'Service firms' diaporamas de présentation

Building Blocks of Managerial Accounting

Building Blocks of Managerial Accounting. Chapter 2. Learning Objective 1. Distinguish among service, merchandising, and manufacturing companies. Three Types of Companies. Service Merchandisers Manufacturers. Service Companies.

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The measurement of Innovation

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Chapter 15 Designing and Managing Services by

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FM : Anis Gunawan,MM anisg@pmbs.ac.id

Welcome to Service Management Role of Services in an Economy. FM : Anis Gunawan,MM anisg@pmbs.ac.id. James Fitzsimmons Seay Professor of Business Emeritus University of Texas at Austin. Service Definitions. Orlando. Services are deeds, processes, and performances.

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New Service Development: Initiation Strategies

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Branding the Company

Branding the Company. Maximize Marketing Potential. Arun Kottolli. Corporate Brands. IBM, Citibank, Federal Express, UPS etc. These are examples of excellent Corporate Brands, company name is the Brand

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Correlation Risk in the Post-Enron World

Correlation Risk in the Post-Enron World . Professional Liability ExecuSummit September 21, 2004 Chris Duca Navigators Pro September 21, 2004 New York. Large Growing Marketplace. 621,000 Private Firms w/ > 20 Employees 12,000 Publicly Traded Corporations

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Chapter 3 Service Strategy

Chapter 3 Service Strategy. Learning Objectives. 1. Formulate a strategic service vision. 2. Competitive environment of services. 3. Three generic service strategies. 4. Service purchase decision. 5. Competitive role of information. 6. Using Information to Categorize Customers

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Service Management Ch. 1, Role of Services in an Economy

Service Management Ch. 1, Role of Services in an Economy. Learning Objectives. 1. Central role of services in an economy. 2. Evolution of an economy from an agrarian society to a service society. 3. Features of preindustrial, industrial, and postindustrial societies.

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Chapter 2

Chapter 2. Job Order Costing. Learning Objective 2-1. Describe the key differences between job order costing and process costing. Job Order versus Process Costing. Process Costing. Average Unit Cost. Total Manufacturing Cost Total Units Produced. =.

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Role of Services in an Economy

Role of Services in an Economy. What is a service?. An idea? A circumstance? A convenience? A physical thing?. Goods vs. Services. Good: tangible physical object; created and transfered; existence over time

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Growth and Global Expansion

Growth and Global Expansion. Learning Objectives. Recommend an expansion strategy for a service firm. Discuss the nature of franchising. Discuss the factors to be considered in multinational development. Describe and contrast global service strategies. Expansion Strategies.

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Institute for the Practice of Management

Institute for the Practice of Management. 1 of 3. 1. 2. 3. 4. 5.

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