The Most Admired Leader to Watch in 2024

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“Innovation distinguishes between a leader and a follower.”

Jaspreet Singh: Shaping the Future of Consulting Editor’s A s we move into 2024, Jaspreet Singh emerges as a leader to watch in the consulting industry. With a career built on strategic vision, deep industry knowledge, and a passion for innovation, Jaspreet has solidified his reputation as a forward-thinking leader who is not just adapting to change but actively driving it. His leadership has been instrumental in transforming how businesses approach digital strategy, workforce transformation, and cybersecurity, helping organizations solve challenges with tailored, impactful solutions. What sets Jaspreet apart is his holistic approach to leadership. He combines technical expertise with a people- first mindset, emphasizing collaboration, open communication, and empowerment within his teams. His ability to guide complex transformations while maintaining a strong focus on client relationships and delivering high- quality service has earned him respect across multiple industries, including finance, healthcare, and telecom. Desk Jaspreet’s global perspective and inclusive leadership style have shaped his ability to identify emerging trends and anticipate business needs. Whether mentoring the next generation of consultants or driving technological innovation, he is shaping his firm's future and making a lasting impact on the broader consulting industry. For these reasons, Jaspreet Singh is undoubtedly a leader to watch in 2024. Jaspreet’s journey is a testament to his dedication and commitment to continuous learning and growth. Having started his career in risk consulting, he quickly demonstrated his ability to tackle multifaceted problems, which propelled him to take on more significant leadership roles. Today, as Partner and National Leader for Clients and Markets in Advisory Services at Grant Thornton Bharat, Jaspreet oversees a wide range of critical advisory services, from managing large-scale transformation programs to positioning his firm as a thought leader in the consulting space.

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CREDITS Merry D'Souza Editor-in-Chief Deputy Editor James Green apac apac Executive Editor Mike Anderson Assistant Editor Anish Miller David King Visualizer Art & Design Director George Kingston Associate Designer Company Name Tim Daniels Featured Person Brief Apac Senior Sales Manager Craig is an award-winning HR professional with a proven track record in developing and implementing HR strategies. Sihanee M. Craig Morgans Acquisition Lead Direct Line Group directlinegroup.co.uk Marketing Manager James Sykes Apac Copyright © 2024 Apac CIO Leaders, Gary is the HR Director at Medtronic, a global healthcare technology leader — boldly attacking the most challenging health problems facing humanity with innovations that transform lives. Technical Head SME-SMO Executive Phil Bristol Simon Gayle Gary Manning HR Director Medtronic medtronic.com All rights reserved. The content and images used in this magazine should not be reproduced or transmi?ed in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior Dave Business Development Manager American Jamila is an association Executive with a Certificate of Clinical Competence in Speech-Language Pathology currently working to advance the mission and vision of the American Speech-Language-Hearing Association. Speech-Language-Hearing Association asha.org Jamila Harley Director Morgan Sales Executives David, JD Business Development Executives permission from Apac CIO Leaders Digital Marketing Manager Steve, Joe Jaspreet has 20 years of relevant consulting experience and is an experienced Practice leader. As a Partner and National Leader—client and Markets (Advisory Services), he manages large and complex transformation programs. Dominique T. Reprint rights remain solely with Apac CIO Leaders. Grant Thornton Bharat grantthornton.in Jaspreet Singh Partner Research Analyst Circulation Manager Database Management Technology Consultant Frank Adams Robert Brown Stella Andrew David Stokes Apac November, 2024 Jeanniey Walden has decades of experience building and transforming brands, creating customer connections and driving significant business growth using a proprietary approach she calls “AIR(™).” Jeanniey Walden CMO Rite Aid riteaid.com

Jaspreet Singh Partner Grant Thornton Bharat “ both technology and Aspiring consultants aiming to specialize in digital transformation and risk management, it’s crucial to develop a strong foundation in business processes.“

