Slides at … tompeters

1. Tom Peters’ Re-Imagine!Business Excellence in a Disruptive AgeManama/ Kingdom of Bahrain/ 14April2004

2. “In Tom’s world, it’s always better to try a swan dive and deliver a colossal belly flop than to step timidly off the board while holding your nose.”—Fast Company /October2003

3. Slides at …tompeters.com

4. I. NEW BUSINESS. NEW CONTEXT.

5. All Bets Are Off.

6. “Uncertainty is the only thing to be sure of.”—Anthony Muh, head of investment in Asia, Citigroup Asset Management

7. Jobs TechnologyGlobalizationSecurity

8. JobsNew TechnologyGlobalizationSecurity

9. “14MILLION service jobs are in danger of being shipped overseas”—The Dobbs Report/USN&WR/11.03/re new UCB study

10. “Income Confers No Immunity as Jobs Migrate”—Headline/USA Today/02.04

11. “One Singaporean workercosts as much as …3 … in Malaysia 8 … in Thailand 13 … in China 18 … in India.”Source: The Straits Times/08.18.03

12. “The proper role of a healthily functioning economy is to destroy jobs and to put labor to use elsewhere. Despite this truth, layoffs and firings will always sting, as if the invisible hand of free enterprise has slapped workers in the face.” —Joseph Schumpeter

13. “There is no job that is America’s God-given right anymore.”—Carly Fiorina/ HP/ 01.08.2004

14. “WHAT ARE PEOPLE GOING TO DO WITH THEMSELVES?”—Headline/ Fortune/ 11.03 (“We should finally admit that we do not and cannot know, and regard that fact with serenity rather than anxiety.”)

15. JobsTechnologyGlobalizationSecurity

16. <1000A.D.: paradigm shift: 1000s of years1000: 100 years for paradigm shift1800s: > prior 900 years1900s: 1st 20 years > 1800s2000: 10 years for paradigm shift21st century: 1000Xtech change than 20th century (“the ‘Singularity,’ a merger between humans and computers that is so rapid and profound it represents a rupture in the fabric of human history”)Ray Kurzweil

17. E.g. …Jeff Immelt: 75% of “admin, back room, finance” “digitalized” in 3 years.Source: BW (01.28.02)

18. “I genuinely believe we are living through the greatest intellectual moment in history.”Matt Ridley, Genome

19. “A California biotechnology company has put the entire sequence of the human genome on a single chip, allowing researchers to conduct a single experiment on the complex relationships between the 30,000 genes that make up a human being.”—Financial Times/10.03.2003

20. JobsTechnologyGlobalizationSecurity

21. “Asia’s rise is the economic event of our age. Should it proceed as it has over the last few decades, it will bring the two centuries of global domination by Europe and, subsequently, its giant North American offshoot to an end.” —Financial Times (09.22.2003)

22. “The world has arrived at a rare strategic inflection point where nearly half its population—living in China, India and Russia—have been integrated into the global market economy, many of them highly educated workers, who can do just about any job in the world.We’re talking about three billion people.”—Craig Barrett/Intel/01.08.2004

23. China Roars!

24. 1990-2003: Exports 8X ($380B); 6% global exports 2003 vs. 3.9% 2000; 16% of Total Global Growth in 2002.Source: “China Takes Off”, David Hale & Lyric Hughes Hale/Foreign Affairs/Nov-Dec2003

25. 1998-2003: 45,000,000 layoffs in state sector; offset by $450B in foreign investment; foreign companies account for 50+% of exports vs. 31% in Mexico, 15% in Korea.Source: “China Takes Off”, David Hale & Lyric Hughes Hale/Foreign Affairs/Nov-Dec2003

26. 50% of output from private firms, 37% from state-owned firms; 80% of workforce (incl. rural) now in private employ.Source: “China Takes Off”, David Hale & Lyric Hughes Hale/Foreign Affairs/Nov-Dec2003

27. 200 cities with >1,000,000 population.Source: “China Takes Off”, David Hale & Lyric Hughes Hale/Foreign Affairs/Nov-Dec2003

