Principles of Operations Management

1. Principles of Operations Management "JUST WHAT IS OPERATIONS MANAGEMENT?" Geoffrey R. LeRoy, CPIM CSCP Tony “Z” Zampello, CPIM CSCP CIRM

2. Agenda • Principles Program objectives • Principles Program overview • Principles courseware components • Principles course configurations • Principles Sample presentation • “What is Operations Management” by Tony “Z” Zampello CSCP CPIM CIRM

3. ProgramObjectives Provide participants and stakeholders in the field of operations management with: • A foundation knowledge of the principles of operations management in the manufacturing and distribution environment • A working knowledge of the methods, techniques, and language of operations management • An understanding of how operations management strategies affect the overall goals of the organization

4. Principles of Operations Management 5 Courses designed for non-certification education Includes both core and advanced content Each session contains • Multiple choice & essay questions • Case studies Mid-term and final exam test databanks available Pre-designed Microsoft Excel spreadsheets • To help illustrate complex models and “what-if” scenarios Ability to custom-design courses

5. Principles of Operations Management Managing Operations Distribution & Logistics Manufacturing Management Operations Planning Inventory Management • Fundamentals • Purpose & Function of Inventory • Inventory Replenishment • Lean Inventory • Fundamentals of Purchasing • Sourcing Strategies • P.O. Management & Performance • Planning Foundations • Forecasting • Demand Management • S&OP • Aggregate Operations Planning • Master Scheduling • Operations Systems • Manufacturing Product Structures • Basics of MRP • Managing with MRP • Capacity Planning & Mgt • Production Activity Control • Advanced Scheduling • Lean Production Management • Channel Network Design • Inventory Mgt. • Distribution Requirements Planning (DRP) • Warehouse Management • Packaging & Material Handling • Transportation MGMT • Transportation Operations • Processes & Operations • Project Management • Product Design & Development • Process Design Strategies • TQM • Statistical Quality Control • Process Improvement & Optimization • Management & Performance

6. Courseware Components • Student text • Microsoft PowerPoint presentations linked to the instructor and student texts • Terms definitions for each session from the APICS Dictionary • Multiple choice questions, essay questions, and case studies • Full mid-term and final exam test databanks for each book • Predesigned Microsoft Excel spreadsheets to illustrate complex models and “what-if” scenarios • Advanced topics and exercises

7. Principles Course Configurations • Complete courses: • Principles of Inventory Management • Principles of Operations Planning • Principles of Manufacturing Management • Principles of Distribution and Logistics • Principles of Managing Operations • Format: 9 Sessions of learning, Mid-term, Final Exam • Time Scale: 27 to 30 hours (core)

8. Principles Course Configurations (cont.) • Configured course: • Combing sessions from any Principles course • Suggested courses by role or by topic • Format: Per course • Time Scale: 3 hours per Session • Online Course Configuration Tool • Configured 1 Day Seminars: • Example: Principles and Practices for the MRP Planner • Format: Predefined sessions from the Principles • Time Scale: 7 hours of instruction

9. Course Configuration Example

10. Course Configuration Example (cont.) Forecasting and Demand Management

11. Course Configuration Example (cont.) Sales and Operations Planning

12. Sample of Course Material Page - #1

13. Sample of Course Material Page - #2