“ it’s crucial to develop a strong foundation in both technology and Cover Story The Most Admired Leader to Watch in 2024 T various sectors. This industry helps businesses tackle complex challenges, optimize operations, and drive growth through innovative strategies and technologies. Consulting firms offer a wide range of services, including digital transformation, risk management, and business continuity planning, ensuring that companies remain competitive and resilient in progressing markets. Grant Thornton Bharat a member of Grant Thornton International Ltd., is a premier professional services firm in the country, with 10,000+ professional across 19 offices. Through its people-over profit focus, client-centricity and impact-oriented approach, Firm acts as trusted advisors and partners. The firm is guided by its values of CARE, and it is working towards building a stronger and more Vibrant Bharat. The Firm works with businesses and government across Industries and sectors, providing assurance, consulting, tax, risk, and digital and technology transformation services. The firm’s commitment to excellence and client-centric approach ensures its position as a trusted advisor in the industry. It Goes Beyond to deliver excellence. It is known as “A Great Place Work Certified Organization” and ranked in Top 10 Best Workplaces in Professional Services. he consulting industry is a critical component of the global business ecosystem, providing expert advice and strategic solutions to organizations across speaking at conferences, and participating in professional networks. Jaspreet ensures the efficient and effective delivery of services, manages resources, and maintains high standards of quality and compliance. Aspiring consultants aiming to specialize in digital transformation and risk management, business processes.“ In addition, he identifies and pursues new business opportunities, including cross-selling services to existing clients and acquiring new clients. Jaspreet believes these responsibilities are crucial for driving the success and growth of the advisory services division, ensuring client satisfaction, and maintaining a competitive edge in the market. He highlighted, “My passion for tech and consulting has been the driving force that kept me going and led to my success.” Jaspreet Singh, a Partner and Leader for Client and Markets (Advisory Services), is a distinguished figure in this field. Jaspreet excels in managing large and complex transformation programs with his strategic vision and leadership. His expertise spans digital strategy, workforce transformation, and cyber strategy, among others. Jaspreet’s ability to inspire and lead his team, coupled with his commitment to innovation and excellence, has significantly influenced the consulting industry. His approach to addressing client needs and driving impactful solutions sets him apart as a leader. Steering Complex Transformations Let’s discover how Jaspreet's leadership is guiding advisory business through digital transformation and workforce innovation! Jaspreet has a strategic, collaborative, and adaptive leadership approach, particularly in managing large and complex transformation programs. “I believe in setting a clear vision and strategic direction and leading by example,” he emphasized. This involves understanding the end goals, aligning them with organizational objectives, and communicating them effectively to all stakeholders. Jaspreet prioritizes building a strong, empowered team. He fosters a collaborative environment and encourages open communication, innovation, and shared ownership of the project’s success. Transformation programs often encounter unexpected challenges. He maintains flexibility and resilience, adapting plans as needed while keeping the team motivated and focused on the end goal. Driving Growth as a New Generation Partner progression of his journey. It was the culmination of years of dedication, strategic thinking, and a deep understanding of his clients' needs. “As Partner, I am excited to continue driving growth, fostering innovation, and mentoring the next generation of consultants,” he quoted. At the initial stage of his career, Jaspreet was drawn to the dynamic and problem-solving nature of consulting, and his passion for technology had always been there with him. The idea of working across various industries, tackling diverse challenges, and driving impactful change was incredibly appealing to him. Jaspreet shares, “I was inspired by the opportunity to collaborate with talented professionals and help organizations navigate complex issues to achieve their strategic goals.” Pioneering Growth in the Advisory Services Jaspreet leads a team of professionals and provides guidance, mentorship, and support to help them achieve their career goals and deliver exceptional client service. Jaspreet has a strong foundation in Risk Consulting, where he developed critical analytical and interpersonal skills. He joined EY as a Consultant, eager to learn and contribute. Over the years, Jaspreet was engaged in various projects, which honed his ability to adapt and deliver results in different contexts. Working across sectors and geographies gave him a very different context. This experience not only reinforced his passion for consulting but also demonstrated his capability to lead and inspire others. Jaspreet believes engaging with all stakeholders, from executives to end-users, is crucial. He ensures their needs and concerns are addressed, fostering trust and buy-in throughout the transformation process. Leveraging data and analytics to inform decisions helps in tracking progress, identifying risks, and making informed adjustments to the strategy. In addition, he advocates for a culture of continuous improvement, where feedback is regularly sought and used to refine processes and outcomes. As the Partner & National Leader for Clients and Markets in Advisory Services, Jaspreet is responsible for building and maintaining a strong relationship with key clients, understanding their needs, and ensuring the delivery of high-quality advisory services. He leads cyber security engagements, managing large and complex transformation programs. He has successfully advised numerous high- profile clients across various sectors, including financial services, healthcare, IT, e-commerce, manufacturing, and telecom. Understanding Client Needs for Tailored Solutions As he progressed, he sought out opportunities to expand his expertise and take on more significant responsibilities. Jaspreet highlights, “My commitment to continuous learning and my proactive approach to client relationships played a crucial role in my advancement.” “I also benefited from the mentorship and support of senior colleagues, who guided me through the complexities of the consulting world,” he added. Becoming a Partner was a natural Jaspreet believes, “Building and maintaining strong relationships with clients, strategic partners, and other stakeholders is essential for the success of any consulting firm.” “To achieve this, it is important to understand their needs through active listening and offering tailored solutions,” he added. He promotes regular communication, Jaspreet also develops and implements market strategies to drive growth in advisory services. This involves identifying market trends, opportunities, and potential risks. He has committed to positioning the firm as a thought leader in the advisory space by contributing to industry publications,

