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Welcome to SkillSoft Online Supervisor Orientation

Welcome to SkillSoft Online Supervisor Orientation. This project made possible with funding by the Institute of Museum and Library Services through the Maryland State Department of Education, Division of Library and Development Services (DLDS). Agenda. Welcome & Introductions

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Welcome to SkillSoft Online Supervisor Orientation

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  1. Welcome to SkillSoft Online SupervisorOrientation This project made possible with funding by the Institute of Museum and Library Services through the Maryland State Department of Education, Division of Library and Development Services (DLDS).

  2. Agenda • Welcome & Introductions • Project Overview & Expectations • Getting Started with SkillSoft • Registration, Course Catalog • Plan Setup • Reports and Certificates • Navigation • Online Learner Success Tips • Lab Time!

  3. Introductions • Name & Library • Previous SkillSoft Participant? • Favorite online learning experience

  4. Our Objectives Today You’ll be able to: • State DLDS/library system expectations • Log on to SkillSoft • Navigate and select your courses • Demonstrate working on a lesson • Discuss success tips • Earn .2 CEU’s!

  5. Project Overview • History • Statewide HR Group initiated • DLDS Supported/IMLS Grant funded • 54 participants developed it last year • Present • September 2008 - August 2009 • Vendor product is SkillSoft • Xx participants statewide

  6. Expectations for Participants • DLDS requirements: • Successfully complete at least 2 courses • Complete online assessments at 75% or higher • Participate in blended learning activities (ie discussion groups) • Evaluate your experiences: • Complete SkillSoft online evaluation form • Complete a final project evaluation

  7. Expectations for Participants Library system requirements: • Select courses to complete • Print your certificate from SkillSoft • Ground Rules for discussion meetings will be discussed later today • Apply learning to a work project or communication • Take as many courses as possible during subscription time frame

  8. CEU’s • CEU’s = Course duration x .10 (then round down) • Best Practice-Print your report as soon as you complete a course • Print a certificate when you finish the course and complete assessment with 75%

  9. SkillSoft Technical Requirements • Basically need most current version of JAVA and Adobe Flash • Select Technical Support from left menu on your SkillSoft home page • Select Browser Capabilities Check from Technical Support page

  10. SkillSoft Technical Support • SkillSoft Customer Support available 24/7 • Select Technical Support from left menu on your SkillSoft home page • Technical Support includes • Search Solutions • FAQ • Create a Case • Live Help • Email: support@skillsoft.com • Phone: 1-866-SKIL-HELP ( 1-866-754-5435 )

  11. Getting Started with SkillSoft • Go to MERLIN- www.merlin.lib.md.us • Select SkillSoft Login Link • Login screen appears • Username = first initial and last name (example nbeegan for Nini Beegan) • Password = welcome

  12. MERLIN

  13. Alternate Link • http://marylandlibraries.skillport.com

  14. Logging In

  15. SkillSoft Home Page

  16. SkillSoft Catalog

  17. Curricula Listings

  18. Curriculum Listings for Business Skills

  19. Learning Tracks

  20. Courses Learning Track

  21. Opening Page of Course

  22. Lesson Objectives

  23. Adding to Your Plan

  24. Complete Goal, Due Date & Reminder fields

  25. Go To My Plan

  26. My Plan View

  27. Running Your Reports

  28. Running Your Reports

  29. Print This Page After Each Completion

  30. Printing Certificates • Access the My Report page • Select the View Certificate control button next to the name of the completed learning event. The Certificate will open in a new window. • Select File/Print

  31. Navigation within SkillSoft

  32. Tips for Success • Meet with you supervisor to establish: • Scheduling • Chunk learning into at least one hour at a time • Formalize it – Add to your calendar and library schedules • Equipment needs • PC needs to meet technical requirements • Headset is recommended • Let co-workers know when you are learning online • Post signage stating that you are engaged in Online Training and when you will be available again AND/OR … • Use a headset • Prepare your workspace • Turn off telephone ringer/pagers/cell phones • Turn off email and instant message alerts

  33. Suggestions for Supervisors’ Support • Provide a quiet workspace • Schedule uninterrupted time in blocks of at least 1 hour • Alternately, offer time during a work week for participant to work offsite • Inform branch/location colleagues that staff member will be taking part in online learning and earning CEU’s

  34. Questions?

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