Global Leadership Development South Bay Organization Development Network December 4, 2006

1. Global Leadership DevelopmentSouth Bay Organization Development NetworkDecember 4, 2006

2. Global Leadership Development Globalization Painpoints Lack of trust and transparency in multi-national teams Lack of global product/program management skills Delay in scheduling calls/meetings due to time difference Cross cultural communication Lack of ownership and commitment & team spirit is harder Lack of funds for travel Difficulty in managing expectation High Turnover in growing economies Lack of adaptive corporate culture Based on interviews from leaders of Cisco, Oracle, IBMBased on interviews from leaders of Cisco, Oracle, IBM

3. Global Leadership Development Business & Leadership Requirements Critically Needed Leadership Skills Needs assessment Red are the ons when we asked project Needs assessment Red are the ons when we asked project

4. Global Leadership Development Trends in Leadership Development Action Learning Talent Management 1-1 Coaching & Mentoring Beyond Action Learning -- > Fusion Learning Dinesh: I think we can take this slide out and I can just talk about it. I think it breaks up the flow. LizDinesh: I think we can take this slide out and I can just talk about it. I think it breaks up the flow. Liz

6. Global Leadership Development Global Insight Program Objectives 1) Create a forum to: Strengthen global mindset in business executives Build global leadership capabilities Encourage a rich exchange of ideas 2) Help sponsoring companies fill the talent pipeline for global leaders

7. Global Leadership Development How we Built Leadership We fuse learning and working into one seamless process. Instead of taking leaders away from their work for training and coaching, we develop leaders by engaging them deeply in the most challenging work of the business. Fusion Learning

8. Global Leadership Development Approach – Fusion Learning Open and broaden the thinking Consider a real issue Get the facts Work the problem Drive to a solution Integrate, expand, & apply the learning

9. Global Leadership Development Approach --  360 degree learning

10. Global Leadership Development Global Insight Program Agenda

11. Global Leadership Development Global Leadership Model Strong Personal Capability and Capacity Have strong personal standards Self awareness & confidence Actively learns & grows Enormous physical energy Model the core values of the global/corporate organization and ensure the corporate values transcend local culture/values Broad Perspective Think broadly See beyond themselves Look after the well being of the whole Transformation Orientation Focuses on the future Creates optimism and hope Transforms and improves organizations Engaging Interpersonal Communication Tolerant, empathetic, and can listen without judgment Enables teams and ignites the hearts and passions of others Can make tough decisions and enroll others in them

12. Global Leadership Development Exercise Identify the leadership skills (or mindsets) that truly distinguish global leaders from other effective leaders in your ( or your client’s) organizational setting Select the three skills which require the maximum attention in your organization. Why those 3?

13. Global Leadership Development Learnings: Leadership Development in a Global Setting Peer learning Learning from outside ones company & ones industry Working on real projects Working side-by-side expedites knowledge of cultural assumptions Using multiple contributors/presenters to appeal to different cultures Structure in multi-faceted cultural settings Let Liz talk Let Liz talk

14. Global Leadership Development Global mindset Be open and see diversity as a source of creativity Be willing to learn and collaborate Be curious about other cultures and reflective about your own Identify as a citizen of the world Care about the triple score card: Economic, Social and Ecological

15. Global Leadership Development Global Insight II Program overview information Week of March 19, 2007 Bay Area Focus on cross cultural leadership Coaching Facilitation Communication Business Challenge Case Studies

16. Global Leadership Development Liz Wiseman

17. Global Leadership Development Dinesh Chandra is founder of GlobalCitizenship Inc., that promotes business between Indo-US companies through strategic partnership. He is considered a global citizen and works in the field of global leadership development. After working as Director of Productivity /Quality at Beckman-Coulter, he successfully launched a management consulting firm and a product management company. This enabled him to work in the U.S and in fifteen other countries, acquiring a global skill set and working with leading organizations like American Express, Cisco,Eicher-Mitsubishi, Fujitsu, Harley-Davidson, Larsen & Toubro, Oracle, Port of Singapore Authority, and Tata Group. He is an engineer by training and then gained valuable experience in Six Sigma, Knowledge Management and the development of Learning Communities. He has led many workshops in Transformational Leadership, with business leaders around the globe. During the last few years he has focused on Change management issues around collaborative technologies with firms like Cisco and Oracle. Dinesh has a MS in Industrial engineering and an MBA in Finance. He is a contributing author to "Learning Organizations: Developing Cultures for Tomorrow's Workplace" and "Community building: Renewing Spirit and Learning in Business". He has co edited a book entitled "What is True Wealth and how do we create it?" He is the author of numerous articles on global leadership and citizenship. In partnership with Mindshare Learning Systems, Dinesh has created a "Global Leadership Forum," a 5-day workshop which strengthens global mindset and leadership in business executives from Silicon Valley and Indian firms by creating a forum for a rich exchange of ideas and an opportunity to build global leadership skills. You can learn more about his work at www.globalcitizenship.com. Dinesh Chandra