EU Strategic and Action Documents in the Field of eGovernment and their Effect on the Republic of Slovenia

1. EU Strategic and Action Documents in the Field of eGovernment and their Effect on the Republic of Slovenia Dr. Davorka Šel Ministry of Public Administration

2. Agenda • Importance of ICT in EU • Presentation of EU strategic and action documents in eGovernment field • Presentation of national strategic and action documents in eGovernment field • Expected activities at the national level

3. Importance of ICT in EU • ICT brings 40% to productivity growth and 25% to GDP growth in Europe • Public budget accounts for 45% European GDP • Numerous examples of eGovernment efficiency: • Denmark: eInvoices save 50 M€ (citizens) + 50 M€ (companies) per year • Estonia: 65% electronically filled in tax declarations saves thousand of hours • Public procurement accounts for 20% GDP • Europe is good but not the best (Ref. Canada, Singapore…)

4. I2010 eGovernment Action Plan Single European information space Inclusion, better public services, quality of life Innovation & investment in ICT Inclusion, better public services, quality of life Single European Information Space Innovation & investment in ICT EU Strategic and Action Documents Ministerial declaration on eGovernment, Manchester 2005 • e-content • interoperability • security • Increase investments in R&D • e-accesibility • e-inclusion • modern and interoperable public services i2010 Lisbon strategy

5. I2010 eGovernment Action Plan E-inclusion Effective and Efficient government High impact services Key enablers Inclusion, better public services, quality of life Single European Information Space Innovation & investment in ICT i2010 Lisbon strategy EU Strategic and Action Documents Ministerial declaration on eGovernment, Manchester 2005

6. Ministerial declaration on eGovernment, Manchester 2005 E-inclusion By 2010: • By 2010 all citizens, including socially disadvantaged groups, will have become major beneficiaries of e Government • By 2010 European public administrations will have made public information and services more easily accessible through innovative use of ICT and through increasing public trust, increasing awareness of eGovernment benefits and through improving skills and support for all users.

7. Ministerial declaration on eGovernment, Manchester 2005 Effective and Efficient government By 2010: • eGovernment will be contributing to high user satisfaction with public services • eGovernment will have significantly reduced the administrative burden on businesses and citizens • The public sector will have achieved considerable gains in efficiency through the use of ICT • European administrations will have significantly increased transparency and accountability wherever possible and relevant through innovative use of ICT

8. Ministerial declaration on eGovernment, Manchester 2005 High impact services By 2010: • All public administrations across Europe will have the capability of carrying out 100% of their procurement electronically, where legally permissible, thus creating a fairer and more transparent market for all companies independent of a company’s size or location within the single market • At least 50% of public procurement above the EU public procurement threshold will be carried out electronically • Over the period 2006-2010 Member States will focus their efforts on delivering those high impact services in Europe which will contribute most to the achievement of the Lisbon Agenda

9. Ministerial declaration on eGovernment, Manchester 2005 Key enablers By 2010: • European citizens and businesses shall be able to benefit from secure and convenient means of electronic identification, issued at the local, regional or national level and respecting data protection regulations, to identify themselves to public services in their own or in any other Member State • Member States will have agreed a framework for reference to, and where appropriate the use of, authenticated electronic documents across the EU

10. I2010 eGovernment Action Plan Ministerial declaration on eGovernment, Manchester 2005 Inclusion, better public services, quality of life Single European information space Innovation & investment in ICT i2010 Lisbon strategy EU Strategic and Action Documents • Based on Ministerial declaration, Manchester 2005 • Leading countries are those which have open and transparent public sector • In addition to 4 main goals of Ministerial declaration it includes also e-democracry and e-participation • EC added also concrete measures to each of 5 main goals with time-scale • Examples:

11. National Progress Report on i2010 eGovernment Action Plan I • "Member States have committed themselves to inclusive eGovernment objectives to ensure that by 2010 all citizens, including socially disadvantaged groups, become major beneficiaries of eGovernment, and European public administrations deliver public information and services that are more easily accessible and increasingly trusted by the public, through innovative use of ICT, increasing awareness of the benefits of eGovernment and improved skills and support for all users" (Action Plan, p.5). • "Member States expect eGovernment to contribute to high user satisfaction with public services and significantly lighten the administrative burden on businesses and citizens by 2010. Moreover, the public sector should achieve considerable efficiency gains as well as increasing transparency and accountability through innovative use of ICT by 2010." (eGov Action Plan, p.6).