“ lion wakes up. It knows it must run faster than the slowest gazelle, or it will starve. It doesn't matter whether you're the lion or a gazelle-when the sun comes up, you'd better be Cover Story including frequent updates and open channels, ensuring everyone is informed and connected. He also highlights delivering consistent value by providing high-quality work and a proactive approach to help exceed expectations. ahead of industry trends, can bring new opportunities.” Jaspreet recognized that continuous professional development through learning and training programs helps the team to tailor the best services. Every morning in Africa, a gazelle wakes up, it knows it must outrun the fastest lion or it will be killed. Every morning in Africa, a Anticipating Business Trends with a Global Mindset Jaspreet builds trust through transparency and reliability. He fosters personal connections by understanding their interests and showing appreciation. Jaspreet takes feedback through regular reviews and implements suggestions to improve services. He believes, “Collaboration and innovation, such as exploring joint ventures and staying Jaspreet’s international experience across various regions has profoundly shaped his approach to consulting and leadership. He has developed an inclusive and empathetic leadership style by experiencing diverse cultures and business environments, which enhanced his ability to understand and respect different perspectives. It has also equipped him with a broader toolkit for problem- solving, allowing him to tailor strategies that are culturally and contextually relevant. running.“ This global perspective helps in anticipating challenges and opportunities that may not be immediately apparent, leading to more innovative and effective solutions for clients. Additionally, it has strengthened his adaptability and resilience, essential traits for overcoming the difficulties of today’s dynamic business scenario. Essential Advice for Aspiring Consultants For aspiring consultants aiming to specialize in digital transformation and risk management, it’s crucial to develop a strong foundation in both technology and business processes. Jaspreet advises, “Stay updated with the latest trends and advancements in digital technologies, such as AI, cloud computing, and cybersecurity.” Aspiring leaders should cultivate analytical and problem-solving skills to assess and mitigate risks effectively. Jaspreet suggests building a robust network through industry events and professional associations can provide valuable insights and opportunities to thrive. Additionally, gaining certifications in relevant areas can enhance credibility. Jaspreet emphasizes, “Always approach projects with a mindset of continuous improvement and adaptability to sail across the ever-evolving digital industry.” organized with tools like calendars, task lists, and project management software, and the basic notepad and pen can help keep track of responsibilities and deadlines. Jaspreet also devotes a lot of time with his family and pursues multiple hobbies. “Spending quality time with family and friends can provide emotional support and a sense of fulfillment outside of work,” he quoted. Mastering Work-Life Harmony in a Global Role Maintaining a healthy work-life balance can be particularly challenging when managing global responsibilities. To achieve this, Jaspreet focuses on high-impact tasks and delegates work to reserve time for things that truly matter. He ensures to define work hours and communicates these boundaries to his team which helps manage expectations and ensure work-life balance within the team as well. Blending Trends with Business Resilience Jaspreet’s guiding principles are—read, understand, repeat. As a partner and leader in tech consulting, he stays informed about the latest trends and developments in digital strategy, cyber strategy, and business resilience by actively engaging with a variety of sources. This includes subscribing to industry-leading publications like Gartner and McKinsey, attending key conferences and webinars, and participating in professional networks and forums. Cultivating the Next Consulting Leaders Jaspreet’s future career goals are centered around driving innovation and fostering a culture of continuous improvement within the firm. He aims to leverage emerging technologies to deliver transformative solutions for his clients, ensuring Grant Thornton Bharat will stay ahead of industry trends. Jaspreet foresees his role as a mentor of the next generation of consultants, promoting diversity and inclusion and expanding our global footprint. By staying adaptable and forward-thinking, he expects to shape the future of the consulting industry, making a lasting impact on both his clients and the broader tech community. Additionally, he leverages insights from reports and articles published by organizations such as the World Economic Forum and regularly consults with peers and experts in the field to exchange knowledge and best practices. With this multifaceted approach, Jaspreet remains at the forefront of emerging trends and effectively guides his clients through the evolving digital world. Jaspreet believes, “Regular breaks are essential for boosting productivity and reducing stress, even if they are short.” He consistently stays

