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Cliclavoro The Effective and Efficient e-Government Answer to Italy’s Labour Market Needs

Cliclavoro The Effective and Efficient e-Government Answer to Italy’s Labour Market Needs. ItalianMinistry of Labour and Social Policies. Outline. Italian e- Gov Labour Market Services Timeline Legislation and points of reference Cliclavoro Goals, Background story, Users and Services

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Cliclavoro The Effective and Efficient e-Government Answer to Italy’s Labour Market Needs

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  1. Cliclavoro The Effective and Efficient e-Government Answer to Italy’s Labour Market Needs ItalianMinistry of Labour and Social Policies

  2. Outline • Italian e-Gov Labour Market Services Timeline • Legislation and points of reference • Cliclavoro • Goals, Background story, Users and Services • Single e-Service Access Point • Job Centres, Labour info Notifications, UNIMARE, Italians Abroad, The FLEXI Project, Disabled Manpower Management, Special Unemployment Benefit, Communications, Numbers • From Now Till The Near Future • Results • A Network of Integrated e-Gov Services

  3. Cliclavoro: Goals • The Cliclavorovirtualmeeting place (single access point) is run by the Italian Ministry of Labour and has been in service since 2010. Citizens, employers, Job Centres and all operators who deal with the “labour system” can easily find information, advice and electronic services related to the Italian job market. • Today, web-portals need to be increasingly user-centric. The citizenmust be centre stage in the process of designing and developing simple, effective and efficient e-Government services that allow them to communicate on any network using any device.

  4. Cliclavoro: Goals • As a result of its independent regional modules, Cliclavorocan be easily updated and new functions added, without the need to replace existing hardware and software. • Cliclavoro provides direct access to TheEuropean Job Mobility Portal (EURES). The rapid transfer of information about vacancies in Italy promotes accessibility, inclusion and international mobility within the European Union.

  5. Cliclavoro: The Background Story • Bottom-up solution • No new systems or procedures • System integration and interoperability • Data sharing via the Italian Job Market integrated e-Service Network • End Result • Effective, efficient and inclusive • public e-Services made readily • available to all, on equal terms

  6. Cliclavoro: Users And Services • All citizen groups (individuals, companies, organisations) are active users • Curricula Vitae and Vacancies may be posted directly by citizens and employers, online • Cliclavoro improves the cooperation between Italian job market e-Services and services provided by EURES • Automatic management of CVs (EuroPass compliant) and vacancies from authorised web sites

  7. Cliclavoro: Services • Single Access Point to the Italian Job Market Integrated e-Services Network: • Job Centre Network • Labour Info Notifications • UNIMARE – Maritime Sector • Italians Abroad • FLEXI • Disabled Manpower Management • CIGS - Special Unemployment Benefit • Communications • Newsletter, e-Press, • Social Networks, Blogs, etc.

  8. Any available channel to reach the widest audience: • Blogs • Facebook • Twitter • iClic • Newsletter • Touch apps Cliclavoro: Communications

  9. Cliclavoro: Numbers • Registered users: 30,501 • CVs: 311,961 • Vacancies: 4,330 • Visitors: 656,208 • Facebook users: xxx • iClic users: about 5.000 • (about 200 downloads/week) • Labour Information Notifications: more than 80,000,000 Last update: July 2011

  10. Cliclavoro: Results • A complete range of employment e-Services with a well-defined technological approach. • Consistent and coherent graphical settings with a simple and intuitive user interface. • New tools and accurate data to predict job market fluctuations, enabling rapidimplementation of active policies. • Supporting economic and social growth, in a modern, effective and efficient way. • Bottom-up cost-efficient solutions with no new systems. • The definition of common standards and a basic package of information makes for effective and efficient sharing. • Independent modules for easy improvement and addition of new functions.

  11. A Network Of Integrated e-Gov Services • Existing e-Services tools in some European countries are very fragmented and Europe is now facing the same problem Italy tackled when it began integrating different pre-existing Regional e-Service systems. • On-demand broadbandcloud computing resources now open up new pan-European horizons for sharing linked and formatted information. • Cliclavoroworks in Italy and is a model that could be developed into a continental level integrated multi-lingual job market e-Service network.

  12. Thank you for your courtesy and attention

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