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Welcome to SkillSoft Learner Orientation

Welcome to SkillSoft Learner Orientation. This project made possible with funding by the Institute of Museum and Library Services through the Maryland State Department of Education, Division of Library and Development Services (DLDS). Agenda. Welcome & Introductions

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Welcome to SkillSoft Learner Orientation

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  1. Welcome to SkillSoft LearnerOrientation This project made possible with funding by the Institute of Museum and Library Services through the Maryland State Department of Education, Division of Library and Development Services (DLDS).

  2. Agenda • Welcome & Introductions • Project Overview & Expectations • Getting Started with SkillSoft • Registration, Course Catalog • Plan Setup • Reports and Certificates • Navigation • Online Learner Success Tips • Lab Time!

  3. Introductions • Name & Library • Previous SkillSoft Participant? • Favorite online learning experience

  4. Our Objectives Today You’ll be able to: • State DLDS/library system expectations • Log on to SkillSoft • Navigate and select your courses • Demonstrate working on a lesson • Discuss success tips • Earn 2 CE Credit Hours

  5. Project Overview • History • FY2006 – NETg – desktop only • FY2007 – Thompson – added high tech • FY2008 – SkillSoft – new vendor • FY2009 – SkillSoft – added business seats • Present • September 8, 2009 - August 31, 2010 • Vendor product is SkillSoft • Open to all library staff – full-time & part-time

  6. Expectations for Participants • DLDS requirements: • Successfully complete at least one course • Complete online assessments at 80% or higher • Participate in blended learning activities (ie discussion groups) • Evaluate your experiences: • Complete SkillSoft online evaluation form • Complete a final project evaluation

  7. Expectations for Participants Library system requirements: • Select courses to complete • Print your certificate from SkillSoft • Apply learning to a work project or communication • Keep your supervisor informed • Take as many courses as possible during subscription time frame

  8. CE Credit Hours • CE Credit Hours = Course duration • Best Practice-Print your report as soon as you complete a course • Print a certificate when you finish the course and complete assessment with 80%

  9. SkillSoft Technical Requirements • Basically need most current version of JAVA and Adobe Flash • Select Technical Support from left menu on your SkillSoft home page • Select Browser Capabilities Check from Technical Support page

  10. SkillSoft Technical Support • SkillSoft Customer Support available 24/7 • Select Technical Support from left menu on your SkillSoft home page • Technical Support includes • Search Solutions • FAQ • Create a Case • Live Help • Email: support@skillsoft.com • Phone: 1-866-SKIL-HELP ( 1-866-754-5435 )

  11. SkillSoft Registration • If you do not already have a SkillSoft login, you must first register. The registration link is located on the SkillSoft login page. • Use your email address as your user id

  12. Getting Started with SkillSoft • Go to MERLIN- www.merlincommunity.org • Select SkillSoft Login Link • Login screen appears • Username = work email address (example nbeegan@carr.org for Nini Beegan) • Password = whatever you set

  13. MERLIN

  14. Alternate Link • http://marylandlibraries.skillport.com

  15. Logging In

  16. SkillSoft Home Page

  17. SkillSoft Catalog

  18. Curricula Listings

  19. Curriculum Listings for Desktop

  20. Learning Tracks

  21. Courses Learning Track

  22. Opening Page of Course

  23. Lesson Objectives

  24. Adding to Your Plan

  25. Complete Goal, Due Date & Reminder fields

  26. Go To My Plan

  27. My Plan View

  28. Search

  29. Running Your Reports

  30. Running Your Reports

  31. Print This Page After Each Completion

  32. Printing Certificates • Access the My Report page • Select the View Certificate control button next to the name of the completed learning event. The Certificate will open in a new window. • Select File/Print

  33. Navigation within SkillSoft

  34. Lab Time • Take some time now to work on your first course! • We’ll regroup in ___ minutes

  35. Tips for Success • Meet with you supervisor to establish: • Scheduling • Chunk learning into at least one hour at a time • Formalize it – Add to your calendar and library schedules • Equipment needs • PC needs to meet technical requirements • Headset is recommended

  36. Suggestions for Supervisor Support • Provide a quiet workspace • Schedule uninterrupted time in blocks of at least 1 hour • Alternately, offer time during a work week for participant to work offsite • Inform branch/location colleagues that staff member will be taking part in online learning and earning CE credit hours

  37. Tips for Success (2) • Let co-workers know when you are learning online • Post signage stating that you are engaged in Online Training and when you will be available again AND/OR … • Use a headset • Prepare your workspace • Turn off telephone ringer/pagers/cell phones • Turn off email and instant message alerts

  38. Questions? Thank you!

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