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What are the Roles and Competencies of an Immunization Manager?

What are the Roles and Competencies of an Immunization Manager?. Carlos Franco-Paredes IAIM Member. Outline. Landscape of the contribution of management to immunization managerial roles

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What are the Roles and Competencies of an Immunization Manager?

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  1. What are the Roles and Competencies of an Immunization Manager? Carlos Franco-Paredes IAIM Member IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  2. Outline • Landscape of the contribution of management to immunization managerial roles • Discuss the Managerial Roles and Competencies that a health care professional requires when occupying position that calls for managing all the components and activities when implementingan immunization program (at any level) IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  3. Current Landscape • The national immunization programs in most countries have over 36 years of growth and experience • However, there are new risks and challenges that may affect program performance and that require managerial solutions: • Requirement for innovation • Requirement for sound strategic planning and coordination IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  4. Current Landscape • Current challenges: • Management information systems are out of date in many countries • New vaccines and technology • Outsourcing of some operations • Shifting demographics • Changes in policy environment • Multiple external agencies that have different requirements and demands • Changes in competing priorities at all levels • High turn-over of EPI programme managers & staff at all levels • Competing priorities with other public health programs IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  5. Current Landscape • Current challenges in many countries: • Broken health systems are the foundation in which managers have to exert their best performance • Challenges have not been adequately addressed because the budgets assigned to immunization programs have not kept pace with them • Need for reaching the unreached IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  6. Four Core Functions of Management Achieving the organization’s stated purpose(s) IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  7. Managerial Principles “Hell is a place where nothing connects with nothing” T.S. Elliot. Introduction to Dante’s Inferno IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  8. Management is: connecting the dots IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  9. Source: Joanne Yarwood – IAIM Meeting South Africa Sept 2014 IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  10. What is the scientific landscape on Management and Immunizations? • There is no existing literature in either scientific journals or textbooks regarding conceptual managerial principles in the field of immunizations • As immunization managers, this conference provides an opportunity to review and discuss the most relevant principles IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  11. Integrating Management and Immunization Practices Policy Environment Policy Environment IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  12. Integrating Management and Immunization Practices Policy Environment Policy Environment IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  13. Definition of Managerial Roles • Managerial Roles refers to specific actions or behaviors expected of and exhibited by a manager in successfully performing his/her job IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  14. Managerial Roles • Interpersonal roles: Managing through people • Informational roles: Managing by information • Decisional roles: Managing by action IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  15. Illustrative Interpersonal Managerial Roles IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  16. Illustrative Informational Managerial Roles IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  17. Illustrative Decisional Managerial Roles IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  18. Integrating Management and Immunization Practices Policy Environment Policy Environment IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  19. Definition of Managerial Competencies • Managerial competencies are the measurable or observable knowledge, skills, abilities and behaviors critical to successful job performance IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  20. Core Managerial Competencies • Technical: job-specific knowledge and techniques needed to proficiently perform work tasks • Human: the ability surround yourself with staff that can say ‘no’ to you and to work well with other people individually and in a group (emotional competencies) • Conceptual: the ability to think and to conceptualize about abstract and complex situations to develop winning strategies for the future • Personal: Have a clear understanding of your self and how your efforts to allocate resources will create value to achieve outcomes IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  21. Illustrative Managerial Competencies IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  22. Integrating Management and Immunization Practices Policy Environment Policy Environment IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  23. Illustrative Managerial Experience IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  24. Illustrative Managerial Experience IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  25. Illustrative Managerial Experience IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  26. Illustrative Managerial Experience IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  27. Managerial Tools for Immunization Managers • Immunization dashboards • Planning tool for immunization supply chain and supplies • Checklists • Knowledge management tools: • IAIM Discussion platforms • Networking sessions • Smart phones/mobile/Tablet technologies IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  28. Dashboard for monitoring daily entries IAIM Ingaugural Regional Meeting of members from MENA & Sub-Saharan Africa - Durban, South Africa

  29. Summary • Good management practices permit the manager to obtain solid structures and effective processes to support activities, thereby achieve the objectives of the program • Solid managerial competencies enable immunization managers to see the entire system and connect all of its components • Immunization managers require sound strategic management to permit them to plan, lead, organize, and evaluate each component for shaping their program for the future IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

  30. Thank You IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey .

  31. Panel Discussion by Jon Andrus Questions to Panel Members: In your experience: • Which roles are crucial to deal with the increasing complexity and challenges that immunization managers are currently facing? • Which competencies are the most important to face the growing number of challenges given that many immunization programs are reporting vaccination coverage less that 70% in their districts? IAIM Inaugural Conference, March 3 - 4, 2015, Istanbul, Turkey

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