Organizational Development

1. Organizational Development • behavioral science discipline that provides a set of methodologies for systematically developing high‑performing organizations • Diagnosing Organization, Groups, and Jobs • Planning and Implementing Change • Individual, Interpersonal, Group, and Organizational Process Interventions • HRM Interventions • Strategic Interventions • Organizational Structure Interventions • Leading and Managing Change • Evaluating and Institutionalizing Change

2. OD Techniques to Promote Change Sensitivity training: group members, aided by a facilitator, learn how others perceive them and may learn how to deal more sensitively with others Process consultation: OD technique in which facilitator works closely with manager on the job to help manager improve interactions with other group members Team building: OD technique in which facilitator first observes interactions of group members and then helps them become aware of ways to improve their work interactions

3. OD Techniques to Promote Change Intergroup training: OD technique that uses team building to improve work interactions of different functions or divisions Organizational mirroring: OD technique in which facilitator helps two interdependent groups explore their perceptions and relations in order to improve their work interactions

4. OD Techniques to Promote Change Organizational confrontation meeting: OD technique that brings together all managers of an organization to confront issue of whether organization is effectively meeting its goals