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Financial,

FACS. Group Inc. Financial,. Administrative, and. Credit Services. Welcome. Stan Lucas 1998 David McMurry 2000. FACS Mission. Demonstrating excellence in our operating results , administrative processes, and personal performances.

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Financial,

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  1. FACS Group Inc. Financial, Administrative, and Credit Services

  2. Welcome Stan Lucas 1998 David McMurry 2000

  3. FACS Mission • Demonstrating excellence in our operating results, administrative processes, and personal performances. • Providing superior customer service to our credit, business, and employee customers. • Developing a corporate culture that is so positive and motivating that it provides the company with a competitive advantage.

  4. The Company

  5. Who is Federated? • Named to Fortune’s Global 500 List • 1830 Shillito’s founded in Cincinnati • 1851 Lazarus founded in Columbus, OH • 1929 Federated Department Stores, Inc. • Total Department Stores 461 • Total Employees 115,000 • Total Sales $15.7 billion • Net Income $604 million • Operating States 34 + Guam & Puerto Rico

  6. Federated Divisions & Brands • 13 Retail Divisions and Support Operations • 9 Exclusive Brands

  7. Macy’s East Macy’s West Bloomingdale’s The Bon Marche’ Burdines Rich’s / Lazarus/Goldsmith’s Specialty Stores Bloomingdale’s/Macy*s by Mail macys.com/bloomingdales.com Corporate Office Federated Merchandising Federated Product Development Federated Logistics Federated Systems Group FACS Federated Department Stores Inc. Support Divisions Merchandising Divisions

  8. Capital Plan2001-2003

  9. Who is the FACS Group?

  10. The FACS Group... • Located in Mason, Ohio- a suburb of Cincinnati, Ohio • Established in 1989 • Provides proprietary credit and administrative services for Federated Department Stores, as well as, outside companies • Third largest contributor of operating income for Federated Department Stores

  11. FACS Locations ... Cincinnati, OH. Tempe, AZ. Clearwater, FL.

  12. 2001 FACS Functional Chart FACS Financial Administrative Credit Services

  13. Financial, Administrative and Credit Services(FACS)

  14. Financial, Administrative and Credit Services(FACS)

  15. Financial, Administrative and Credit Services(FACS)

  16. The Executive Development Program

  17. Executive Development Program Requirements • Strong Leadership Abilities • Excellent Interpersonal Skills • All Majors • May/June 2003 Graduates • We’re looking for Future Leaders of the Company

  18. Executive Development Program • 1st Rotation lasting 8 months • Job Shadowing • FACS Academy Classroom Training • FACS Academy Cross Training • Executive Board Presentation • 2 Future Rotations lasting 12 months ...Skills learned with each assignment are reinforced and strengthened throughout your career at FACS.

  19. Executive Career Path • You start your career as an executive with FACS!!! CEO Vice President Director EDP Manager Manager Lead Associate Associate

  20. Executive Development Program Training Features: • On-the-Job Training • FACS Academy Classroom Training • FACS Academy Cross Training • Board Presentation

  21. FACS Academy Training • Supervisory Skills • Diversity Awareness • Effective Interviewing Techniques • Communication Skills • Expense Administration • Preventing Sexual Harassment • Time Management • Performance Appraisals • Employment Law • Associate Motivation

  22. FACS Corporate Culture • Open Door Policy • Casual yet Professional Environment • State-of-the-Art Facility • Industry Leader

  23. FACS Culture in Action • People Development • Quarterly Review Program • Mentor Program • Fun • 70 Associate Events • FACS Softball Diamond • FACS Outdoor Volleyball Court

  24. FACS Partners In Time • Federated award winning program established in 1989 • FACS, as well as all Federated stores and support divisions participates • In 2001, over 115,800 hours have been donated in services to the community

  25. Federated’s Core Charities • United Way • In 2001, Federated and it’s employees contributed more than 13.1 million to United Way local campaigns • Habitat for Humanity • Bag Hunger food drive (in 2002 Federated collected over 1.5 million tons of food) • Passport Fund (established in ’97 to support AIDS-related organizations in the Macy’s markets) • Others: • Coat, food and personal items drives • Clean-up and renovation efforts throughout the community Over $15 Million were donated to charities last year!!!

  26. Hallway Golf M.S. Walk Blood Drive Pizza Day Fitness Days FACS Birthday Celebration Softball League Golf League Volley Ball League Brown Bag Lunch Forums Bowling League Company Picnic Decorating Contest United Way Activities Karaoke Contest Halloween Contest Holiday Choir FACS Pep Band Picnic on the Patio Activity Fairs FACS Activities

  27. FACS Associate Demographics AGE Average Age 37 Years under 20 years 7% 20-29 years 37% 30-39 years 21% over 40 years 35%

  28. FACS Levels and Population Total Exempt 380 • Chairman/CEO 1 • President 1 • Sr. Vice President 4 • Vice President 14 • Managing Director 9 • Director 55 • Manager 296 Total Non- Exempt 3,729 • Lead Associate 660 • Associate 3,069 Total Population 4,109

  29. THIS IS WHY YOU WENT TO COLLEGE! • Retailing – a large and growing industry • A fun, exciting and fast-paced workplace • Abundant opportunity and rapid advancement • Federated as an industry leader and innovator • WWW.RETAILOLOGY.COM

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