Chief Customer Officer vs Chief Operating Officer: Understanding the Differences

As customer experience grows increasingly important, more companies are appointing Chief Customer Officers (CCOs) to their executive teams. This pivotal role is dedicated to understanding customers and driving superior experiences.<br><br>However, the CCO position is often confused with the more established Chief Operating Officer (COO) role. While there is some overlap, there are key differences between these C-suite leaders. <br><br>To read the full article, visit https://www.hirequotient.com/blog/chief-customer-officer-vs-chief-operating-officer

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Chief Customer Officer vs Chief Operating Officer: Understanding the Differences

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