How Visionary Leadership is Shaping a New Era? I demands as well as societal expectations. Therefore, a visionary leader is characterized by inspiring, innovating, and making meaningful changes in the organization. They lead and not merely manage processes with a compelling vision that comes in line with the values as well as aspirations of a team and community. This new concept of leadership is shaping the method through which organizations function and their interaction with stakeholders. n today's modern business environment, increasing numbers of organizations embracing visionary leadership wish to meet these changes in market Leading with Purpose Understanding Visionary Leadership In short, inspirational leadership looks over the short-term goals and challenges to frame a wished-for future that is aspirational yet achievable. Great leaders understand the vision behind their organization and, therefore, can articulate this very vision to motivate others toward such pursuit of common objectives. In this regard, such clearly defined purpose makes teams focus their effort on significant initiatives toward developing a sense of belongingness and commitment. The visionary leader always creates an atmosphere of creativity and innovation. They challenge members to push the envelope and break the status quo; they generate new ideas in the process. This kind of freedom propels growth not only for the organization but also empowers an individual with a sense of value and investment in a joint venture. Leading by Purpose Today, the requirement of purpose has emerged more vibrantly because not only consumers, but employees also require authenticity and social responsibility. Visionary leaders understand that success is no longer the measure of the size of the profit margins but of the good done in November 2024 14 15 www.apaccioleaders.com

16 C Role of Effective Communication society. Purposeful inclusion into business strategies helps these visionary leaders create a sense of direction that resonates among the stakeholders. Effective and visionary leadership means effective communication. Leaders have to give a clear message of what they want in a structured manner, not just making ambiguous statements, to the organization so that everybody knows about their role in achieving certain organizational goals. Transparency during this process builds up trust as more people open their mouths on issues, helping leaders gain the pulse of their followers and respond suitably. For example, many organizations are now embracing a sustainability agenda that extends further than mere compliance. This is the benefit enjoyed both by those leaders championing such an agenda- environmental enhancement and customers and workers interested in sustainability. Such position gives them an edge but changes communities at the same time. Role of the Visionary Leaders in Change Management External communications by visionary leaders notwithstanding are interaction with customers, the supply chain, and also interaction with the community for its needs. They help achieve communication of vision or a purpose and relationship enhancement hence strengthening brand loyalty coupled with market fame. Such visionaries are usually leaders who guide their organizations through transition periods. Uncertainty helps reduce the fear and resistance of team members because of clear and compelling communication by a visionary leader. These visionary leaders are sources of hope because they project the possibility of change for growth and opportunity. The Role of Technology Technology plays a more elevated role in the transmission of vision and interaction from visionary leaders to their teammates. The many digital tools and platforms have availed leaders the opportunity to access a large population for the promotion of collaboration over geographical space. Virtual communication tools allow the leaders to connect with their remote teams so that everyone can be aligned to the organizational purpose. Such leaders set a culture of teamwork through open communication where the employees become part of the change through significant contributions to the input process of the decisions to be implemented. Through this, the leaders ensure that the workers develop confidence and a sense of ownership for the smooth success of a change process. Culture of Innovation Conclusion Innovation is one of the key success drivers in the landscape of today's competitive arena. Visionary leaders understand this and, therefore, invest in the creation of an experimentation culture that thrives on failure as an important learning experience. In reality, innovation requires the empowerment of teams to experiment freely without fear of retribution for failure. It covers the new paradigm in business and discusses visionary leadership of purpose, innovation, and collaboration. Purposeful leaders find strong vision and change for the reason that it provides inspiring goals, and they thereby make organizations perform even better at benefiting society. Forward-looking leadership is one means through which such a culture is attained. Participation in all the training and development programs that empower employees to succeed in achieving intended objectives takes place. Allocation of resources, as well as any assistance possible, is directed into ventures considered appropriate for fulfilling the set vision of an organization as well as to entice them to work in endeavors geared to encourage and prompt workers to do so as this kind of investment ensures employee fulfillment as well as portraying an enterprise as an innovator of the industry. Apac www.apaccioleaders.com

