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Guardianship and Conservatorship Complaint Process

Guardianship and Conservatorship Complaint Process. Nanci Thaemert Idaho Supreme Court Guardianship and Conservatorship Manager (208) 947-7458; nthaemert@idcourts.net. Purpose and Goal. Purpose:

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Guardianship and Conservatorship Complaint Process

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  1. Guardianship and Conservatorship Complaint Process Nanci Thaemert Idaho Supreme Court Guardianship and Conservatorship Manager (208) 947-7458; nthaemert@idcourts.net

  2. Purpose and Goal Purpose: Provide a standardized procedure for complaints against guardians or conservators appointed by the court. Goal: To protect the health, safety or assets of a person under guardianship or conservatorship and to streamline a process to get concerns addressed.

  3. Idaho Court Administrative Rule 54.1 The court can review communication from the public which might be considered ex parte: 1) To carry out the court’s oversight role in guardianship/conservatorship cases; and 2) When the communication is about the statutory responsibilities of a guardian or conservator.

  4. CLERK PROCEDURES Receiving Complaints • No in-person or telephonic complaints. • Direct the public to the location of the form and the mailing address: http://www.isc.idaho.gov/guardianship/complaintprocess • Recommend one individual in each county assigned to process complaints.

  5. CLERK PROCEDURES Processing Complaints • File stamp and enter documents in ROA • 3 working days to send a notice letter of receipt to the complainant and the GAL if one is appointed • If complete, send to assigned magistrate judge for review • If form is incomplete, mail the standardized letter to the complainant explaining the form is incomplete and include a blank form

  6. CLERK PROCEDURES Processing Complaints con’t • Within 10 working days the magistrate judge can: • Order a hearing or additional reports; • Appoint a GAL; • Refer to a court visitor, attorney or appointed GAL; • Refer to agency; and/or • Decline to take further action. • Within 3 working days the clerk will send a standardized letter of action taken.

  7. Questions?

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