12. National Progress Report on i2010 eGovernment Action Plan II • "Member States have committed themselves to giving all public administrations across Europe the capability of carrying out 100% of their procurement electronically (where legally permissible) and to ensuring that at least 50% of public procurement above the EC threshold is carried out electronically by 2010" (Action Plan, p.8). • "By 2010 European citizens and businesses will be able to benefit from secure and convenient electronic means, issued at local, regional and national levels, and complying with data protection regulations, to identify themselves to public services in their own or in any other Member State" (eGov Action Plan, p.9). • "Better decision/making and more extensive involvement of citizens in all phases of democratic decision-making, including at European level, are critical for the cohesion of European society" (eGov Action Plan, p.10).

13. 8.6.2006 Council conclusions eGovernment for All 25.4.2006 COM(2006) 173 Communication from EC: I2010 eGovernment Action Plan 13.2.2006 COM(2006) 45 Communication from EC on Interoperability Communication from EC on Interoperability • The development of pan-European services contributes to the higher mobility of citizens and cross-border business activities • Three levels of interoperability: • Organizational • Semantic • Technical • Actions required: • Encourage collaboration between administrations • Standardization and the development of standards through CEN and ETSI • An architecture for cross-border delivery of eGovernment services • Common infrastructure to support eGovernment interoperability (registries, platforms,…) • Common elements and components, to be used by MS on EU level • Good practice exchange and dissemination

14. National Progress Report on i2010 eGovernment Action Plan Ministerial Declaration i2010 eGovernment Action Plan Communication on Interoperability si2010 i2010 Corresponding documents on EU and national level

15. Strategy of Information Society until 2010 (Si2010) • In adoption; public debate concluded on March 5th • To accelerate the development of information society in order to increase the innovation and competitiveness of Slovene economy and society • Divided in challenges and areas of work • Detailed description of areas of work not included, because it is covered in sectors strategies

16. Strategy of Information Society until 2010 (Si2010)

17. Si2010 Strategies under Si2010 Umbrella SEP 2010 E-Health 2010 E-Skills 2010 FWS Strategy Broadband strategy From analogue to digital TV Apr. 06 Jan. 06 06 Sept. 05 Jan. 06 05 ETC.

18. National Progress Report on i2010 eGovernment Action Plan Ministerial Declaration i2010 eGovernment Action Plan Communication on Interoperability SEP 2010 si2010 i2010 Corresponding documents on EU and national level

19. Strategy of eGovernment until 2010 (SEP 2010) • Adopted in April 2006 • In line with i2010 • Takes into account Ministerial Declaration, Manchester 2005 • Represents national strategic document that corresponds to EU i2010 eGovernment Action Plan • Realization through Action plan on e-government until 2010

20. Vision of SEP 2010 • To provide kind, simple, accessible and safe • electronic administrative services and information • which shall be whenever and wherever available • via internet to individuals (G2C), companies (G2B) and internal government administration (G2G)

21. Objectives until 2010 Guidance Vision Structure of SEP 2010 Users National and EU documents, strategies Current state of e-government, comparison with EU, EU documents E-participation E-services Administration Policies E-government Renovation of operations, reorganization, legal basis, governance, employees, skills and knowledge, finances, promotion, IT solutions

22. SEP 2010 objectives until 2010 • User centric public administration • Increase satisfaction of users • Reduce administrative burden • Increase quality and efficiency of services • Increase transparency • Reach synergetic effects in all levels of public administration by means of eGovernment • Include the widest possible group of people in decision making processes • Optimise the use of finances • Reduce the burden on employees within administrative procedures • Maintain and improve the level of eGovernment development

23. National Progress Report on i2010 eGovernment Action Plan Action Plan on eGovernment Until 2010 Ministerial Declaration i2010 eGovernment Action Plan Communication on Interoperability SEP 2010 si2010 i2010 Corresponding documents on EU and national level

24. Action plan on e-government until 2010 (AN 2010) • Adopted in January 2007 • Comprises: • Objectives • Projects • e-services • Progress of projects and e-services • Good practices • Groups of objectives: satisfied users, e-government portal, identification, e-government services, training, ICT and the development of solutions, help-desk, strategies, standards, action plans and methodologies

25. Measuring progress within AN 2010 • Introduction of new indicators: • Number of services in use • Share of the service use by electronic channel • Average level of realisation of eGovernment service • Satisfaction of eGovernment users • On time execution of eGovernment projects and realisation of project objectives

26. Corresponding documents on EU and national level i2010 si2010 Ministerial Declaration i2010 eGovernment Action Plan Communication on Interoperability SEP 2010 National Progress Report on i2010 eGovernment Action Plan Action Plan on eGovernment Until 2010

27. Corresponding activities at national level • Include priorities from e-government field into national reform programmes • Ensure e-inclusion and e-accessibility • Ensure efficient and effective eGovernment • Provide standardised and harmonised high impact services • Provide key-enablers (e-identity, e-documents, e-archives) • E-participation and e-democracy • Provide national interoperability framework ü ! ü ! ! ü !