priority recommendations • Focus Groups - Expanded Role • Feature requirements • Monthly review of deliverables • Client testing • Looking from the outside in...

  11. Planned Releases 2009 • CALB 8.2 – October 31, 2009 • Support for Banner 8.2 • CALB HR 8.0 – October 31, 2009 • Support for Banner 8.2 • STRS classification changes • HR MIS update (new ethnicity) • CALB 7.8 – December 31, 2009 • Support for Banner 7.6 • BOGW dependency update

  12. Planned Releases 2010 • CALB 8.3 – Q1 2010 • Support for Banner 8.3 • Instructor Drop Roster • BOGW enhancements • CALB HR 8.1 – Q1 2010 • Support for Banner 8.3 • New PERS reporting requirements

  13. Planned Releases 2010 • CALB 8.4 – Q3 2010 • Support for Banner 8.x • New student and BOGW features to be determined • CALB HR 8.2 – Q3 2010 • Support for Banner 8.x • New HR features to be determined

  14. The End To print this presentation:UDC Support Center FAQ 1-7RHNO3 Customer Support Center website:http://connect.sungardhe.com

  15. Session Number 1General Session – Solution Center UpdateMike Reid – Director, CCC Solutoin Center

  16. The Scoop • Organizational Update • CALB/CALB HR Support • Getting you Involved • Product Calendar

  17. TJ Baugus

  18. Jan Wilder

  19. Chris Leuer

  20. Noor Ahmed

  21. Venkata Krishna

  22. Nevil Palayur

  23. Anshu Sayal

  24. Mihir Vipura

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