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Setting Local Standards Commissioners/Managers

Setting Local Standards Commissioners/Managers. Helen Cochrane, Consultant in Commissioning Stacey Smith, Deputy Director, CRI. Local Standards. Model/System effectiveness, continued and consistent treatment based on recovery and reintegration

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Setting Local Standards Commissioners/Managers

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  1. Setting Local StandardsCommissioners/Managers Helen Cochrane, Consultant in Commissioning Stacey Smith, Deputy Director, CRI

  2. Local Standards • Model/System effectiveness, continued and consistent treatment based on recovery and reintegration • Parent/Carer effectiveness, meeting ambitions of service users and their families • Organisational effectiveness, how organisations enhance and improve the working environment to deliver effective interventions • Partnership effectiveness, how workers and organisations work with partners to maximise the benefits for service users and parents/carers • Effectiveness of commissioner/provider relationships

  3. Model/System effectiveness, continued and consistent treatment based on recovery and reintegration • Movement of service users through the system • Between organisations • Across modalities • Prison to community and visa versa • Consistency in prescribing practice • Between organisations • Within treatment system • Initiation of movement through treatment systems with special attention to exits and recovery • Quality of care planning and building in pathways for housing, employment and community engagement

  4. Parent/Carer effectiveness, meeting ambitions of service users and their families • More responsive to the needs of families and carers • Engagement of clinicians with families or significant others in the treatment journey of service users • Sustainable benefits and support for service users and parents/carers following exit from medical treatment • Development of ‘recovery champions’ to ensure families are part of the recovery journey

  5. Organisational effectiveness, how organisations enhance and improve the working environment to deliver effective interventions • Improved working environments improve outcomes for service users • Management of change in a continually demanding environment • Political • Financial • Local community and changing drug profiles • The role of the organisation and its relationship with the treatment system and rehabilitation process

  6. Partnership effectiveness, how workers and organisations work with partners to maximise the benefits for service users and parents/carers • Joint understanding of case management and care planning by workers and managers across partner organisations • Joint working arrangements and pathways that are used • Arrangements for working together: • Sharing of information • Input and progress in care planning • communication

  7. Effectiveness of commissioner/provider relationships • Sufficient leadership and vision to commission and deliver effective services – where and how • Commissioner’s assessment of quality and the role of providers in supporting this • Development of commissioner/medical relationships • Development of commissioner/provider relationships

  8. Workshop Task • Presentation – 10 mins • Discuss within the group and agree upon 4/5 standards that the group feels are important to best practice – 50 mins • Be aspirational • Be creative • Go beyond basic standards • Feed back key standards at the ‘end of day’ plenary session.

  9. Many thanks for your time Helen Cochrane 07595 023190 hc01@hotmail.co.uk Stacey Smith 07711 08 7732 Stacey.smith@cri.org.uk

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