Juddha Bahadur Gurung Member Secretary High Level Commission for Information Technology Government of Nepal Singha Durba

1. e-Governance in Nepal Juddha Bahadur Gurung Member Secretary High Level Commission for Information Technology Government of Nepal Singha Durbar, Kathmandu, Nepal URL: http://www.hlcit.gov.np eMail: juddha@hlcit.gov.np

2. What is e-Government? • E-government has been defined as ‘the use of ICT to promote more efficient and effective government, facilitate more accessible government services, allow greater public access to information, and make government more accountable to citizens”. The resulting outputs can be: • less corruption, • increased transparency, • greater convenience, • revenue growth, • cost reductions.

3. Goal of e-Government • Better Service Delivery to Citizens • Improved Services for Business • Transparency & Anticorruption • Empowerment through Information • Efficient Government Purchasing

4. e-Governance Model

5. Why is e-Government Important? • Support economic growth and poverty reduction, through improved access to ICTs. • Ensure citizen centricity (also extended to include businesses) and service orientation (amidst changing level of expectations at par with private sector entities) • Strengthening tenets of good governance – efficient, transparent, accountable and inclusive • Expectations of Citizens changed–They expect the service from government as they get from private business • Generating information and knowledge in line with socio-economic dynamism

6. Policies, Laws and By-Laws • IT POLICY 2000 Vision • T o make Information Technology accessible to the general public and increase employment through this means. • To build a knowledge-based society. • To establish knowledge-based industries • IT POLICY 2004 (Revised) Vision “By 2015, Nepal will have transformed itself into a knowledge-based society by becoming fully capable of harnessing information and communication technologies and through this means, achieving the goals of good governance, poverty reeducation and social economic development.” • IT Policy 2004 again revised in 2007 (BS 2065) and is now in the process of Government approval • Cyber Law (Electronic Transaction Act 2004) amended in 2006 (BS 2063) • Related By Laws

7. Chronology of e-Government related Developmentsin Nepal • 1971: Introduction of computer for census (IBM1401) • 1974: Establishment of Electronic Data Processing Centre and later named as National Computer Centre, for promoting computer usage and computer literacy. • 1982: First Private Overseas Investment in software development by establishing company for export, DSI Pvt. Ltd. • 1985: Distribution of Personal Computers in Nepal • 1990: Liberalization on imports of equipment • 1992: Establishment of Computer Association of Nepal • 1996: Establishment of the Ministry of Science & Technology • 2000: Announcement of the first IT policy, “IT Policy 2000” • 2001: Establishment of National Information Technology Center (NITC) • 2003: Establishment of High Level Commission for Information Technology (HLCIT) • 2004: Enactment of Electronics Transaction Act • 2008: Establishment of Government Integrated Data Center (GIDC) • 2008: Publication of National Standard Code for Information Interchange.

8. Key application Development of Existing Systems • Vehicle Registration (G2C) – Transfer of Ownership, Blue Book Renewal • Pollution checking, driving license test and issuance (G2C) • Vital Event Registration System (G2C) • Computerized Citizen Card Distribution System (G2C) • Registration of Cottage and Small Industries (G2B) • E-Procurement (G2B) • Company Registration (G2B) • E-Postal service (G2C) • Government Accounting system - Disbursement Centres (G2G) • Personnel Management System (Civil Service Records) (G2G) • E-HMIS ( Ministry of Health) (G2G) • Revenue (G2B) • E-VAT (Integration with e-Gov umbrella) (G2B) • E-PAN (Integration with e-Gov umbrella) (G2B) • E-Filing (Integration with e-Gov umbrella) (G2B) • E-TDS (Integration with e-Gov umbrella) (G2B)

9. Applications Development of Emerging Systems • NID (G2C) • Vital Registrations (G2C) • Birth Registration • Death Registration • Marriage Registration • Divorce Registration • Relationship Certificate • Migration Certificate • Excise (G2C) • Passport (G2C) • Local Government Planning, budgeting and monitoring (G2G) • Public Service Commission (G2C and G2G) • Investment, Trade and Supplies System (G2B) • Online Jobs and Recruitment abroad (G2C) • E-education (G2C)

10. E-Government Readiness Nepal – 150th position out of 192 Countries in 2008 Nepal – 126th position out of 191 Countries in 2005 Source :UN e-Government survey 2008

