Resume Building 101

1. Resume Building 101 Facilitator: Sean McDevitt ‘02Senior Director, Alumni & Career Services

2. Outcomes for this Session • Gain insights on what employers look for in the hiring process and learn how to appeal to those elements • Learn basic resume structure and 3 simple tips to make your resume stand out • Complete a draft of the City Year section of your resume so you stand out as a candidate for your next step

3. 90% What percentage of people think their resumé is good?

4. 5% HR professionals said what percentage of resumes stand out?

5. What does your resume say about you? • It tells a potential employer if you could do what the job requires. • personal proposal of your skills and experience Your Resume • Promotional brochure about you – it should highlight your “selling points” • It is the first “meeting” between you and a potential employer: First impressions are lasting ones

6. Have you asked yourself… What do employers or schools want to know about my City Year experience?

7. All Employers Look for The 3 C’s • Competency: Can you do the work? • Compatibility: Do you align with our culture and expectations? • Chemistry: Will you mesh well with me and the rest of the team? Your Resume – Experiences and Transferrable Skills

8. Purpose of a resume: to get an interview! First impression is key: on average, employers spend less than 60 seconds reading a resume.

9. Resume Screening Process • 5-20 seconds: key parts skimmed only • Second screen to decide whether to interview. Does this person have relevant experience in the 3 most important competencies of this job? • Before the Interview for preparation: resume read for possible questions to ask

10. What would be the 3 most important competencies for these positions… • Program Manager (City Year) • Caseworker (Bi-lingual Russian) • Scheduling Coordinator (Charter School) • Associate, E-Mail Marketing (Lincoln Center for Performing Arts)

11.  Activity:  HR Manager This activity places participants in the role of an HR Manager and in control over who will advance to a phone screening. Materials to be passed out: • Sample job description to practice identifying top 3 competencies • Job description for activity • Stack of 10 resumes

12. Resume Structure

13. 5 Most Common Categories: • Heading • Name • Permanent address, current address, telephone number(s) • E-mail address • Education • Degree and expected date of graduation • Concentration, relevant coursework, thesis title (if any) • Awards/academic societies • GPA, SAT scores (optional) • Work experience • Include name of position, name of employer/activity, dates of position • Use action verbs to describe skills utilized • Emphasize impact/results of your roles • Leadership experience • Same format as work experience • Emphasize managerial capabilities in positions held • Personal • Fluency in languages, interests, computer skills • Keep in mind anything on your resume can be a topic of discussion during an interview so choose personal information wisely

14. Use consistent structure • List your activities in reverse chronological order (most recent ones come first) within each section • However, place more important activities before lesser ones (regardless of chronological order) • Usebullet-points for emphasis of important achievements and for spacing • Consistently use bolding and italics for titles and headings • Use a structure that is appropriate for the type of job you are applying to • Add a “Research Experience” section if applicable • “Volunteer Experience” if applicable

15. 3SIMPLE TIPS to go from SAD resumétoStand out resumé!

16. Student Ambassador, Office of Admissions, Baruch College (2012-Present) • Give tours for prospective students and families • Team leader for First Year Student Experience programming • Host dignitaries • Office work, filing, scheduling tours • Phone calls to applicants saDresumé

17. Stand out resumés… Use Action Words

18. Sample Action Words • accomplished • achieved • analyzed • assessed • attained • completed • concluded • conducted • coordinated • designed • determined • developed • devised • directed • eliminated • established • evaluated • facilitated • Forecasted • formulated • founded • identified • Implemented • initiated • launched • led • managed • mediated • operated • organized • presented • proposed • scheduled • solved • strengthened • supervised

19. Stand out resumes SHOW ACTION. • Student Ambassador, Office of Admissions, Baruch College (2012-Present) • Led on-campus tours for prospective students and families • Facilitated orientation sessions for First Year Experience freshmen • Organized and hosted dignitaries during campus visits • Coordinated and scheduled on-campus visits and tours for applicants • Conducted phone calls to admitted students to prepare for orientation

