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Heart and Soul of Leaders: Conquer Fears and Make a Difference

Gloria Lamela Beriones, MSN, RN PNAA South Central Region Vice President Nursing Director The Methodist Hospital Houston, Texas October 22, 2010. Heart and Soul of Leaders: Conquer Fears and Make a Difference. Objectives. Describe the characteristics of transformational leaders.

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Heart and Soul of Leaders: Conquer Fears and Make a Difference

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  1. Gloria Lamela Beriones, MSN, RN PNAA South Central Region Vice President Nursing Director The Methodist Hospital Houston, Texas October 22, 2010 Heart and Soul of Leaders: Conquer Fears and Make a Difference

  2. Objectives • Describe the characteristics of transformational leaders. • Discuss strategies that influence people to embrace change. • Integrate authentic leadership image in practice every day.

  3. Outline of the Topic • Define Transformational Leadership • Concepts of Transformational Leadership • Components of Transformational Leadership • Characteristics of Transformational Leaders • The Eight Step Process of Successful Change • Create Your Authentic Leadership Image

  4. Transformational Leadership James Macgregor Burns (1978) • Transformational Leadership • Transactional Leadership Bernard M. Bass (1985) • Expanded and refined Burns’ Transformational Leadership • Burns

  5. Transformational Leadership It is a relationship between two or more people, where both are elevated to a higher level of morality and motivation by raising “the level of human conduct and ethical aspirations of both leader and led”.

  6. The ANCC New Magnet Model

  7. Five Magnet Model Components • Transformational Leadership • Structural Empowerment • Exemplary Professional Practice • New Knowledge, Innovation, & Improvements • Empirical Quality Results • http://www.nursecredentialing.org/Magnet/NewMagnetModel.aspx

  8. Concepts of Transformational Leadership • Purpose • Relationships • Motives & Values • Moral Leadership • Charisma • Participative Leadership

  9. Components of Transformational Leadership Idealized Influence – communal vision / values + Inspirational Motivation – Sense of purpose / meaning + Intellectual Stimulation – take risks & encourage creativity + Individual Consideration – mentor or coach

  10. Adding All Components of Transformational Leadership = Performance Beyond Expectations

  11. Characteristics of Transformational Leaders • Empowers followers to do what is best • Strong role model with high values • Listens to all viewpoints • Creates a vision using people in the organization • Helps the organization in helping others to contribute • Change agent setting example: initiate & implement

  12. Think of a Transformational Leader Describe Her or Him in Three Words

  13. ‘ASK’ …the Leaders Attitude Skills Knowledge

  14. Eight-step Process for LeadingSuccessful Change Implementing and sustaining the change 8. Make it stick 7. Don’t let-up Engaging and enabling the whole organization 6. Create short-term wins 5. Enable action 4. Communicate for buy-in 3. Get the vision right Creating a climate for change 2. Build guiding teams 1. Increase urgency

  15. The Eight Step Process of Successful Change Set the Stage 1. Create a Sense of Urgency 2. Pull Together the Guiding Team Decide What to Do 3. Develop the Change Vision and Strategy

  16. The Eight Step Process of Successful Change Make It Happen 4. Communicate for Understanding and Buy In. 5. Empower Others to Act 6. Produce Short-Term Wins 7. Don’t Let Up Make It Stick 8. Create a New Culture

  17. Call for Action • Show and / or Tell Stories that make people… • SEE – create a dramatic, eye catching and compelling situations that help people visualize the problem or a solution to the problem. • FEEL- visualizations awaken feelings that facilitate useful change or ease feelings that are barriers. Urgency, optimism, or faith may go up. Anger, complacency, cynicism, or fear may go down. • Kotter, J. P., & Cohen, D.S. (2002). The heart of change. Boston, • MA: Harvard Business School Publishing.

  18. Call for Action • Show and / or Tell Stories that make people… • CHANGE- new feelings change or reinforce new behaviors. People work harder to make a good vision a reality. They do not stop until the work is done even if the road is long. • Kotter, J. P., & Cohen, D.S. (2002). The heart of change. Boston, • MA: Harvard Business School Publishing.

  19. Create Your Authentic Leadership Image Using techniques both verbal and nonverbal behaviors: • Tell stories • Master your message • Use vocal variety • Focus on “we” • Set a challenge

  20. Create Your Authentic Leadership Image • Show confidence • Smile • Consider visual impact • Get a voice or speaking coach • Invest in media or presentations skills training

  21. Create Your Authentic Leadership Image • Take an acting class • Find a leadership coach • Practice your ability to respond to the unexpected • Seek out a mentor • Join Toastmasters • Work with a speechwriter

  22. CALL TO ACTIONS Form groups and discuss, analyze and evaluate all that you have learned about transformational leadership. Describe how you are going to integrate them into practice? Group Report …

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