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Online Reviews Are Dictating Terms

From students to professors, mechanic to IT professionals, from pilots to drivers, all trust online reviews about anything from their soaps to suitcases, schools to universities, and from videogames to the movies. Read more.

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Online Reviews Are Dictating Terms

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  1. Blog1:Ratingface.com ONLINE REVIEWS ARE DICTATING TERMS Suppose you want to buy a shoe or want to watch a movie with your friend tonight, what exactly your will do? No answer? You will read their reviews; yes, you will first read their reviews on an online website and based on your collective information, you will prepare your plan to purchase your shoe or to watch the movie. Actually, it has become the most vigorously popular trend amongst people all across the world due to the emergence of the social media and online communication channels. People trust online reviews It has been observed that people trust online reviews when they take purchasing decisions. Actually, people always want to read the reviews from the customers who have already used it or using it currently. It will not only provide them complete peace of mind, but also develop a sort of confidence in them regarding a specific product or service. Online reviews are in the burning trend From students to professors, mechanic to IT professionals, from pilots to drivers, all trust online reviews about anything from their soaps to suitcases, schools to universities, and from videogames to the movies. This shows that online reviews are in the burning trend; people share, talk, comment and provide their reviews on the products or services. They want to make other people aware and save them from the fake things. This has empowered them and twisted the whole paradigm of business marketing. Online reviews can attract or divert customers Today, online reviews have the ability to attract or divert any customers; they are influential and can impact buying decisions of the customers. People share their stories, express their feelings and spread awareness by using online review websites. They share both bad and good experiences about a product or service and spread stories about customer service experiences. Key takeaways & supporting statistics 88% have been influenced by an online customer service review when making a buying decision. 95% share bad experiences and 87% share good experiences with others.

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