28. 397,000,000 fixed phone lines = 90X since 1989.Source: “China Takes Off”, David Hale & Lyric Hughes Hale/Foreign Affairs/Nov-Dec2003

29. 2003: China-Hong Kong leading producer in 8 of 12 key consumer electronic product areas (>50%: DVDs, digital cameras; >33.33%: DVD-ROM drives, personal desktop and notebook computers; >25% mobile phones, color TVs, PDAs, car stereos).Source: “China Takes Off,” David Hale & Lyric Hughes Hale/Foreign Affairs/Nov-Dec2003

30. “Going Global: Flush with billions in foreign reserves, China is embarking on a buying spree”—Cover/ Newsweek/ 03.01.04/ on China’s aggressive offshore acquisition activity (buying brands, technology, etc.)

31. World economic output: U.S.A., 21%; EU, 16%; China, 13% (2X since1991)Source: New York Times/12.14.2003

32. “With a Small Car, India Takes Big Step Onto Global Stage”—Headline, p. 1, WSJ, 02.05.2004

33. Indian GDP/1990-2002: Ag, 34% to 21%; services, 40% to 56%Source: The Economist/02.04

34. Level 5 (top) ranking/Carnegie Mellon Software Engineering Institute: 35 of 70 companies in world are from IndiaSource: Wired/02.04

35. “CLONING COLLEGE: South Korea’s biomedical researchers, unhampered by politics, do world-class research on the cheap”—Headline, Newsweek/03.01.04

36. JobsTechnologyGlobalizationSecurity

37. “This is a dangerous world and it is going to become more dangerous.”“We may not be interested in chaos, but chaos is interested in us.”Source: Robert Cooper, The Breaking of Nations: Order and Chaos in the Twenty-first Century

38. All Bets Are Off!

39. “There will be more confusion in the business world in the next decadethan in any decade in history. And the current pace of change will only accelerate.”Steve Case

40. It is the foremost task—and responsibility—of our generation to re-imagine our enterprises, private and public.—from the Foreword, Re-imagine

41. “How we feel about the evolving future tells us who we are as individuals and as a civilization: Do we search for stasis—a regulated, engineered world? Or do we embrace dynamism—a world of constant creation, discovery and competition? Do we value stability and control? Or evolution and learning? Do we think that progress requires a central blueprint? Or do we see it as a decentralized, evolutionary process? Do we see mistakes as permanent disasters? Or the correctable byproducts of experimentation? Do we crave predictability? Or relish surprise? These two poles, stasis and dynamism, increasingly define our political, intellectual and cultural landscape.” —Virginia Postrel, The Future and Its Enemies

42. Age of AgricultureIndustrial AgeAge of Information IntensificationAge of Creation IntensificationSource: Murikami Teruyasu, Nomura Research Institute

43. “The Creative Class derives its identity from its members’ roles as purveyors of creativity. Because creativity is the driving force of economic growth, in terms of influence the Creative Class has become the dominant class in society.” —Richard Florida, The Rise of the Creative Class (38M, 30%)

44. “Let’s compete—by training the best workers, investing in R & D, erecting the best infrastructure and building an education system that graduates students who rank with the worlds best. Our goal is to be competitive with the best so we both win and create jobs.” —Craig Barrett (Time/03.01.04)

45. The Winning Edge: Peters’ Big61. Research-Innovation2. Entrepreneurial Attitude & Support (Especially from Capital Markets)3. Creative (“Obstreperous”) Education4. Free Trade-Open Markets5. Individual Self-reliance (& Supports Therefore)6. Cutting-edge Infrastructure

46. How Nations Become Wealthy1. Property rights 2. Scientific rationalism 3. Capital markets 4. Fast and efficient communications and transportationSource: The Birth of Plenty: How the Prosperity of the Modern World Was Created

47. 2. The Destruction Imperative.

48. “It is generally much easier to kill an organization than change it substantially.” Kevin Kelly, Out of Control

49. C.E.O.to C.D.O.

50. “Wealth in this new regime flows directly from innovation, not optimization. That is, wealth is not gained by perfecting the known, but by imperfectly seizing the unknown.”Kevin Kelly, New Rules for the New Economy