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Are We Making Progress? Comparison Scores 2004 - 2007

Are We Making Progress? Comparison Scores 2004 - 2007. Rockbridge Area Community Services August 2007 All Staff. Return Rates 2004 - 2007. 2004 Management Team/Leadership Team n=21 100% return rate 2005 Management Team/Leadership Team n=20 95% return rate 2006

malcolm-gamble
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Are We Making Progress? Comparison Scores 2004 - 2007

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  1. Are We Making Progress?Comparison Scores 2004 - 2007 Rockbridge Area Community Services August 2007 All Staff

  2. Return Rates 2004 - 2007 • 2004 • Management Team/Leadership Team • n=21 • 100% return rate • 2005 • Management Team/Leadership Team • n=20 • 95% return rate • 2006 • Management Team/Leadership Team • n=21 • 100% return rate

  3. Return Rates 2004 - 2007 • 2007 • Management Team/Leadership Team • n=25 • 84% return rate

  4. Return Rates 2004 - 2007 • 2004 • Employees • n=53 • 46% return rate • 2005 • Employees • n=68 • 47% return rate • 2006 • Employees • n=51 • 45% return rate

  5. Return Rates 2004 - 2007 • 2007 • Employees • n=105 • 63% return rate

  6. Category 1: Leadership1a. Our employees know our organization’s mission (what we are trying to accomplish)2004 n=21/2005 n=20/2006 n=21/2007=21

  7. Category 1: Leadership1a. I know my organization’s mission (what it is tryingto accomplish)2004 n=53/2005 n=68/2006 n=51/2007 n=66

  8. Category 1: Leadership1b. Our senior leadership team uses our organization’svalues to guide our organization and employees2004 n=21/2005 n=20/2006 n=21/2007 n=21

  9. Category 1: Leadership1b. My senior leaders use our organization’svalues to guide our organization 2004 n=53/2005 n=68/2006 n=51/2007 n=66

  10. Category 1: Leadership1c. Our leadership team creates a work environment that helps our employees do their jobs 2004 n=21/2005 n=20/2006 n=21/2007 n=21

  11. Category 1: Leadership1c. My senior leaders create a work environment that helps me do my job 2004 n=53/2005 n=68/2006 n=512007 n=66

  12. Category 1: Leadership1d. Our leadership team shares information about the organization 2004 n=21/2005 n=20/2006 n=21/2007 n=21

  13. Category 1: Leadership1d. My organization’s leaders share information about the organization 2004 n=53/2005 n=68/2006 n=51/2007 n=66

  14. Category 1: Leadership1e. Our leadership team encourages learningthat will help all our employees advance in their careers 2004 n=21/2005 n=20/2006 n=21/2007 n=21

  15. Category 1: Leadership1e. My senior leaders encourage learningthat will help me advance in my career 2004 n=53/2005 n=68/2006 n=51/2007 n=66

  16. Category 1: Leadership1f. Our leadership team lets our employees know what we think is most important 2004 n=21/2005 n=20/2006 n=21/2007 n=21

  17. Category 1: Leadership1f. My organization lets me know whatit thinks is most important 2004 n=53/2005 n=68/2006 n=51/2007 n=66

  18. Category 1: Leadership1g. Our leadership team asks employees what they think2004 n=21/2005 n=20/2006 n=21/2007 n=21

  19. Category 1: Leadership1g. My organization asks what I think 2004 n=53/2005 n=68/2006 n=51/2007 n=66

  20. Category 2: Strategic Planning2a. As our leadership team plans for the future, we ask our employees for their ideas 2004 n=21/2005 n=20/2006 n=21/2007 n=21

  21. Category 2: Strategic Planning2a. As it plans for the future, my organization asks for my ideas2004 n=53/2005 n=68/2006 n=51/2007 n=66

  22. Category 2: Strategic Planning2b. Our employees know the parts of our organization’s plansthat will affect them and their work2004 n=21/2005 n=20/2006 n=21/2007 n=21

  23. Category 2: Strategic Planning2b. I know the parts of my organization’s plans that will affect me and my work2004 n=53/2005 n=68/2006 n=51/2007 n=66

  24. Category 2: Strategic Planning2c. Our employees know how to tell if they are makingprogress on their work group’s part of the plan2004 n=21/2005 n=20/2006 n=21/2007 n=21

  25. Category 2: Strategic Planning2c. I know how to tell if we are making progress on mywork group’s part of the plan2004 n=53/2005 n=68/2006 n=51/2007 n=66

