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ARCHITECTING FOR LEADERSHIP Nitin Parab Sr. Vice President and Global Head

ARCHITECTING FOR LEADERSHIP Nitin Parab Sr. Vice President and Global Head Enterprise Applications Services March 26, 2007. EAS – Our service portfolio 18 months back. Market Drivers. Reduce Cost of Ownership and standardized Business Processes - Shift from Custom to Package

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ARCHITECTING FOR LEADERSHIP Nitin Parab Sr. Vice President and Global Head

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  1. ARCHITECTING FOR LEADERSHIP Nitin Parab Sr. Vice President and Global Head Enterprise Applications Services March 26, 2007

  2. EAS – Our service portfolio 18 months back

  3. Market Drivers • Reduce Cost of Ownership and standardized Business Processes - Shift from Custom to Package • SOA – Mergers, Reusability and Quicker adaptability to business change • BI – Now used as an umbrella term that includes Analytic Applications, Infrastructure and Best Practices • SaaS – Still in early stages but increasing in demand • Emergence of SMB – Both SAP and Oracle launching strong partner based strategies

  4. What we garnered in last 18 months • CAGR of 51% top line and over 100% in profits. • 58 New Customers in 05-07. Tripled Headcount - crosses 1000 • True Global engagement capability and references with development centers in Pune, Hyderabad and China • Strategic Partnerships in place with SAP and Oracle Globally for multiple services • Vertical solutions in place for Hitech Manufacturing, Pharma, Textiles, Engineering, FS, Media, Retail and Infotainment • Strong Brand recognition in US west and East • New Practices show growth and maturity – CRM, Demand Planning, Integration, Retek and BI • Innovative Skill development programs paying returns • Attained 38% offshore revenues with increased support engagements • Completed 2 strategic acquisitions to position for leadership

  5. Our current position At 680 people puts us at #6 AMR Research Jan 2007

  6. Optimal Skill mix 45% 55% Zensar

  7. Zensar 60% 35% 5% Well balanced work mix

  8. Zensar 85% 10% 5% Geography mix – Puts us in Top 5 in US

  9. EAS Platform Services 2007-09 Enterprise Application Services SAP Oracle Ecosystem BI/DW Middleware mySAP, ABAP, CRM, HCM, Netweaver/ ESA Oracle EBS, Retek, Siebel, PeopleSoft, JDE, Demantra Business Objects, Cognos, Hyperion, Informatica SOA driven integration, Fusion m/wI, Tibco, websphere, Netweaver Primary Verticals Focus Hitech, Retail, Media, Infotainment, Pharma, Textiles, Dairy, Engg Services Strategy, development, deployment, global rollout, upgrades, Migrations, helpdesk support, Hosting and application maintenance People and Service Delivery (Tools) 3000 consultants, 50% functional and 40% technical, 10% project management

  10. Plans for 07-09 • $77M in 07-08 and $125M in 08-09 • 3000 people global team • 3 prong market share growth plan: • SMB – Strong SAP and Oracle alliance - SaaS • $1B to $15B – Direct Sales team • New - Greater than $15B – Strategic Account Sales • Reorganized Delivery to manage growth • Innovative and differentiated solutions: • Industry solutions • SOA – Integration • BI • 24x7 Helpdesk • IT-BPO • Maximize offshore business in ZTD customer base • Fully integrate OBT

  11. Territory Plan for 2007 - 09 • North America – Extend presence within 4 core regions • South America – Partnership in place for delivery • EU – Solid experience of working in UK, France, Netherlands, Spain and Finland. Scale operations. • APAC – Gaining good traction in Australia and Singapore. Dedicated delivery for continued growth in this region • India & Middle East – Dedicated sales, presales and delivery Orgs in place. Commitment from SAP and Oracle. • Africa – Need based

  12. Cost Arbitrage Business Requirements and Processes Value Arbitrage Core Strategic Proactive Initiatives Understand Tacit Needs Improved Utilization Tactical Context Meet Stated Needs Delivery Model 2005-09 T&M T&M / Milestones Fixed Price Shared/Managed Services Hosted Services Design and Architecture Development and Testing Support, Maintenance and Enhancement

  13. EAS Differentiators Transforming and differentiating a business. Not just deploying, configuring or Support Uniquely Positioned for Mid-Market with strong onsite implementation and offshore multi-service capabilities, providing cost and quality advantage over boutique regional consulting firms. Bundled in Implementation & Support complex multi-service projects on Fixed-Basis Micro-verticalization with industry specific point solutions for Hi-Tech, Manufacturing, Retail and M&E 5 Facts you must know Dedicated Oracle Consulting Practice bigger than many onsite or Indian consulting firms. Vast business consulting, domain and functional experience Enabling business to become services-oriented, rather than just implementing SOA technology

  14. No story is complete without Satisfied Customers…….

  15. EAS – Your Tier 1 Enterprise Solutions Partner Thank You

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