How Impactful Leaders are Investing in Tomorrow’s Workforce? T conditions. Amidst these changes, impactful leaders understand that investing in tomorrow’s workforce is crucial for sustaining growth, fostering innovation, and ensuring long-term success. These leaders are not merely reacting to the present; they are proactively preparing their teams and organizations for the future by focusing on talent development, creating inclusive work environments, and equipping their people with the skills needed to succeed in an advancing world. he business world is undergoing significant transformation, driven by new technologies, shifting social expectations, and evolving economic Leaders Making a Difference Building a Culture of Continuous Learning One of the most critical ways impactful leaders are investing in tomorrow’s workforce is by promoting a culture of continuous learning. The skills required for success are no longer static. With the advent of new technologies like artificial intelligence, machine learning, and automation, employees need to adapt quickly and keep up with new tools, systems, and methodologies. As such, the days of relying on static training programs or a single degree are long gone. Leaders who understand this are focusing on creating opportunities for their teams to learn and grow throughout their careers. Companies that provide access to ongoing professional development, mentorship, and cross-functional training are better positioned to stay ahead of their competitors. They equip their employees with the ability to develop new skills and respond to changing demands, whether it’s adopting new technology or responding to market shifts. Companies like Google and Microsoft are prime examples of organizations that encourage continuous learning through internal platforms, mentorship programs, and skills- November 2024 18 19 www.apaccioleaders.com

building initiatives. Google’s *Career Certificates* program, for instance, offers a pathway for employees to develop practical, in-demand skills without the need for a formal degree. This reflects the company’s investment in its people’s long-term growth and its commitment to preparing the workforce for tomorrow’s challenges. development and enhance productivity. As automation, artificial intelligence, and machine learning increasingly become part of the business ecosystem, it is essential that workers are prepared to work alongside these tools effectively. Leaders are leveraging emerging technologies, not only to optimize business processes but also to enhance the skills of their teams. For example, virtual reality (VR) and augmented reality (AR) have gained traction as powerful tools for training and skill development. These technologies enable workers to practice tasks in a simulated environment that mimics real-world scenarios, providing valuable hands- on experience without the risks or costs of physical training. Prioritizing Diversity and Inclusion Another significant investment that impactful leaders are making is in diversity and inclusion. A diverse workforce is not only a reflection of social responsibility, but it also provides a competitive advantage. By fostering an inclusive environment where people from different backgrounds, experiences, and perspectives feel valued, leaders are building stronger, more innovative teams. Conclusion In today’s workforce, employees expect their organizations to support diversity and inclusion not as a token effort but as a core value. Leaders who invest in creating an inclusive culture are more likely to attract top talent, improve employee retention, and drive better business outcomes. This approach also helps organizations tap into diverse viewpoints that lead to better problem-solving, more creative solutions, and an improved ability to respond to global markets. Investing in tomorrow’s workforce is not just about technology or training programs; it is about building a culture of growth, inclusion, and well-being. Impactful leaders understand that the key to future success lies in empowering their people and ensuring that they are equipped with the skills, knowledge, and support they need to thrive in an ever-changing world. By prioritizing continuous learning, diversity and inclusion, emerging technologies, career advancement, and mental health, these leaders are laying the groundwork for an innovative, productive, and sustainable workforce. “Leadership is not a position or a title; it is action and example.” Leaders such as IBM’s Arvind Krishna and Salesforce’s Marc Benioff have championed diversity and inclusion at the highest levels. IBM, for instance, has long been known for its commitment to creating an inclusive workplace and has introduced numerous initiatives to support women, underrepresented minorities, and LGBTQ+ employees. Their diversity programs are focused not only on recruitment but also on ensuring that all employees have an equal opportunity to advance and thrive within the company. Likewise, Benioff’s commitment to equality at Salesforce is reflected in the company’s core values and its active efforts to close the gender pay gap. Through initiatives like the company’s *Ohana Culture*, which emphasizes inclusion, trust, and respect, Salesforce has created an environment where employees from all walks of life are empowered to contribute their unique perspectives. Embracing Emerging Technologies for Skill Development Impactful leaders are also investing in the workforce of tomorrow by adopting new technologies that facilitate skill 20 www.apaccioleaders.com

L E A D E R S www.apaccioleaders.com

The Most Admired Leader to Watch in 2024

The Most Admired Leader to Watch in 2024

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