Download
role of infrastructure in enhancing business continuity in banks n.
Skip this Video
Loading SlideShow in 5 Seconds..
Role of Infrastructure In Enhancing Business Continuity in Banks PowerPoint Presentation
Download Presentation
Role of Infrastructure In Enhancing Business Continuity in Banks

Role of Infrastructure In Enhancing Business Continuity in Banks

225 Vues Download Presentation
Télécharger la présentation

Role of Infrastructure In Enhancing Business Continuity in Banks

- - - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript

  1. Role of InfrastructureIn Enhancing Business Continuity in Banks Tarun Makhija APC

  2. Agenda • Infrastructure & Business Continuity • Business Continuity challenges in Banking • ATM (Remote) sites • Branches • Data-center and DRC • Infrastructure recommendation for Business Continuity

  3. Introducing NCPI Essential Foundation of Business Continuity

  4. Payment Systems & Availability • Customer interacts with the payment system in multiple ways: • ATMs • Cash deposit or withdrawal • Cheque clearing • Internet banking • Payment transaction is the moment of truth – IT availability is critical • Robust NCPI is key in ensuring IT availability

  5. Business Continuity Challenges in ATM sites • Unskilled manpower or unmanned sites • Failure known only when reported • Response does not mean resolution

  6. What could make a difference ? • ATM NCPI managed over the WAN • NCPI elements standardized like the ATM/WAN • Online pre-failure alert • Online failure location detection • Online fault identification and vendor notification • Vendor response equals resolution

  7. Device Status Summary Red: urgent Yellow: needs attention Green; functioning normally Grey; maintenance mode Recommended Actions Reduces training, eases deployment and speeds troubleshooting. Notification Groups Ensure the right people receive warnings

  8. Business Continuity Challenges at a Branch • Standardized IT but not the NCPI • Limited trouble-shooting skill at branch level • No two branches have similar NCPI • IT is managed but not NCPI

  9. IT Services Management Today HIGHLY AVAILABLE NETWORK People STAFFING TRAINING Processes STANDARDIZATION SIMPLICITY DOCUMENTATION Technology DATA PROCESSING COMMUNICATIONS DATA STORAGE IT layer Standardized . POWER COOLING RACKS SERVICE MANAGEMENT NCPI Layer Not Standardized - managed by multiple tribal expertise

  10. Total Business Continuity Need All Levels Standardized NCPI + IT All IT + NCPI managed HIGHLY AVAILABLE NETWORK People STAFFING TRAINING Processes STANDARDIZATION SIMPLICITY DOCUMENTATION Technology DATA PROCESSING COMMUNICATIONS DATA STORAGE . POWER COOLING RACKS SERVICE MANAGEMENT

  11. What could be of value for a Branch ? • Topology map for the entire NCPI • NCPI elements standardized like the IT layer • Online pre-failure alert • Online failure location detection • Online fault identification and vendor notification • Vendor response equals resolution

  12. Illustrative blue-print of a managed NCPI

  13. NCPI and Business Continuity so far … Today • Complex, unmanaged, “custom-evolved” • Impacts Business Continuity Road ahead • Simple, managed, standardized • Enhances Business Availability

  14. Business Continuity challenges in Data-Centers • Rapidly changing technology • Dynamic load characteristics • “Custom-built” data-centers • Over-building

  15. Thermodynamics in computing…

  16. Chaos in Data-centers These systems were not planned to look like this They were not planned at all

  17. Can a Data-center be built like this ? • Architecture based on “Lego” building blocks of Standardized, Off-the-shelf components • Design concept is Modular & Scalable • Is available Pre-engineered and Pre-configured

  18. Standardization improves Business Continuity Standardize To Eliminate • Modularize • Factory pre-test • Hot-swappable • Integrated diagnostics • One-time engineering • Unique training needs • On-site assembly • On-site testing • Custom programming Standardization accelerates learning, reduces human error and increases availability

  19. Urge you to consider… • Standardize NCPI • Create a Modular & Scalable blue-print for NCPI • Manage you NCPI like you manage your IT Business Continuity is not just about IT or the data-center… Its is about being Available for Business…. And NCPI impacts availability!

  20. Questions ? Email id: tarun.makhija@apc.com