11. E-Government Readiness of Nepal E-Government Readiness Data 2008 Source :UN e-Government survey 2008

12. E-Government Readiness of Nepal Infrastructure Data 2008 Source :UN e-Government survey 2008

13. E-Government Readiness of Nepal Infrastructure Data 2008 Source :UN e-Government survey 2008

14. Key Milestones in e-Government Development • e-Government Master Plan • Initiation of ICT Development Project

15. e-Government Master Plan(eGMP)

16. e-GMP – What is it? • e-Government Master Plan (eGMP) Consulting Report prepared by HLCIT in cooperation with major government agencies: NITC, MoEST, MoIC, MoGA, MoF and with technical support from KIPA. • Process initiated in January 2005, e-Government Master Plan Consulting Report completed in November 2006

17. e-GMP Objectives The main purpose of this project is to ‘Realize Good Governance and Socio-Economic Development’ by establishing an effective, systematic, and productive e-Government. Good Governance and Socio-Economic Development Establishment of Effective, Systematic, Productive e-Government Establishing Vision, Strategy, Framework Selecting Major Project and Defining Roadmap Defining Direction of Execution Organization Defining Direction of Restructuring Legal Framework

18. Knowledge Based Society Citizen-Centered Transparent Citizen/Business Information and Service Opinion/Policy Proposal Telephone, Fax, Mail Visiting Internet Mobile Government One- Portal Integrated Petition Center Ministry Website Provide Information and Integrated Services Mass Processing Ministry 1 IDC Ministry 2 Government-wide Interconnection Knowledge Sharing Efficient APP DB HOST Ministry 3 Integrated Processing Platform Networked … Ministry N e-GMP Vision and Mission

19. Priority Projects • Groupware • Intranet within Ministries • Hierarchal Approval System • Email & Scheduling • Government Representative Portal • One-window system • National Identification(based on birth registration) • e-Education • Enterprise Architecture • Communication Network • Intranet within government & other institutions • Government Integrated Data Center (GIDC)

20. e-GMP Roadmap Milestone Government Representative Portal (MoEST/NITC) National Identification System (MoHA) Vehicle Registration system (MoLTM) e-Health (MoH) e-Drivers License(MoLTM) Passport (MoFA) e-Agriculture (MoAC) e-Customs (MoF) e-Procurement (HLCIT) BRAMS e-Commerce (MoICS) Groupware (MoEST) e-Educational Administration System (MoES) e-Authentication e-Tax (MoF) e-Land Registration System (MoLRM) Immigration Management System (MoHA) EA (Enterprise Architecture)(MoEST) GIDC (MoEST/NITC) PKI (MoEST) ICT Organization (MoIC) Gradual Improvement in Law/Institution (MoLJPA/MoEST) Establishment of Basic Act Development of ICT Literacy and HRD Program (MoES) National Unified Code System Development (MoEST/NITC) Expansion of ICT Resource (back-bone, Internet Facility, H/W) 20

21. Financing Plan

22. Project Investment Plan

23. Execution Arrangements Project Management The Office of the Prime Minister and Council of Ministers (OPMCM) will be responsible for overall project implementation and coordination as the Executing Agency. Project Management Unit (PMU) Chief Project Director – Secretary Project Director – Joint Secretary (administration) Project Director – Executive Director, NITC (technical) Treasurer Project Management Consultant

24. Project Components & Execution Responsibilities Project ComponentsResponsible Organization 1.Rural e-Connectivity - Ministry of Information and Communications • 1.1 Wireless Broadband Network • 1.2 Village Network • 1.3 Telecenters • 2. Government Network - Ministry of Environment, Science and Technology • 2.1 Government Information and Data Center • 2.2 Government Groupware • 3. E-government Application • 3.1 Enterprise Architecture - High Level Commission for IT • 3.2 NID/Citizen - Ministry of Home Affairs • 3.3 e-Gov. in Public Service Commission - Public Service Commission • 3.4 Land Records Management - Ministry of Land Reform Mgmnt • 3.5 Vehicle Registration Driving License - Ministry of Labor & Transp. Mgmnt • 4. Human Resource Development - Ministry of General Administration

25. Implementation Arrangements

26. Implementation Schedule

27. ADB Project Cycle E-Government Master Plan Preparation PPTA Evaluation ADB Project Cycle Implementation Appraisal / Approval

28. Guiding Principles for Successful e-Government • Vision / Political Will • a) Leadership and Commitment • b) Integration • Common Frameworks / Co-operation • c) Inter-agency Collaboration • d) Financing • Customer Focus • e) Access • f) Choice • g) Citizen Engagement • h) Privacy • Responsibility i) Accountability ii) Monitoring and Evaluation

29. Thank You For Your Attention