20. Stand out resumes… Use Numbers

21. Stand out resumés USE NUMBERS • Student Ambassador, Office of Admissions, Baruch College (2012-Present) • Led 75 on-campus tours for 400+ prospective students and families • Facilitated 12 orientation sessions for 75 First Year Experience freshmen • Organized and hosted 5 dignitaries during campus visits including Bill Murray • Coordinated and scheduled 50 on-campus visits and tours for applicants • Conducted 100+ phone calls to admitted students to prepare for orientation

22. Stand out resumés… Show Results

23. Stand out resumés SHOW RESULTS Student Ambassador, Office of Admissions, Baruch College (2012-Present) • Led 75 on-campus tours for 400+ prospective students and families yielding 60 matriculations (2nd highest among all ambassadors) • Facilitated 12 orientation sessions for 75 First Year Experience freshmen; attained student satisfaction rating of 4.5 out of 5. • Organized and hosted 5 dignitaries during campus visits including Bill Murray and Katy Perry • Coordinated and scheduled 50 on-campus visits and tours for applicants • Conducted 100+ phone calls to admitted students to help prepare them for orientation

24. City Year ON Your resume

25. CITY YEAR’S SIX CIVIC COMPETENCIES What a coincidence! These are the SAME competencies EVERY Employer is looking for!! Communication Clearly and effectively articulating your thoughts and ideas orally and in writing, and how to tailor them to a specific audience. Team Collaboration and Leadership Your membership in an organization focused on teamwork and collaboration will teach you invaluable leadership skills. Consistently working in a team environment, you’re learning to value different perspectives and resolve conflicts in constructive ways. Problem Solving and Decision Making Applying broad knowledge, experience, creativity, and critical-thinking to solve problems. Looking beyond the obvious for answers and solutions, along with making well-informed, ethical decisions. Successful Relationship Development Working with and trusting partners, establishing interpersonal understanding, and demonstrating cultural competence while working with diverse colleagues. Achieving mutually beneficial outcomes and advancing an organizational mission through collaboration. Execute to Results Accomplishing tasks accurately, of high quality, on time. Prioritization of work, multitasking, accepting accountability, delegating, and taking initiative. Civic Knowledge and Fluency in Education Practice and Reform

26. How does tutoring mathtranslate to communication?

27. How does calling parentstranslate to successful relationship development?

28. Ameri-Who? City-What?

29. Describe City Year on your resume AmeriCorps Member and [INSERT YOUR Coordinator role]City Year New York (August 2016-Present)City Year is an education-focused, nonprofit organization founded in 1988, that partners with public schools to provide full-time targeted intervention for students most at risk of dropping out. As an AmeriCorps Member serving at PS100, my primary responsibilities include:

30. Activity • Take 5 minutes to write 3 strong bullet points about your responsibilities that include: • Action-orientated roles • Numbers that summarize achievement • Results of your actions (note: you may not have any at this point in the year and that’s fine. You can update later in the year)

31. Let your amazing service shine through! • AmeriCorps Member and Parent Engagement CoordinatorCity Year New York (August 2015-Present)City Year is an education-focused, nonprofit organization founded in 1988, that partners with public schools to provide full-time targeted intervention for students most at risk of dropping out. As an AmeriCorps Member serving at PS100, my primary responsibilities include: • Tutored 10 3rd grade students daily whose reading levels improved by an average of 1.3 grade levels in 3 months • Coordinated a literacy, sports, and health-based afterschool program with a team of ten, diverse AmeriCorps members • Created and implemented 3 Parents Night events for more than 200 families with no initial budget

32. Final Tips • Proof-read your resume many times: review for consistent formatting, spelling, grammar, etc. • Get a friend or family member to read the resume too. You need a perfect looking resume. • Emphasize different aspects of positions depending the role you are applying for. Ask yourself – “Have I prominently highlighted and demonstrated I can do the three most important functions of this role?

33. More Resources americorpsalums.org:Translating AmeriCorps Onto Your Resume Webinar Career Center @ alumni.cityyear.org: Career Toolkit

34. Resume Templates on alumni.cityyear.org

35. Thank You!Contact me if I can be a resource during the yearSean McDevittsmcdevitt@cityyear.org