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Estate Management Service Dealing with ASB and Sustainability

Estate Management Service Dealing with ASB and Sustainability. By Jim Fraser. Financial Costs 2005 / 2006. Void security £120,000 Vandalism, £40,000 Additional policing £20,000 Private security £12,000. 18 Elderpark St - 2005. 18 Elderpark St - 2005. ASB Forum. Local Police

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Estate Management Service Dealing with ASB and Sustainability

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  1. Estate Management Service Dealing with ASB and Sustainability By Jim Fraser

  2. Financial Costs 2005 / 2006 • Void security £120,000 • Vandalism, £40,000 • Additional policing £20,000 • Private security £12,000

  3. 18 Elderpark St - 2005

  4. 18 Elderpark St - 2005

  5. ASB Forum • Local Police • Glasgow Community and Safety Services • Aberlour Youthpoint • Govan Housing Association • Glasgow Housing Association • Activity Providers

  6. Strategies • Diversionary activities • Preparation for Employment and Work Placements • Access to Addiction Services • College Courses • Legal Intervention

  7. Legal And Management Remedies • Home Visits by Police and HA Staff • Tenancy Warnings • Vandalism Packages • Unacceptable Behaviour Contracts • Anti Social Behaviour Orders

  8. Sustainability And Improvement • Estate Management Service • Dedicated Estates Officer • New Complaints Monitoring System – Consistency of service delivery • Increased Spending • Additional Services

  9. Core Services • Close Cleaning • Weekly Bin Sweep And Litter Pick • Bulk Uplift Removal • Ground Maintenance Program

  10. Estate Management Inspector’s Role • Perform Regular Common Inspections • Monitor Contractor Performance • Deal With Estate Complaints • Liaise With External Agencies (tackle ASB, dog fouling, litter dumping Etc) • Tenant Participation • Environmental Projects

  11. Is it working?

  12. 18 Elderpark St - 2010

  13. 18 Elderpark St - 2010

  14. Outcomes (Financial) 2010 • Void Security £0 • Vandalism £3,000 • Additional Policing £0 • Private Security £0

  15. Outcomes: IBS Complaints Monitoring System

  16. Outcomes: Reported Crime (beat 8)

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