  26. Category 3: Customer and Market Focus3a. Our employees know who their most important customers are2004 n=21/2005 n=20/2006 n=21/2007 n=21

  27. Category 3: Customer and Market Focus3a. I know who my most important customers are2004 n=53/2005 n=68/2006 n=51/2007 n=66

  28. Category 3: Customer and Market Focus3b. Our employees keep in touch with their customers2004 n=21/2005 n=20/2006 n=21/2007 n=21

  29. Category 3: Customer and Market Focus3b. I keep in touch with my customers2004 n=53/2005 n=68/2006 n=51/2007 n=66

  30. Category 3: Customer and Market Focus3c. Their customers tell our employees what they need and want2004 n=21/2005 n=20/2006 n=21/2007 n=21

  31. Category 3: Customer and Market Focus3c. My customers tell me what they need and want2004 n=53/2005 n=68/2006 n=51/2007 n=66

  32. Category 3: Customer and Market Focus3d. Our employees ask if their customers are satisfied ordissatisfied with their work 2004 n=21/2005 n=20/2006 n=21/2007 n=21

  33. Category 3: Customer and Market Focus3d. I ask if my customers are satisfied or dissatisfied with my work 2004 n=53/2005 n=68/2006 n=51/2007 n=66

  34. Category 3: Customer and Market Focus3e. Our employees are allowed to make decisions to solveproblems for their customers2004 n=21/2005 n=20/2006 n=21/2007 n=21

  35. Category 3: Customer and Market Focus3e. I am allowed to make decisions to solve problems for my customers2004 n=53/2005 n=68/2006 n=51/2007 n=66

  36. Category 4: Measurement, Analysis & Knowledge Management4a. Our employees know how to measure the quality of their work2004 n=21/2005 n=20/2006 n=21/2007 n=21

  37. Category 4: Measurement, Analysis & Knowledge Management4a. I know how to measure the quality of my work2004 n=53/2005 n=68/2006 n=51/2007 n=66

  38. Category 4: Measurement, Analysis & Knowledge Management4b. Our employees know how to analyze (review) the quality of their work to see if changes are needed 2004 n=21/2005 n=20/2006 n=21/2007 n=21

  39. Category 4: Measurement, Analysis & Knowledge Management4b. I know how to analyze (review) the quality of my work to see if changes are needed 2004 n=53/2005 n=68/2006 n=51/2007 n=66

  40. Category 4: Measurement, Analysis & Knowledge Management4c. Our employees use these analyses for making decisionsabout their work2004 n=21/2005 n=20/2006 n=21/2007 n=21

  41. Category 4: Measurement, Analysis & Knowledge Management4c. I use these analyses for making decisions about my work2004 n=53/2005 n=68/2006 n=51/2007 n=66

  42. Category 4: Measurement, Analysis & Knowledge Management4d. Our employees know how the measures they use in their work fit into our organization’s overall measures of improvement2004 n=21/2005 n=20/2006 n=21/2007 n=21

  43. Category 4: Measurement, Analysis & Knowledge Management4d. I know how the measures I use in my work fit into the organization’s overall measures of improvement2004 n=53/2005 n=68/2006 n=51/2007 n=66

  44. Category 4: Measurement, Analysis & Knowledge Management4e. Our employees get all the important informationthey need to do their work2004 n=21/2005 n=20/2006 n=21/2007 n=21

  45. Category 4: Measurement, Analysis & Knowledge Management4e. I get all the important information I need to do my work2004 n=53/2005 n=68/2006 n=51/2007 n=66

  46. Category 4: Measurement, Analysis & Knowledge Management4f. Our employees get the information they need to know how our organization is doing2004 n=21/2005 n=20/2006 n=21/2007 n=21

  47. Category 4: Measurement, Analysis & Knowledge Management4f. I get the information I need to know about how my organization is doing2004 n=53/2005 n=68/2006 n=51/2007 n=66

  48. Category 5: Human Resource Focus5a. Our employees can make changes that will improve their work2004 n=21/2005 n=20/2006 n=21/2007 n=21

  49. Category 5: Human Resource Focus5a. I can make changes that will improve my work2004 n=53/2005 n=68/2006 n=51/2007 n=66

  50. Category 5: Human Resource Focus5b. Our employees cooperate and work as a team2004 n=21/2005 n=20/2006 n=21/2007 n=21

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