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February 4, 2014

Workday Manager Town Hall. February 4, 2014. Welcome. John Hrusovsky Sr. Project Manager. 2. Agenda. 3. Manager Role in Workday. Janis McEldowney Associate Senior Vice President, Human Resources. 4. Manager Role in Workday. Workday – a new tool for Managers Contact information

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February 4, 2014

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  1. Workday Manager Town Hall February 4, 2014

  2. Welcome • John Hrusovsky • Sr. Project Manager • 2

  3. Agenda • 3

  4. Manager Role in Workday • Janis McEldowney • Associate Senior Vice President, Human Resources • 4

  5. Manager Role in Workday • Workday – a new tool for Managers • Contact information • Work history • Compensation • Performance (staff) • Employee title • Terms and conditions of employment • 5

  6. Manager Role in Workday • What does a Manager do in Workday? • Review / Approve / Deny • Hires • Compensation changes • Time off requests • Title changes • Notifications • Create positions • Complete transactions • Delegation • For all business processes • Reassign individual tasks • 6

  7. Manager Role in Workday • Role of Manager’s Manager • Notification create position • Approve compensation changes • 7

  8. Resources Available for Managers • Check out the Workday Help website http://workdayhelp.usc.edu/to view: • QRGs (Quick Reference Guides) • FAQs (Frequently Asked Questions) • Manager Self-Service Videos • Workday Icon Glossary • Workday Terms Glossary • Other Resources • 8

  9. Workday Reports for Managers Examples from My Team icons: • Direct Reports • My Team • My Organization Chart • Directory Swirl • Organization Charts • Team Time Off • Time Off and Leave Calendar • 9

  10. Workday Examples Examples of what a manager can do in Workday: View Time Off balances of an individual record Compensation summary of employee record • 10

  11. Performance Management Update • Mary Campbell • Assistant Vice President, Talent & Organizational Effectiveness • 11

  12. REIMAGINING PERFORMANCE MANAGEMENT @ USC Stronger Trojans. Stronger Troy.

  13. Objectives • Introduce the new Performance Management Cycle • Review performance criteria and understand performance review and goal-setting processes (IDP) • Inform Managers of tools, templates and training • 13

  14. What is Changing? • Inconsistent • Process & Practices • Consistent • Process & Practices • 14

  15. 15

  16. USC PERFORMANCE CRITERIA • 16

  17. Performance Management Online learning platform that houses all training assets System to complete Performance Reviews, Goal-Setting, and IDP • 17

  18. trojanlearn.usc.edu • 18

  19. trojanlearn.usc.edu

  20. Training Curricula: Managers PHASE 3 MONITOR Oct – Dec PHASE 4 EVALUATE Jan – Mar PHASE 1 PLAN Apr – Jun PHASE 2 DEVELOP Jul – Sep • Give Honest & Constructive Real-Time Feedback • Managing Performance • Listen to your team • USC Performance Evaluations • Performance Appraisal Essentials: Planning for Appraisals • Preparing your Performance Appraisal • USC Individual Development Plan (IDP) • Developing your Direct Reports • Motivating Employees • Passion & Energy • USC Intro to Performance Management • Creating a High Performance Team • Setting & Managing Priorities: Mission and Goals • Achieving SMART Goals Total: 1 hour, 20 min 25 min 1 hour, 20 min 1 hour, 15 min 2 hours

  21. Talent Management Website

  22. Performance Management Webpage • 22

  23. Performance Management Module Training Performance Management module training is coming soon.  Please visit the Training Calendar at: http://newsystems.usc.edu/calendar/index.asp periodically to view dates and times. • 23

  24. Click here to play promo ad • 24

  25. Questions? • 25

  26. Project Update • John Hrusovsky • Sr. Project Manager • 26

  27. Project Update • Go-live statistics • We had 30% more logins and 40% fewer help calls and emails than Cornell’s Workday Implementation (a comparable Workday implementation in size and complexity) • Approximately 50,000 user logins total from Dec 2 to Jan 6 • 11,000 employees have logged in through Jan 13 • We have completed payroll for 2 Hospital Bi-weekly periods, 2 University Bi-weekly periods, and 1 Monthly period with few issues • 27

  28. Project Update • Stabilization • Finalizing Operational Support • “Reimagining” Performance Management • Implementing WD 21 Visual Redesign • Improving System Performance • Working through Accounting issues • Preparing for “must haves” implementation • 28

  29. WD 21 Visual Redesign Update • Margaret Harrington • Workday Change Management Lead • 29

  30. WD 21 Visual Redesign Update • USC will switch to the WD 21 user interface in March • WD 21 Visual Redesign Major Changes • “Look and feel” • Homepage • Inbox – No Workfeed • Worker Profile • Icons/buttons – Approval, Submit, Actions, etc. • 30

  31. WD 21 Visual Redesign Update • Workday 21 Demo • 31

  32. Next Steps • Visit the WD Support Website (http://workdayhelp.usc.edu/) for project updates, updated reference and training material, Workday terms/icon glossaries, etc. • Watch for information on the WD 21 Visual Redesign transition • Take a few moments to review Performance Management information and updates on Trojan Learn • 32

  33. Q & A • 33

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